My preferred theatre ticket retailer. The website combines ticket sales for all the latest and most popular shows with a community sourced 'view from my seat' which makes picking the best seats at the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I regularly refer to Seatplan to look at views from various seats at theatres. I usually purchase my tickets from Seatplan too, because the prices are often better than most but I like the fact that... Se mer
SeatPlan is absolutely brilliant! The website is easy to use, and I love being able to see real photos from other theatre-goers before booking — it really helps you pick the best seats. Everything f... Se mer
I’ve purchased a few tickets and I’ve found they come up trumps on pricing and viewing the seats. You also can gain points if you take pics when you first arrive before show starts of the view from y... Se mer
Företagsinformation
Skrivet av företaget
SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.
Kontaktuppgifter
86-90 Paul Street, EC2A 4NE, London, Storbritannien
- help@seatplan.com
- seatplan.com
4,6
Utmärkt
5 tn omdömen
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från SeatPlan
Hi Ray,
Thank you for your review - and sorry to hear you felt we were a bit overly keen with when we sent this review request.
The service we are asking you to review is actually the booking process for our site, SeatPlan.com, rather than your experience at the theatre - which is why we send this review request shortly after you made your booking.
It’s helpful for us, and our customers, to know from your TrustPilot review how easy you found it to make a booking, whether our view-from-a-seat photos and seat reviews were helpful and if you had any issues or anything you felt worked particularly well when booking. Review requests are automated emails, and are sent out when the experience of booking via SeatPlan is still fresh in our customers' minds.
With that in mind, we wonder if you might consider editing your review to reflect how you found your experience using the website. If you still feel your experience was deserving of just the one star we completely appreciate that, but it would be great to know how you felt the site worked as a whole, rather than just that you felt we sent a review request too early.
We hope you enjoy the show in December, and that our features, such as our reward point scheme, interactive seat maps and real customer-uploaded seat reviews, mean you might consider booking with SeatPlan again in future.
Kind Regards,
Team SeatPlan
Booking via SeatPlan is a good option
Good discount on standard ticket price. Immediate confirmation and ticket via QR code. I was also emailed by NIMAX theatres (i.e. the actual theatre) a day or so after purchase, which confused me but all was 100% fine of the day.
27 oktober 2025
Super easy and good price
26 oktober 2025
9 emails! Conflicting info
9 emails! Conflicting information. Had confirmation email and it said e-tickets would be sent 24hrs prior to show. Kept checking but nothing said e-tickets enclosed. Got another email while travelling to venue saying e-tickets emailed and to download them before arriving - no email. Turned out the QR codes on original confirmation a week before were the actual tickets 🤷🏻♀️
1 november 2025
Svar från SeatPlan
Hi Linda,
Thank you for your review. We’re very sorry that you had an issue with this booking, and that you felt that the emails were unclear and that you received too many of these.
We don’t seem to have an email from you in our help@seatplan.com inbox, but if you are ever having trouble with receiving e-tickets or require any clarification, it is best to reach out to us here in the first instance so that we can assist.
Customers should receive a confirmation email from us, then a second email with the e-tickets attached from the ticketing provider, which can have the barcodes embedded depending on the provider. If a booking has ticket protection attached, these barcodes will initially be blurred out and will be unlocked 24 hours before the show begins. We’re very sorry if this was unclear from the emails.
As a ticketing aggregate, the e-tickets are issued by the ticketing providers who fulfil the booking, and so how these are issued varies depending on the provider. We’re currently working on adding some information to our website to make how e-tickets are sent and presented from each provider clearer for our customers.
We hope you still enjoyed the show despite these issues.
Kind Regards,
Team SeatPlan
Ok seat, good value for money
The seat was ok. I was able to view most of the stage but I had to lean forward during some scenes. Not bad for the price though, I think it was good value for money.
I went to Stereophonic and it was awesome, hence the 5*. I booked it last min without knowing anything about the plot or the production and it turned out to be one of the best I saw this year. I would recommend it
1 november 2025
Super seat price offer!
Booked just 4 days before the night.
Great seats at a great price!
25 oktober 2025
Sneak Peek!!
Always good to get a peek at your seats before committing to the purchase.
Easy to navigate this website.
8 september 2025
Perfect view.Every actors gave us a…
Perfect view.Every actors gave us a amazing show.My child is so curious that he even wants to know what the actors are doing behind the scenes and what it’s like there. We sincerely hope to have another opportunity to attend a performance in the future.All staffs are very friendly.
24 oktober 2025
Ease of use 5*
24 oktober 2025
Was a bit concerned about booking…
Was a bit concerned about booking because my tickets still hadn't arrived by the day of the performance. Emailed them and it arrived as an attachment within minutes. Had a great seat at a good price. Very happy.
23 oktober 2025
It was simple to use
9 oktober 2025
Excellent customer service
The website is very easy to use and the ability to 'see' the view from your seat is very helpful. Compared with other sites, the image was larger and clearer. However where SeatPlan excelled was when I realised a week or so later that I hadn't received a confirmation. Having searched all junk and spam folders I realised that I had probably made a typo on my email address. I contacted their online help and once I had confirmed that payment for the tickets had gone through, the matter was very swiftly resolved -my error was identified and corrected, the booking references sent through so I could now log in and look at my booking and very soon after, the actual tickets were sent through by the booking company. Thank you Nic. It's very reassuring to have a named person handling the enquiry and then very effectively resolving it with patience and courtesy. Really excellent customer service which is quite rare these days.
28 oktober 2025
Omdöme utan inbjudan
Really good prices and great than you…
Really good prices and great than you can see the view from your seat
22 oktober 2025
Easy booking
21 oktober 2025
Accidentally deleted my tickets
Easy site to navigate. Also speedy and helpful response when I accidentally deleted my tickets!
20 oktober 2025
Excellent prices and easy to book
It was easy to book and you gave excellent discounts
21 oktober 2025
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