Sea Moss UK Omdömen 360

No words,
Excellent products & customer service.

Placed an order for Sea Moss gold Jars on Feb 9 (Order no.23011). Still nothing received, sent 3 emails chasing my delivery.
I’ve used the company many times in the past and had just recently placed an order without problems. Really disappointed that you treat valued customers this way, some of us relying on the product believing in the health benefits.
Would have ordered elsewhere , just not knowing if jars would eventually turn up or not just not on .
Not returning emails , totally unacceptable.

Good price and quick delivery

Good morning,

I purchased four jars of sea moss on February 2, 2025, and was informed that shipping would take three days. It’s unacceptable that the delivery is taking this long, especially since both the company and I are based in London.

On February 10, 2025, I sent an email to inquire about my order number ( 22980 ), but I have yet to receive a response. Today, I attempted to call three times; the phone rang normally, but then went to voicemail, indicating that no one was available to take my call.

This situation raises serious concerns. I expect a prompt resolution and communication regarding my order. If I do not hear back soon, I will have to consider other actions, as this feels increasingly like a scam.

Great product, however delivery could be faster!

Have taken the literal mick still not received my order this website needs to get shut down

Fourth time using this company.
Sea moss always arrives in good team and always to a high standard.
Will continue to purchase from sea moss uk

Never received item after a month or even got replies to emails

I did not receive the correct amount for my orders. Have to chase up now.

Very very bad custom service and still no delivery. Ordered 2.5 months ago a lot of sea moss, it never arrived. After a lot of mails to the company I didn’t get any respond at some stage and promised me a new order. Never heard anything ever since….

Fast delivery and good quality as always.

I love the products that SeaMoss.co.uk have! I have purchased golden seamoss with the seamoss soap! I have not yet used the soap but the seamoss is always a delight!

I haven’t received my PAID order (€166) from Sep. 1st,..so it has been seven weeks of waiting now!
Haven’t even received a valid tracking number either.
I have written three e-mails - No response at all
So disappointing and frustrating

I have been using Sea Moss for many months now and have felt the benefits however, I have noticed on my last couple of orders the expiry date only gives me around 10 days instead of the 21 days which is not good enough when I am ordering the large jars. I've also noticed that something has changed in this product and not for the good, it has a strange taste to it and it used to be tasteless, but no longer is! Unfortunately as this has happened on more than one occasion, I have decided to give another brand a try instead.

I made a 6kg of gold sea moss order for France almost 1 month ago, and Never received my order.
I sent 3 mails and they never replied.
One advice : RUN AWAY !

Never got my order. Emailed and contacted on website.. Scam obviously, pity because I thought it was a genuine Irish company!

Took longer than expected to arrive. I received an email saying it would be delivered on the 5th then it wasn't (It was delivered a day late on the 6th). This isn't necessarily a problem with Sea Moss UK, but specifically DHL. The product itself is good and arrived intact.

This was my first time ordering from them, and I was delighted when my purchase came, it is hard to find raw sea moss at a reasonable price and they are at a price I am willing to pay for the amount I got which will last a good couple of months. I only suggest is to put a thank you card with instructions in each order.

Been a regular customer from moss gems since June 2023, never had a problem until now! I'm so utterly disappointed and devastated as I loved their products. The company seemed to be helpful and cared for their customers, but now everything has changed! I have been contacting them for days, to no response. I was a loyal customer and I am so upset that I have been left hanging. With no information about my order, that has been standing for 10 days! I ordered on 25/08, its now 05/09, they only offer first class delivery, 1-2 business days, when actually you don't receive anything at all. Such a shame.