Seeek Omdömen 

Paid for skip the line a few months ago and service was amazing for the first week or so and then service died. Reached out to support and was reissued a new eSIM for that again died in a week or so…. I understand that they’re having difficulties so I left it for a while. Recently checked the website out again and everything looks improved so I reached out to support and was reissued a new sim. So far so good. Keep the improvements going

Trotz Bezahlung wurde Sim erst nach 5mal nachfragen geliefert. Jedoch liess sie sich nicht aktivieren, QR Code war abgelaufen. Seit da schlagen alle Kontaktversuche fehl. Jetzt wird mann auf seek.co auf yozax.com umgeleitet und kann sich nicht mehr einloggen.
Vielleicht nur Zufall, jedoch wurden zum ersten mal meine Kreditkartendaten missbraucht

Die kostenlose eSIM ist ein Betrug. Die Seite funktioniert inzwischen nicht mehr, bzw. kommt die Weiterleitung. Die Transaktion habe ich als Betrug bei der Bank gemeldet.

eSIM am 07.10.24 bestellt (bezahlt), sollte dann am 10.10.24 geliefert werden, am 11.10.24 schrieb ich an den Support, keine Antwort, heute ist der 14.10.24, noch immer keine Antwort und keine eSIM, sind zwar nur 5,00 Euro, aber solchen Leuten lasse ich das nicht durchgehen, Strafanzeige wegen Betrug wird folgen und natürlich die Kreditkartenrückbuchung.

eSIM ließ sich nicht aktivieren (jetzt über mehrere Monate), Supportanfragen werden einfach wegignoriert. Natürlich habe ich für die eSIM auch bezahlt um priorisiert zu werden. In meinen Augen ist Seeek einfach nur ne Betrugsmasche.

I have gotten good e sim servives today by Connor on live chat, he deserves a pay rise!

I have been on the SEEEK Waitlist for several months before I decided to purchase "Skip the Queue" at the end of August. Now, over 6 weeks later, I have still not received my eSIM nor a proper response from the support about the progress. This is disgraceful.

They seem to have abandoned SEEEK completely and started a new company called YOZAX, potentially providing the same bad experience as with SEEEK.

This is my 4th review now? I really just can't trust Seeek anymore.

When it works, it's great. My eSIM didn't work for 3 months whatsoever and customer support never responded, but when I was back up and running, it worked perfectly. It even has EE VoLTE TAC access which is great, it allows me to connect to the micro cells in my local city centre!

But when it doesn't work, customer support is useless. They added a Zendesk help centre, but it's already been shut down and their status page doesn't even work.

They seem to be making a new eSIM called yozax, and I won't be signing up because it's frankly a scummy way to make an entirely new company to dodge your negative reputation.

Either way, I like the passion the team has for the project. The eSIM works great when it's active, but other than those two points, I just can't recommend this.

Es hat nun leider 3 Wochen gedauert und wäreddessen wurde seeek sogar umbenannt. Aber nachdem ich gestern den Support angeschrieben habe von der neuen plattform, war meine Sim innerhalb einer stunde da.

I paid. It worked for a day or two. Then it stopped and I never even got a response from the support after weeks of waiting and filing multiple requests. Also no chance to get my money back. The website works poorly and support on both Email and Discord never responding.

First Sim stopped working. However Seeek issued me a new sim and all is good. I enjoy the national roaming and so far so good

The main part about running a business like this one for me is the customer support. Seeek had a pretty terrible customer support a couple of months back. However as September rolls,I have seen a very positive impact on the customer service, they reply within 24-hours and even solve issues before you contact them about a problem. Keep up the good work seeek team!

It took quite a while to get an answer from support, but now everything is working as it should again.

I just logged in and check where I'm in the queue. I registered on 12 Feb 2024 and before the website rebuild I was around 400 in the waitlist after the new site I was pushed back to 30k+ at the moment I'm the 30640 on the wait list.
So after 7 month I sill not got the free esim so I'm just thinking how free is this advertised free sim.

Scam. Paid 6 pounds early this year
Haven't been able to use the esim since then. Customer service ridiculous. No help at all

I deleted my eSim by mistake long time ago, and didn’t get reply at all despite multiple attempts and forgot about it until last week while noticing that the did a relaunch on their website, so I contacted again and the service was fast and reasonable. My review is based on the recent interaction, hope they got things sorted out, I like the eSIM and use it as backup.

Es ging lange nichts, aber vorgestern hat der Support auf meine Anfrage geantwortet. Ich habe einen neuen qr Code bekommen mit neuer esim, nun geht alles. Downloadgeschwindigkeit ist 120 Mbit/Sekunde, also überdurchschnittlich. Ich dachte auch zeitweise an scam, aber seeek gibt's offensichtlich noch;-)

Also es ist doch Scam, heißen jetzt yozax. Was damals versprochen wurde gilt nicht mehr.

Absolutely scam of scam. Do not pay this company. I paid and never got anything working. When you tried to contact them, they never reply. Money in the drain. Stay away.

Lack of customer support since they relaunched before the current relaunch, at first waiting more than 3 weeks to get a reply then lately over 4 days and still no reply.

I have tonight deleted my account, and will be sending a right to be deleted request as well tomorrow and esim deleted.

Do not waste your time with this service..

Einmal habe ich bezahlt und einmal auf denn "Skip The Queue".
Nun, ich bin/war seit März'24 Warteliste und habe mittlere Weile 3x Homepage Überarbeitung miterlebt. Also, ein Esim habe ich bis heute nicht bekommen und auf der "Warteliste" gibt's inzwischen auch nicht mehr. Oder wir wurden rausgekickt. Als, ich im April für meine Mutter den Betrag bezahlt hatte, sollte nach 3 Tage den Esim kommen, das gab während 6 Woche ausser Frust und gähnende Leere -niemand, den sich der Fall an sich nahm. Bei Revolut gemeldet und ich bekam den Betrag wenigstens zurück.

Spart euch die Mühe. Ausser Spesen und Zeitverlust, nichts gewesen