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Salbini Omdömen 450

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Filippo is the person you definitely can trust with. I ordered Gaggenau appliances with 7 months waiting period, it came to Melbourne on time. Then I knew I made the right decision. 2 days ago my in... Se mer

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Betygsatt 5 av 5 stjärnor

I’m absolutely thrilled with their fast reply services and amazing customer services. I ordered 4 Bosch appliances packaged very well in thick plywood box. Arrived with tracking by DHL within one week... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent price and outstanding service for Musso Mini ice cream machine. E-mail inquiries were answered swiftly. The machine was shipped on the day they wrote that it would be shipped (15 July) and... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service and prompt delivery at an amazing price. I was positively surprised home simple it was to buy gaggenau ovens overseas and get them delivered to Adelaide. If you do not need your wh... Se mer

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Företagsinformation

  1. Möbelaffär
  2. Vitvaror och hushållsapparater
  3. Försäljare av badrumsartiklar
  4. Försäljare av köksmöbler
  5. Lampbutik
  6. Marmorleverantör

Skrivet av företaget

European luxury design products all over the world. Salbini is a trusted name. We are experts in the evolution of aesthetics, design and production in what can be a complex and confusing industry. After 12 years of success of the Fesal company, in 2018 the new Salbini Brand was born. This renaming is the confirmation of the personal identity we are able to convey in all our services, focusing mainly on the export of Made in Italy luxury products. The confidence gained in the market allowed us, in 2020, to carry out an additional rebranding, to underline the continuous growth and above all the selection of the best European luxury brands. We are the same – but more, with a broader range of products. And always with our trademark personal service. At Salbini, we offer a wide variety of services for individuals and industry operators, from one-off purchases to tailoring interiors for large projects. Our online shopping process is simple and intuitive; Our commercial staff is able to satisfy any need through personalized quotations; Shipping and delivery are fast and secure all over the world; Our customer service is active at any time of the day or night, by phone or by online chat.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

450 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic service and fantastic product…

Fantastic service and fantastic product - just started using it but it works great and looks good. Quick turnaround from the team also as I ordered it late and needed the hood to complete my kitchen refurbishment!

19 juli 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thank you Varshan for leaving a review.
We're grateful you had a good experience.

Betygsatt 5 av 5 stjärnor

Living in the States....Salbini made…

Living in the States....Salbini made acquiring Gessi products seamless. From minute one..... their communication was exceptional and continually provided updates regarding the status of our order... putting us at ease. It was a pleasure doing business with them and they have a customers for life!

15 juli 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

We're proud to read such good feedback.
Thanks Billy for sharing it!

Betygsatt 5 av 5 stjärnor

From Italy to canberra for 30% cheaper

From Italy to canberra for 30% cheaper than any supplier in Aus for gaggenau products. They answered every email within 24 hrs. Items shipped in secure custom built crate. I can’t wait to have it all installed in my kitchen.

30 maj 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Nila, thanks for leaving us such a good review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote

Betygsatt 5 av 5 stjärnor

Very fast and efficient service.

Very fast and efficient service.

Nobody had my product in stock but they did and shipped it to me and it was packaged very well too

30 maj 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks Denise!
We're happy you had a good experience.

Betygsatt 5 av 5 stjärnor

My first time purchasing appliances…

My first time purchasing appliances from overseas and it was a very easy process made simple by Salbini’s replacing my old ones for new with the same specs. The team made sure everything was right. They kept me informed every step of the way and any questions or concerns I had were answered immediately, which reassured me.
Our appliances are great and would definitely highly recommend Salbini to anyone wanting to buy high end appliances.

30 maj 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

thanks for leaving us such a wonderful review. We're happy that you loved your experience. We put customer experience and satisfaction as our priority. So thanks for your kind words and we look forward to seeing you again

Betygsatt 5 av 5 stjärnor

It’s always daunting when spending a…

It’s always daunting when spending a lot of money online, especially from another country. However it was made easier with constant contact from Salbini with updates of my item.

Then the delivery, it was also much sooner than the initial date stated on day of purchase.

The item itself was very safely packaged and crates for overseas shipping to which it arrived perfectly to my doorstep.

All I all I am delighted with their services and would highly recommend.

Thank you once again.

15 maj 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Allan,
thank you for leaving this review.
We are thrilled you loved your experience. We work with passion and dedication and your review reaffirms the hard work we put in every day.

Betygsatt 5 av 5 stjärnor

Flawless experience

I had a flawless experience making my purchase from Salbini!

It all started with the amazing support I received in choosing the best option for my tastes and budget. They were very patient and helpful throughout my indecisiveness and made me feel very comfortable buying something I did not know much about - an induction hob with integrated hood.

The international delivery was quite fast and the packaging was amazing. They sent everything in a solid wooden box built around the hob so that only an unlikely major crash might have damaged it. This wasn't the case and the hob arrived in perfect condition.

9 maj 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Dear Alexandru, we are very pleased to read your review. Customer experience and satisfaction are our priority.

Betygsatt 5 av 5 stjärnor

For goods

I would like to thank you one more time for an easy transaction,I am very happy with my items I have bought from you and I will buy from you again definitely.My recommendation to everyone,Amazing seller!!!!👌👌👌5 Stars!

24 april 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thank you for leaving such an amazing feedback.
We're very happy to read your kind words. We look forward to seeing you again.

Betygsatt 5 av 5 stjärnor

Very happy

Itam very well packaged and in perfect condition.
Comunication was smooth and they were very responsive.
Item arrived with a few days of delay from declared date, but wasn't an issue.

11 april 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks Denis for your review. We really appreciate it.

Betygsatt 1 av 5 stjärnor

The worst experience ever - item non complient to Australian regulations. Waisted $2,100 AUD

I purchased a very expensive microwave. I paid just over $1,700 AUD including tax and delivery. Upon item arriving to Australia I was contacted by delivery company TNT advising that I need to pay additional delivery tax of $399 AUD to cover delivery through the customs - customs tax. They advised if I do not pay within 7 days the item will go back to Italy.

That was unexpected, if I known about customs tax I would have bought item in Australia. Price in Australia for the same item is $2,200 AUD.

Upon receipt of the item I was astonished to find out that the electricty plug is European. I can not use this item in Australia.

So, to summarise - very poor! Very deseptive. Do not use them.

10 april 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thank you for your comments, we value all types of feedback. I’m sorry to hear about your bad experience. This is not the norm, our company strives to give our clients the highest quality of customer service and find the best possible solutions.
I'll be looking into where we can improve for the future.

Betygsatt 5 av 5 stjärnor

Dealing with this company was a real…

Dealing with this company was a real pleasure. Purchase, international transportation and communications were completely stress free. The product was excellent and the crating ensured safe arrival. Highly recommended. Thank you.

25 mars 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Peter, thanks for leaving us this review.
We're grateful you had a good experience.

Betygsatt 5 av 5 stjärnor

Nous avons été agréablement surpris par…

Nous avons été agréablement surpris par les suivis courtois et professionnels de toute l'équipe. Excellentes communications et service après vente, même si le produit acheté datait de plus de 10 ans. Merci !
Richard, PQ, Canada

16 mars 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Cher Richard, merci pour vos mots.
Nous sommes heureux que vous êtes satisfait de notre service.

Betygsatt 5 av 5 stjärnor

Elica Cooker Hood

The service that I received from Salbini was excellent. They kept me informed at all stages from placing the order to delivery. My cooker hood was well packed and crated.
I would not hesitate to purchase from this company again.

7 mars 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

We really appreciate you taking the time out to share your experience with us.
Thank you so much Hazel!

Betygsatt 5 av 5 stjärnor

Very efficient service

Very efficient service. Kept informed of progress. Really good price compared with local. Thanks very much.

4 mars 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks for sharing the review.
We're glad you appreciated the service and the price.

Betygsatt 1 av 5 stjärnor

I bought a cooker Hood which is making…

I bought a cooker Hood which is making loud fan noise, I complain about this and replay I got you have not fitted correctly. It is fitted by a experience technician and he said it is a motor noise. there is no further answer from suppler. I am very disappointed

21 februari 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

We have responded you through eBay on November 22nd, when hood was delivered at the beginning of November.

We simply, politely asked you to double check if installation had been properly made, mentioning filters, Chimney etc to be double checked, or, as per our reply, that it could have been just the regular noise of the hood, with no problems.

We are happy to assist and solve the problem, like we usually do.

Please provide to our emaila ddress info@salbini.com a video of the range hood when functioning and making the noise, and we will go ahead from there .

We have 24/7 Live Chat, UK phone number and many staff members ready to help 24/7/365

Cheers for now

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. They were so fast at replying to queries. Really well packaged and the items I received were beautiful

26 januari 2019
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

Thanks for the awesome review, Helen!
We are happy you appreciated our customer service and our packaging.

Betygsatt 5 av 5 stjärnor

Five star service

Five star service, all goods received on time as agreed. I was pleasantly surprised to see all items covered in additional plywood boxes. Definitely I’m going to use this company again.

21 december 2018
Omdöme utan inbjudan
Logotyp för Salbini

Svar från Salbini

We're thrilled you loved your experience.
Thanks you for leaving us a feedback. We work hard and with passion and we’re happy to hear customers are happy.

Detta är Trustpilot

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