Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My preferred theatre ticket retailer. The website combines ticket sales for all the latest and most popular shows with a community sourced 'view from my seat' which makes picking the best seats at the... Se mer

Betygsatt 5 av 5 stjärnor

I regularly refer to Seatplan to look at views from various seats at theatres. I usually purchase my tickets from Seatplan too, because the prices are often better than most but I like the fact that... Se mer

Betygsatt 5 av 5 stjärnor

SeatPlan is absolutely brilliant! The website is easy to use, and I love being able to see real photos from other theatre-goers before booking — it really helps you pick the best seats. Everything f... Se mer

Betygsatt 5 av 5 stjärnor

I’ve purchased a few tickets and I’ve found they come up trumps on pricing and viewing the seats. You also can gain points if you take pics when you first arrive before show starts of the view from y... Se mer

Företagsinformation

  1. Biljettförsäljning

Skrivet av företaget

SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Veldig fornøyd med billettløsningen

Veldig fornøyd med denne billettløsningen. Har kjøpt flere billetter til West End musikaler til hyggelige priser. Nettsiden har rikt utvalg av musikaler, og lavpriskalender, så det er lett å få gode og rimelige billetter. Jeg er spesielt fornøyd med løsningen der du får et bilde av utsikten mot scenen, da vet du hva du får. Kjøpte billetter til The Book of Mormon og Moulin Rouge på denne portalen.

18 oktober 2025
Betygsatt 4 av 5 stjärnor

Great service

Great service, however not sure how my rewards worl, I bought 4 txts for a West End Show, it said I had rewards I’m trying to book more tickets and can’t give where they are to use them.

31 oktober 2025
Betygsatt 1 av 5 stjärnor

be aware of non-transparent excessive fees

I bought two tickets for the value of £127 each and the excessive charge fee using seatplan and ingresso was £23 for each ticket. This is a rip off!
The fees were not shown in any way only the complete ticket price. I contacted the ingresso customer service and they said it is in accordance with STAR Code of practise. That doesn't help, if companies are allowed to hide any fees.
My fault of using this website. But because I was on the phone and not on a laptop I didn't see easily the exact website I was on. Always make sure you buy tickets on the venue website.

15 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Voucher not refund policy after cancelled event

I had a booking cancelled as the venue cancelled the event. Rather than simply receive a full refund, which is required under their membership of STAR, I received a voucher code lasting only a year. There was no hint in the email of any alternative resolution (ie refund rather than voucher) and the link to the terms and conditions in the email doesn't work.

After some digging around on the internet I found the correct email address to contact in order to demand a full refund in line with their commitments under STAR. I did get a response saying that a full refund had been granted.

However, I found the whole process intentionally dishonest and with their clear intention is to trick customers who've been subject to cancellation into leaving their money with them in the hopes that the voucher gets forgotten, lost or expires.

I have made a complaint to STAR since their terms and conditions and communications are completely inconsistent with their commitments under STAR membership. It's an absolute disgrace that when an event is cancelled SeatPlan's only instinct is to try and profit from it.

6 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrific experience

I booked a ticket not realizing that they are an agent that takes no responsibility for ticket fulfilment. The ticket did not arrive, and there is no way to contact Myseatplan, they only direct you somewhere else. And, guess what? That somewhere else - in this case London Theatre Direct - has zero customer service. Phone line not answered, useless chatbot online. I am GBP134 down on a theatre ticket that I have not received, with no redress.

24 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best seats at the best price

My preferred theatre ticket retailer. The website combines ticket sales for all the latest and most popular shows with a community sourced 'view from my seat' which makes picking the best seats at the best price, pretty simple. Have used several times and will continue to use.

20 maj 2025
Betygsatt 5 av 5 stjärnor

Seatplan is ideal

Seatplan is ideal. Easy to navigate and also shows you the theatre layout for seating which is really helpful. I keep forgetting to take a pic of the seating but usually you are stirred well with the layout they provide. Our seats in the stalls were just perfect.

10 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

MJ The Musical was phenomenal.
The performers top notch.
The dancing incredible.
A lovely trip back in time.
The young, middle and older Michael Jackson true talent. Dont miss out, go see this incredible performance of MJ and his story and his music.

8 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was easy to book and find seats…

It was easy to book and find seats availability at the price I wanted to pay. Kept me up with what I had booked, emailed tickets. All in all a stressless booking.
The seats were perfect, as advertised will book again with Seatplan

4 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Great company. Enables you to check what the view is from a seat before buying and to read reviews on the leg room and comfort of a seat. I use it all the time and have seen great shows in so called restricted seats. I also submit my photos of seats and get reward points which convert to £10 off tickets when booking with them. Win win for me.

3 september 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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