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Salbini Omdömen 450

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Filippo is the person you definitely can trust with. I ordered Gaggenau appliances with 7 months waiting period, it came to Melbourne on time. Then I knew I made the right decision. 2 days ago my in... Se mer

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Betygsatt 5 av 5 stjärnor

I’m absolutely thrilled with their fast reply services and amazing customer services. I ordered 4 Bosch appliances packaged very well in thick plywood box. Arrived with tracking by DHL within one week... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent price and outstanding service for Musso Mini ice cream machine. E-mail inquiries were answered swiftly. The machine was shipped on the day they wrote that it would be shipped (15 July) and... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service and prompt delivery at an amazing price. I was positively surprised home simple it was to buy gaggenau ovens overseas and get them delivered to Adelaide. If you do not need your wh... Se mer

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Företagsinformation

  1. Möbelaffär
  2. Vitvaror och hushållsapparater
  3. Försäljare av badrumsartiklar
  4. Försäljare av köksmöbler
  5. Lampbutik
  6. Marmorleverantör

Skrivet av företaget

European luxury design products all over the world. Salbini is a trusted name. We are experts in the evolution of aesthetics, design and production in what can be a complex and confusing industry. After 12 years of success of the Fesal company, in 2018 the new Salbini Brand was born. This renaming is the confirmation of the personal identity we are able to convey in all our services, focusing mainly on the export of Made in Italy luxury products. The confidence gained in the market allowed us, in 2020, to carry out an additional rebranding, to underline the continuous growth and above all the selection of the best European luxury brands. We are the same – but more, with a broader range of products. And always with our trademark personal service. At Salbini, we offer a wide variety of services for individuals and industry operators, from one-off purchases to tailoring interiors for large projects. Our online shopping process is simple and intuitive; Our commercial staff is able to satisfy any need through personalized quotations; Shipping and delivery are fast and secure all over the world; Our customer service is active at any time of the day or night, by phone or by online chat.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

450 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great product and great communication

Great product and great communication. Fantastic packaging for transit. Item arrived very well protected in a wooden box. We were really impressed. 5 Stars.

29 februari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Philippe Dosne,
thanks for sharing with us your experience.

Betygsatt 5 av 5 stjärnor

Very good company

Very good company, nice to work with them. When I met the difficulties placing an order, they contacted me immediately by their own initiative and helped me to make it correctly.
My order - blast chiller Life W30 was delivered on time. And the main thing - they offered the best price for my goods, which was about 1K euro less, than offered companies from UK and Belgium.

29 februari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Levs Voronovs,
We're so pleased for your kind words. We're happy to know how customer care was helpful.
Thanks for sharing your review about your experience

Betygsatt 5 av 5 stjärnor

Well worth the wait

It was the best price we could find but well worth the delivery wait. Salbini has kept us informed at all times and the oven has just arrived well packed and secure. Would recommend the company and would certainly buy from them again.

27 februari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks Marcos!
We're happy you had a satisfying experience. We do our best for our customers.
Thanks for your review!

Betygsatt 5 av 5 stjärnor

I was a little worried about buying…

I was a little worried about buying internationally. But it was an amazing experience and the price was really good. I’m still in awe of the little box they created of wood to bring my Miele cooktop to me. I wouldn’t hesitate for a moment to buy from them. ! Simpatici!

18 februari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thank you Donald.
We're thrilled you had an amazing experience and you appreciated our wooden box

Betygsatt 5 av 5 stjärnor

What a wonderful and great company…

What a wonderful and great company Salbini ! ! ! !
Fillip and Antonio you are a key makers that make the differentiation between good to excellent.
I ordered a lot of electric products from Salbini, I got all of the items perfectly. After a while, during the activation of some products I observed an issue, I reported to Salbini and get immediately the best support and service I have ever dreamed on. The package with the new items send ASAP to my own area and the issue resolved.

I really appropriate on how you serve your clients and keeping the best and high quality. You are a rock!

Thanks,
Yossi Zadok

6 februari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thank you so much Yossi!
We're so happy you had a very good experience. This review made our day!
Thanks for sharing it with us.

Betygsatt 1 av 5 stjärnor

Customer service unfortunately…

Customer service unfortunately incompetence. Thought was language barrier at first, tried patiently to avoid miscommunication but faced by arrogance and defensive reactions. Filippo did responded fast but solution not provided. Typical example of fish head rotting from top to bottom of practicing bad business ethics. Dislike writing reviews or running others down which bad for heart but not in this case! From frustrating to disguised experiences as time passes yet not fulfilling the order in the end. No picking fight instead honest remark to put one in mind to do homeworks before dealing so to prevent resemblance distasteful encounter, unless they educate themselves with abundance humble mentality!

16 januari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Customer,

Firstly, thank you for your comments we value all types of feedback.

Secondly, I would like to apologies for your bad experience this is not the norm, our company strives to give our clients the highest quality of customer service and find the best possible solutions.

I will be looking into where we can improve for the future. If you would like to discuss this further and give us more details about your experience, I would be more than happy to do that, please contact us on our office number +3908119309638.

Yours sincerely,

Carmela
Head of Customer Service

Betygsatt 5 av 5 stjärnor

Très bonne solution d'achat

Découverte sur internet, l’entreprise Salbini s’est avérée très sérieuse.
Le produit recherché, une plaque vitrocéramique à induction Gaggenau, a été commandée à un prix très concurrentiel, puis livrée en parfait état par DHL pour un tarif extrêmement raisonnable.
Une importation par cette entreprise est donc facile et satisfaisante.
J.M.
Lausanne, Suisse

14 januari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Merci Jean.
Nous sommes heureux de lire vos mots.

Betygsatt 5 av 5 stjärnor

The interaction with Salbini was…

The interaction with Salbini was excellent and they delivered in the agreed timeline. Box came very well packed and the products are very high quality.

8 januari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Mihai,
thanks so much for sharing your experience.
We're pleased you were satisfied with our service

Betygsatt 5 av 5 stjärnor

Awesome experience!

We saved a lot of money purchasing our kitchen appliances from Salbini. Their customer service is excellent, even dealing with last minute changes without any problem!!! Delivery time was good. Products were extremely well packaged and arrived at our door in perfect condition. Would definitely order from them again and recommend them to family and friends!

1 januari 2020
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thank you so much Luisa&Fabio for sending us your feedback.
We're grateful you had a great experience, we do our best to please our customers.

Betygsatt 5 av 5 stjärnor

Best of the Best

I cannot praise this company enough, they have been a pleasure to deal with. Their quality goods, service, communication and attention to detail have been second to none. This Company look after their clients and stand by the products they sell.Their honesty and integrity in dealing with us in Australia has been much appreciated.

4 december 2019
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Svar från Salbini

Dear Peter, we're thankful for your words.
We really appreciate you taking the time out to share your experience with us
We look forward to working with you again in the future!

Betygsatt 5 av 5 stjärnor

Great service

We were kept up to date throughout the ordering process, communication was very good. The item we ordered was packed very well and arrived in perfect condition. We would be happy to purchase from Salbini again.

27 november 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks for the awesome review, Alex!
We work with passion and we're glad to know you are satisfied.

Betygsatt 5 av 5 stjärnor

Coldline blast chiller.

I have nothing but praise for this company, the service is excellent and their prices are very good. The only problem I had during the whole transaction was the confirmation email failed to arrive but when I called it was sorted out while I was on the phone! I will be recommending Salbini to all my friends.
John.

11 november 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks for the fantastic review John!
We're happy you had a good experience with us

Betygsatt 5 av 5 stjärnor

Knows exactly what they are talking…

Knows exactly what they are talking about, very attentive to your needs, always communicative and there to help! 5 stars all around

1 november 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thank you Nancy for writing this review.
We are passionate about our job and we're glad to know you were satisfied.

Betygsatt 5 av 5 stjärnor

great services and products

great services and products! very reliable and extremely fast shipping to USA! im happy with my chandelier!!! thanks a lot!

24 oktober 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Elena,
thanks for sharing with us your feedback.
We're happy you appreciated the products and the fast shipping

Betygsatt 5 av 5 stjärnor

Very good value for money

Very good value for money, and very good communication and updates from order all the way through to delivery. Very satisfied!

24 oktober 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks for the good review.
We're grateful you were happy about the communication and the service.

Betygsatt 5 av 5 stjärnor

Brilliant Service - Highly recommended

Salbini - Wonderful, convenient, friendly, brilliant service
I was trying to source a Falmac Loop island hood which I had seen on Falmac's website. I wasn't able to source this anywhere else in Australia. Salbini were able to meet my needs and import the hood from Falmac in Italy directly. It did take a while with European Summer break to finally receive the hob. We were renovating during this period so it wasn't a deal breaker at all. We are yet to put the hood in place as our kitchen install is scheduled for mid October 2019. Salbini did everything for me quickly and efficiently. Antonio kept me update to date on the order's progress from build, shipped all the way through to it's arrival. I would highly recommend Salbini for any unique item you wish to source. Thanks again.

27 september 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Alison, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote

Betygsatt 5 av 5 stjärnor

Top quality product

Top quality product. Easy to order and prompt shipment to Australia

27 augusti 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks Sheree for sharing your feedback on your experience.

Betygsatt 5 av 5 stjärnor

Fantastic service

Dispatched my hob extractor early upon request. Brilliantly packed in a large, wooden create. Cheaper than any UK supplier we could find.

Would highly recommend this company and would use again.

8 augusti 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks so much Steve for your review.
We're happy you appreciated our packaging and our service.

Betygsatt 5 av 5 stjärnor

Fantastic service!

My Australian supplier could not supplier a bathroom fitting. A google search found Salbini. Their customer service was fantastic and from initial enquiry through to delivery was one week. This was for an item sourced from Italy and delivered to a regional city south of Sydney, Australia.
Highly recommend Salbini

23 juli 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear David,
we're pleased to read your kind words. We do our best to give assistance to our customers.
Thanks for choosing us and for sharing your experience with us and the community.

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