Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My preferred theatre ticket retailer. The website combines ticket sales for all the latest and most popular shows with a community sourced 'view from my seat' which makes picking the best seats at the... Se mer

Betygsatt 5 av 5 stjärnor

I regularly refer to Seatplan to look at views from various seats at theatres. I usually purchase my tickets from Seatplan too, because the prices are often better than most but I like the fact that... Se mer

Betygsatt 5 av 5 stjärnor

SeatPlan is absolutely brilliant! The website is easy to use, and I love being able to see real photos from other theatre-goers before booking — it really helps you pick the best seats. Everything f... Se mer

Betygsatt 5 av 5 stjärnor

I’ve purchased a few tickets and I’ve found they come up trumps on pricing and viewing the seats. You also can gain points if you take pics when you first arrive before show starts of the view from y... Se mer

Företagsinformation

  1. Biljettförsäljning

Skrivet av företaget

SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent

Excellente prestation. Nos reservations etaient conformes a la commande.
Inoubliable spectacle a Broadway

13 december 2024
Betygsatt 3 av 5 stjärnor

Delay in receiving bar code

It took a week and two emails before I actually received a bar code for scanning to get into the theater.

4 november 2025
Logotyp för SeatPlan

Svar från SeatPlan

Hi Debby,

Thank you for your review, and we’re very sorry to hear you didn't receive your e-tickets right away. Ordinarily, these should arrive within 30 minutes of receiving your confirmation from us, and are sent in a separate email from the ticketing provider.

It doesn't look like we have an email from you in our help@seatplan.com inbox, so it sounds like you may have reached out to the ticketing provider directly in the first instance. The provider for this booking was North American Tickets/Encore USA. We’re very sorry to hear there was a delay in getting these e-tickets reissued to you on their end and that you had to get in contact twice. Should there ever be any issue receiving the tickets or getting in touch with the ticketing provider, we always advise reaching out to our help@seatplan.com email so we can escalate this internally for you.

We are glad to hear that this issue was eventually resolved for you, and hope that you enjoyed the show despite this issue.

All the Best,
Team SeatPlan

Betygsatt 5 av 5 stjärnor

Incredible

Incredible
Very easy to follow instructions and seeing your seat view before committing to your purchase is amazing. Depending on what show you are wanting to see. Sometimes the cheeper seats are best.

3 november 2025
Betygsatt 5 av 5 stjärnor

Excellent experience with SeatPlan

Excellent experience with SeatPlan! Good price on tickets and hassle free delivery via email. The loyalty system is encouraging - will definitely be going to see more performances going forward now I’ve found this company.

18 oktober 2025
Betygsatt 1 av 5 stjärnor

I got fooled in to thinking I was on…

I got fooled in to thinking I was on the genuine ENB website and so ended paying £40.00 more than tickets directly from thee ENB website

27 oktober 2025
Logotyp för SeatPlan

Svar från SeatPlan

Hi Paul,

Thank you for your review. We’re very sorry to hear you were unhappy with the price of your tickets on this occasion.

At SeatPlan, we aggregate deals across the top UK ticketing suppliers to ensure the best possible price based on availability. This means often including offers that are not available when buying tickets directly from the Box Office, as can be found on our discounts page and our last-minute page.

We try to be as transparent as possible that we’re a third-party ticketing agency, and it is absolutely not our intention to mislead any customers into thinking they’re booking directly with the venue - our logo and branding are quite different from the English National Ballet’s, and are present throughout our website at each stage of the booking. We do appreciate all feedback from customers, so please don’t hesitate to contact us via help@seatplan.com if there’s something you feel we could improve to make our website clearer.


Ticket prices are set via our ticketing suppliers, rather than through SeatPlan, and we always show the lowest price available to us from our suppliers. On occasion the price of tickets available through our suppliers does differ from those available at the Box Office directly, and whilst this means that our ticket suppliers can offer discounts that the Box Office may not be able to, it also sometimes means that these prices may include additional fees that are not applicable when booking directly. SeatPlan always includes the cost of any booking fees within the price of the tickets, so that you’re not hit with the surprise of additional fees being shown when reaching the checkout - which can sometimes happen when booking directly from a venue. If you’d like to discuss this pricing structure further, we’d advise contacting the ticketing supplier for your order, whose details can be found on your confirmation email.

As with any online purchase, these prices and offers can fluctuate and occasionally there are sites who may have a better deal than us on a given day. Sometimes the discrepancy comes because the tickets you purchased one week are then reduced the following through an offer and this can make it seem as if the pricing has been discounted or inflated. Much like checking Amazon for a laptop one day, and the price changing the next. A quick comparison always helps to ensure you get the lowest price available to you at the time.

We pride ourselves on our mission of making theatre more accessible while helping bookers find the best seat views, and we’re sorry you were disappointed with the price paid on this occasion. We hope that features like our interactive seat maps and view-from-a-seat photos mean you will still consider booking with us in future.

Kind Regards,
Team SeatPlan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer