Previously, I had good experience with this company therefore ordered Sea Moss in Sep 2025. There was no communication for about 3 weeks, I couldn’t get hold of them via email, phone or social media.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Awful company. Order placed 3rd September. It’s now 18th Oct. No product, no refund and only 1 email to say ‘sorry’ with £10 added to my account, told my order will be shipped. Still nothing. Don’t... Se mer
Love using sea mods gel for added immune support health for when the older months coming given my family the added minerals our bodies need and are like A bridge for topping up additional nutrients... Se mer
Placed an order for Sea Moss gold Jars on Feb 9 (Order no.23011). Still nothing received, sent 3 emails chasing my delivery. I’ve used the company many times in the past and had just recently place... Se mer
Företagsinformation
Skrivet av företaget
We at Sea Moss UK are inspired purely by nature and motivated through conscious living. Our Sea Moss is packed with the essential nutrients which is perfect for our bodies to thrive and survive on Our founders set up Sea Moss UK when they went through a personal journey of growth and discovered the powers our body and mind can have. Sea Moss played a huge part in this We produce all of our gels with distilled water to ensure that our products are entirely free from any water pollutants and heavy metals. More importantly our Sea Moss is wildcrafted directly from the waters in St. Lucia
Kontaktuppgifter
Legacy House, Hanworth Trading Estate, TW13 6DH, Feltham, Storbritannien
- 02037907539
- info@seamoss.co.uk
- seamoss.co.uk
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Bad customer service
Previously, I had good experience with this company therefore ordered Sea Moss in Sep 2025. There was no communication for about 3 weeks, I couldn’t get hold of them via email, phone or social media. Reported them to my bank, only then I received email from them, offering me refund or the products; I opted for refund but instead they sent the products. I’ll never deal with them again. .
DO NOT ORDER!!!Rug pull guys
DO NOT ORDER!!!Rug pull guys! They run away with our money!
Ordered a month ago
Ordered a month ago. Money was taken and i have not received goods. Emailed twice and no reply.
I think this company has been taken…
I think this company has been taken over by new people, used this company for nearly 2 years, only from november have I had problems with them. Normally reliable but I have done two orders on 4th november, not received them, no refund, tried to contact them on multiple occasions and no response.
Stay well away
Stay well away. Run a mile. You won’t receive your order or any response to any queries. I should have checked previous reviews before ordering. If I could give it -5 stars I would. DO NOT ORDER ANYTHING FROM SEA MOSS UK. Order at your own risk.
These are operating as seamossboss…
These are operating as seamossboss beware absolute scammees. Ordered 2 wks ago received nothing still waiting over a wk on a refund don't waste your money.
I still haven't received my order its…
I still haven't received my order its been over a month I've reached out no reply I've been buying my moss from you for years but thus has become unacceptable beyond words
I have ordered my sea moss 2 months…
I have ordered my sea moss 2 months ago, and it still has not arrived yet!
My order never arrived not did i get…
My order never arrived not did i get any response after reaching out to them by email.
Do not ship or answer emails after taking payment.
Ordered on 27th September, 2 months on, still nothing, money taken, emails ignored (polite ones at that). I’ve been using this company for 2 years now but they’ve gone to the tip clearly. Hopefully bank will refund me.
Very disappointed
Very disappointed. This is the second time ive ordered from Sea Moss UK with no delivery update and no response to my initial email. Phone lines dont operate. They seem to be struggling, perhaps on the way out. Judging by the lack of response its quite possible theyre running a scam at this point. I hope not , but, avoid this company if you want to receive what you pay for.
Its been forever (more than a month)…
Its been forever (more than a month) since I paid for my order and its still hasn't been shipped yet
Delayed delivery but in good condition.
Product ordered on 25th October but didn't arrive until 12th of November so expect delays in delivery but it does come eventually and in good condition as per the order. I did email their customer service in-between but did not get a response nor does their contact number work which is worrying but at least the order made it. Would have been 5 stars if it wasn't for the delayed delivery (stated 3-5 days when ordering) and their non-existent customer services/information.
Order not received & NO Updates!
I placed order on 5th November, email said 3-5 days, I have tried to contact the company as to an update & haven't received a reply. So I'm not sure if there's a genuine reason or I've been scammed...
Once again you have failed right at the…
Once again you have failed right at the start of attempting to make things better-
Confirmation of delivery and again ..
No goods have arrived
What on earth is going on with your company & logistics???
Used to be great now it’s terrible!!
I have ordered from this site for years and been no problems at all however the past few months they have provided a terrible service waiting months for my orders and getting no response via email or social media. Finally after two months they replied to my email to apologise and they would send an extra jar of seamoss in my order as an apology anyway a further 2 weeks passed my order finally arrived and only the jar I paid for was posted. Will never be ordering from this site again. Such a shame it’s gone so bad.
I appreciate that you had some business…
I appreciate that you had some business difficulties, but you promised me an extra jar of sea moss gel as compensation which wasn't included in my parcel. Also, I was unable to use your email address. My emails were returned.
Disappointed
It took weeks for my order to arrive, I had to send several emails. I was contacted by sea moss they were very apologetic and offered me my money back or an extra jar because of the inconvenience. I’m happy to receive my ordered jar but my free jar didn’t arrive. Very disappointing
Don’t know if it works for me or not…
Don’t know if it works for me or not but iv been using ur products since October 2020 because it was recommended to me. I take them because it’s supposed to be good for me. Iv had a few delivery issues which were sorted satisfactorily and been compensated too. Thank you.
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