Saal Digital UK Omdömen 

1 077
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fabulously easy and inspiring software; assembling the album was an absolute breeze. Delivery was quicker than advertised. The quality of the finished product is absolutely outstanding! The pages ar... Se mer

Betygsatt 5 av 5 stjärnor

I love the quality of the products and the ease of ordering them. As a commercial photographer, I have to make sure the reproduction of my images is of the highest standard and it is. The top qualit... Se mer

Betygsatt 5 av 5 stjärnor

Have used their Photo Poster prints a few times now, the thickness of the paper is great and love the matt finish. Am experimenting with calibrating my monitor with what comes back, the prints tend to... Se mer

Betygsatt 4 av 5 stjärnor

The quality of the book was first rate as was the preferring and delivery. My only frustration was the time and attempts it took me to get my first picture book right! Lots of trial and error on my p... Se mer

Företagsinformation

  1. Fotolabb
  2. Fotoutskrift
  3. Fotografi

Skrivet av företaget

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 077)

445 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service.

I created a photobook and the company have done an amazing job in printing it and turning it into a beautiful masterpiece. The photo qualities are excellent.

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered two Professional Line…

I ordered two Professional Line Photobooks from Saal, and I’m extremely pleased with the entire experience.

The process was straightforward from start to finish, from choosing the style and customising the photobooks on their website as well as on their software, to placing the order. Delivery was fast, and the quality of the books exceeded my expectations.

They are beautifully crafted, and the photos have been reproduced with excellent colour, detail, and sharpness. I’m delighted with the final result and would highly recommend Saal Photo Books to anyone looking for a premium quality photo book!

4 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very high quality as always

I've used Saal several times before and it's always an excellent experience. I ordered three large prints on this occasion and the quality is superb. I'd certainly recommend this company for all photography needs.

29 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional Line Book very impressive

Professional Line Book very impressive. I have used other companies for photo-books before but the Saal version is far better. The cover is a heavy thick acrylic, and the pages are a weighty gloss stock. Overall the book looks very special. Will definitely use Saal Digital again.

30 maj 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

DHL shoot SAAL in the foot!

The Photobook was fine and I am happy with the quality as well as the layout and printing. However, delivery from DHL was a nightmare. They said they would deliver the following Friday ( I made arrangements to be home and had to juggle hospital appointments and a car service) and then sprang on me they were delivering on Tuesday when I was at a Funeral. This was hugely annoying and frustrating to the point I am probably not going to use Saal again because of this. DHL just need to do what they say they will do when they say they will do it. Why tell me Friday and make it Tuesday. You might as well just turn up when you feel like it and chuck it over my fence. DHL let Saal down bigtime and they need to know about this as it will impact on Saals business and what is a perfectly good product. However, this delivery debacle caused huge amounts of stress on the day of my aunts funeral having to call several people so someone could be home to sign for s relatively expensive photobook. I dont feel very valued as a customer!

26 maj 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you for your honest feedback. We’re very sorry for the stress and frustration caused by the delivery, especially on such a difficult day.

We’re glad you were happy with the Photobook itself, but we fully understand that the DHL experience overshadowed this. Unfortunately, we cannot directly influence DHL’s delivery process. However, if you reply to our Trustpilot request, we can review the issue personally and, if possible, forward your feedback to DHL.

We truly regret the inconvenience and appreciate you bringing this to our attention.

Betygsatt 5 av 5 stjärnor

High quality product & service

Software made compiling a book relatively easy. The service was speedy, the finished product was great quality and it arrived well packaged. This is the second time I have used Saal Digital and will definitely do so again.

19 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Mixed Feelings, Beautiful Results

I’ve used Saal Digital products a few times now, and my experience has honestly been a mix of impressive quality with a few frustrating moments along the way.

The biggest positive for me is definitely the finished product quality. The photo books feel incredibly premium, with thick pages, vibrant colours and really sharp image detail. The layflat binding gives everything a professional look, especially for landscape or travel photos spread across two pages. Their packaging and delivery have also been reliable and surprisingly fast in my experience.

That said, the design software can sometimes feel awkward and overly complicated. While it offers loads of customisation, I found certain tools clunky and not always intuitive, especially when moving photos around or adjusting layouts. At times it felt more aimed at photographers or experienced users rather than someone wanting a quick and simple photo book.

I also noticed that some of the photos appeared a little smaller than expected on certain pages, which made a few layouts feel slightly crowded or less impactful than they looked during the design stage. While the images were still clear and beautifully printed, I would have preferred larger photo sizing in some sections of the book.

Although the quality is excellent, the prices can add up quickly once you start adding premium covers, glossy pages or extra spreads. For special occasions or if you have a voucher to use, then it’s definitely worth it, keepsake albums I think it’s worth it, but I probably wouldn’t use Saal for cheaper everyday photo books.

Overall, I’d say Saal Digital products feel luxurious and high-end once they arrive, but getting there can require a bit of patience. If quality matters most, they’re definitely impressive — just don’t expect the easiest or cheapest experience.

19 maj 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you for your elaborate feedback! We appreciate you took time to review your order and we are grateful for your suggestions. Can you please also kindly reply to our Trustpilot request so that we can follow-up on your ideas? Thanks!

Betygsatt 3 av 5 stjärnor

Not an entirely transparent order process

I seem to have ordered the additional cover even though I didn’t think that I had! I also sent an email to you regarding a free £100 photobook offer but didn’t receive a reply. Could you respond please. Thanks, Nicky

18 maj 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you for your feedback.

Please reply to our Trustpilot request so we can check your query about the additional cover and the free £100 photobook offer. Once we have your details, we’ll look into this and get back to you as soon as possible.
-----
I checked your support case and I can see you have successfully ordered using your voucher. I assume your case was handled successfully. Have a great day! :-)

Betygsatt 5 av 5 stjärnor

Photobook

I got a photobook from Saal Digital, the quality is amazing! The colours are printed beautifully on gloss paper. The layout was easy to organise on the desktop app and delivery was speedy! Would definitely recommend :)

24 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Photographic book …

I have to say received an email offering a £100 voucher towards a photo book with shipping to pay , was a bit sceptical but on receipt of the product I was very impressed with the quality of the book, the prints I attached look great just starting out as a pet portrait photographer so very pleased with the product overall and will be using this company for all my photographic needs and personal touch for clients so thankyou for your prompt delivery and communication throughout will be forwarding new orders in due course thankyou Simon Warwick

16 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super Impressed

I’m an enthusiastic amateur photographer, and wildlife is my main passion. After returning from a four-week whale conservation trip in Tenerife, I really wanted to create a special photo book to remember the experience. I had been disappointed with the quality of other companies in the past, so I was hesitant.
I also wanted to create a photo book as a 40th birthday gift for a friend, but I didn’t trust that other companies would provide the quality I was looking for.
Saal has been amazing. The paper and cover quality are excellent, and the photos are so vibrant. The template was also really easy to use, which made the whole process simple and enjoyable.
I am absolutely thrilled to have found a company that is genuinely worth the money.

14 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor quality and unprofessional service

I’m extremely disappointed with my order from Saal Digital.
Not only are the black-and-white prints washed out and low contrast, but the cropping is also terrible. Important parts of the subjects, including the tops of heads, were cut off in a very awkward and unprofessional way.
These are family portraits meant for wall display, and the final result looks careless and poorly produced. The prints do not reflect the uploaded images or the premium quality advertised by Saal Digital.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank for your feedback Zara. We’re very sorry to hear about your experience with your order. Could you please reply to our Trustpilot request so we can reach out to you and look into what happened and offer a possible solution directly.

Betygsatt 5 av 5 stjärnor

Easy to navigate software with helpful…

Easy to navigate software with helpful pointers when mistakes are evident. Uncomplicated ordering and quick delivery. I ordered a book on Sunday and it was delivered to the UK on Wednesday morning. The quality of the printing was outstanding, thank you to everyone involved at Saal.

13 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

On our return from a fabulous holiday…

On our return from a fabulous holiday in Vietnam i decided to document it with a photo book. I found uploading the pictures fine unless I wanted to change one, or the configuration. Then it became a bit clunky. It was expensive, but for the holiday of a lifetime, I thought it’ll be worth it. Overall, it was, but there are a few things I’m not happy about with. There’s a duplicate! I know it’s my fault, but surely you have a system that notifies me I’ve made a duplication. Also, you assess the photos I’m uploading and tell me, yes, good quality. However the reproduction of some are a little blurry. And you could have suggested maybe a better way to frame some pictures. So, for the money I paid, I was expecting a better quality book.
Update 14/05/26. Saal have contacted me and addressed the concerns I had with my photo book. They have offered to re do the book at no charge. So I’m very happy with that outcome.

24 april 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you for your feedback Geoff. We’re sorry to hear that parts of the creation process felt clunky and that the photo book results did not fully meet your expectations. We would like to review the matter, look into what happened with your order, and offer you a satisfactory solution as soon as possible. We will contact you via Trustpilot to request the necessary information to handle the matter directly.

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