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Ship Camps Omdömen 

606
•
TrustScore 4.5 av 5

4,6

Fraktbolag
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Se mer

Betygsatt 5 av 5 stjärnor

First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... Se mer

Betygsatt 5 av 5 stjärnor

Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!

Företagsinformation

  1. Fraktbolag

Skrivet av företaget

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Skrivet av företaget

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

606 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(606)

80 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Ship Camps Best Company Ever

I just want to tell you that you were amazing! You guys picked up Lennon’s two duffel bags for Sleepaway camp and when you pick them up, they deliver them the next day! There was always someone to talk to and everyone was so knowledgeable and nice! Looking forward to next year

15 augusti 2026
Betygsatt 1 av 5 stjärnor

I shipped 2 trunks for the first time…

I shipped 2 trunks for the first time with ship camps this year. I would not recommend it. Upon arrival, both trunks were open and MISSING THE LOCKS, which would have had to have been broken off. Both trunks are completely ruined and missing the wheels. They are full of stains, scratches, and even footprints. One is missing hardware on the outside and the inside, which was again initially locked. They vinyls on both is ruined, and there are various dents and pulls in the metal.

6 augusti 2026
Logotyp för Ship Camps

Svar från Ship Camps

Effie,

Good morning, and thank you for sharing your recent Ship Camps experience. We're pleased both shipments arrived home ahead of schedule, though we regret to hear about the damage to the trunks upon delivery. Receiving trunks in that condition is by no means typical, but when it does happen, our team prides itself on a timely resolution and reimbursement.

Looking into the details, we can see the claim was submitted yesterday, and as of this morning, it's been approved for the full requested amount. A reimbursement check will be mailed out in the coming days so a replacement trunk can be purchased. Again, we apologize for the inconvenience, but hope this quick turnaround on approval and payment reflects our commitment to making things right.

If you have any further questions or would like to discuss this further, please reach out by texting or calling 855-540-2267, or emailing customersupport@shipcamps.com.

Thank you for choosing Ship Camps!

Betygsatt 5 av 5 stjärnor

Camp stuff

Camp stuff came and went as expected. Now if we get the camper to re pack the items we sent. Any ideas would be appreciated. Your job was done great!

10 augusti 2026
Betygsatt 5 av 5 stjärnor

Early Arrival

We were expecting our camper's trunks on the Wednesday after her last day of camp and they arrived on Sunday. Trunks were in great shape and allowed us to get started on laundry much earlier than planned. Thank you!

10 augusti 2026
Betygsatt 2 av 5 stjärnor

We shipped a luggage trunk and it…

We shipped a luggage trunk and it arrive to camp un-harmed. The return trip damaged our truck beyond future usage.

Allen

7 augusti 2026
Logotyp för Ship Camps

Svar från Ship Camps

Mr. Reich,

Good morning, and thank you for sharing your recent Ship Camps experience. We're glad your camper's trunk arrived ahead of schedule on both the outbound and return legs of the shipment. That said, we're sorry to hear the trunk arrived damaged on the return leg. Receiving a trunk in that condition is by no means typical, but we're here to help when it does happen.

All shipments come with complimentary insurance, with the option to insure up to $7,500, so while unfortunate, trunk damage is covered under our insurance policy. Since this is the first time our team has been notified of the damage, we'll have a member of our team reach out directly to assist with filing a claim for reimbursement.

We apologize for any inconvenience or frustration this caused, and we look forward to resolving this to your satisfaction. Thank you in advance for your time, and please be on the lookout for our outreach!

Betygsatt 3 av 5 stjärnor

Destroyed box

Her box was destroyed in shipping, making it difficult to get her stuff back from camp.

7 augusti 2026
Logotyp för Ship Camps

Svar från Ship Camps

JM,

Good morning, and thank you for sharing your recent Ship Camps experience. We're glad your camper's shipment arrived ahead of schedule on both the outbound and return legs of the shipment. That said, we're sorry to hear the box arrived with some damage. Receiving a box in that condition is by no means typical, but we're always here to help when it does happen.

Unfortunately, this is the first we're hearing of the issue. Had we been notified at the time of delivery, we would have gladly shipped a new box to the camp for use on the return leg, at no additional cost. If any items were damaged or missing as a result, please let us know. All shipments come with complimentary insurance, with the option to insure up to $7,500, so if anything arrived in poor condition, you're covered.

If you'd like to discuss this further, or need help filing a claim, please reach out by texting or calling 855-540-2267, or emailing customersupport@shipcamps.com.

We appreciate your feedback, and look forward to assisting with future travels!

Detta är Trustpilot

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