Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Se mer
First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... Se mer
Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!
Företagsinformation
Skrivet av företaget
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Skrivet av företaget
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Kontaktuppgifter
324 Datura Street, Suite 400, 33401, West Palm Beach, USA
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4,6
Utmärkt
606 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service before…
Great customer service before submitting an order and arrived ahead of time! Will use again!
9 juli 2026
This was super easy trunk arrived a day…
This was super easy trunk arrived a day earlier than expected. Sent all the forms did all the work for me. No issues.
31 juli 2026
Use this company !
Seem less - great way to get your kids stuff to or from camp. Highly recommended.
31 juli 2026
Very timely
Very timely, good communication, easy to use and everything was transported safely and quickly. Thank you!
30 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Timely Service, need slightly more care…
We have used this company for a number of years for our sons’ summer camp trunks. They are very timely and organized with the materials getting to you and pick up/delivery. Unfortunately, this year the trunk was significantly beat up in transit to and from camp. On the journey to camp, the lock latch was bent making that part unusable. On the way home it returned without handles. I know they are trunks, but they do need maybe a slight amount more care when loading them and unloading them.
30 juli 2026
Omdöme utan inbjudan
Svar från Ship Camps
Cara,
Good morning, and thank you for sharing your recent Ship Camps experience. We're pleased the pickup and delivery went as expected from a timing perspective, but we do regret to hear about the condition of your trunk upon arrival. Rest assured, this is not a common occurrence, and when it does happen, damage like what you're describing is covered under our Ship Camps insurance policy.
Unfortunately, based on the details provided, we're unable to locate your order. We've sent a private message requesting a few more details, such as your full name, the email address associated with the order, or your Order ID. Once we have that information, a member of our team will reach out directly to help file a claim and ensure you're properly compensated and reimbursed for this issue.
Thank you in advance for your time. We look forward to ensuring your satisfaction!
The customer service I received was…
The customer service I received was excellent. All my last minute questions were answered with quick responses. The baggage arrived on our front porch in the time specified.
27 juli 2026
Damaged luggage
For the third year in a row, our luggage from camp arrived home severely damaged. If there was another choice, I wouldn't use Ship Camps.
26 juli 2026
Svar från Ship Camps
FS,
Thank you for sharing your recent Ship Camps experience. I'm glad both bags arrived ahead of schedule on each leg of your round trip, but I'm sorry to hear your luggage arrived damaged once again.
Receiving items in worse condition than when they shipped is by no means common, and for this to happen more than once is certainly not what we want for you. Just as we have in years past, we'll make sure you're properly compensated for this.
This is the first we're hearing of the issue with this year's shipment, and I don't see any outreach to our team outside of this review. Therefore, I'll have a member of our team reach out to you directly to retrieve the appropriate documentation to file your claim for approval and reimbursement.
I'm sorry for the inconvenience this has caused, and I look forward to making sure you're compensated appropriately. Thank you for your time and patience while we resolve this for you.
It was so awesome not lugging these…
It was so awesome not lugging these bags on a flight!!! They were there for my son at camp and then returned home!!! Loved it!!
Customer service was awesome!!!
25 juli 2026
Easy and professional.
22 juli 2026
Excellent experience
Excellent experience. My son's bags arrived quickly and the process couldn't be easier.
21 juli 2026
Amazing support and reliable
Amazing support and fast, error free shipping make this the only way to send bags to camp! I would recommend them highly for all luggage shipping needs! Will try them for vacation next!
15 juli 2026
Very efficient
Very efficient - picked up & delivered as stated - no damages to bags or contents😊
13 juli 2026
Responsive
Responsive, helpful, quick and successful delivery! Arrived back earlier than expected!
10 juli 2026
Easy to book and deal with
9 juli 2026
Maybe switch to using UPS
Maybe switch to using UPS. The fed ex guy literally dragged my daughter’s trunk down the concrete steps in front of my house completely scratching the whole bottom side. Brand new trunk.
7 juli 2026
Easy and quick!
Everything arrived in plenty of time to prep my bags, pickup was seamless, and drop off was prompt!
8 juli 2026
Easy service for shipping camp luggage
Easy service for shipping camp luggage. Everything was easy to understand. All materials provided. Pick up and delivery were on time.
7 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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