I had a problem with the delivery; FedEx delivered to the wrong address! I called RugStudio; not ONLY did a person pick up the phone, but she was able to pull up my order and said that they would shi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Se mer
I bought a Karastan smartstrand euphoria rug because I thought it would be durable. However strands of fiber are coming out. And I dont mean fuzz I mean whole strands. I can pull continuous rows... Se mer
Företaget har svarat
I love this company! They have the best selection and provide a great way to narrow down the options by color, style, etc. And, once that's done and my choices are fairly well narrowed, but I still... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Kontaktuppgifter
12719 Cimarron Path, 78249, San Antonio, USA
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
3,2
Medel
300 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great selection
Great selection, very helpful online chat agents. Highly recommended!
7 augusti 2017
Omdöme utan inbjudan
The rug swatch came even earlier than …
The rug swatch came even earlier than promised and I immediately purchased the rug in an 8 x 10 size. Very happy with the process and quality of the rug.
4 augusti 2017
Omdöme utan inbjudan
AWESOME AREA RUGS!
I've ordered and received area rugs from RugStudio and never have I been disappointed upon arrival. RugStudio has a huge line of various types of rugs to choose from. I am currently in the process of ordering a 3rd area rug...and, will return again when the time comes to purchase another one.
3 augusti 2017
Omdöme utan inbjudan
I like to buy my rugs from Rug Studio …
I like to buy my rugs from Rug Studio as they are fairly priced and always nice. My favorite are the company c rugs.
2 augusti 2017
Omdöme utan inbjudan
Amazing customer service
Brittany was an amazing service specialist! My call was answered quickly by her and not an automated system. She answered all my questions and helped me save on the beautiful rug I purchased! Thank you!!!
2 augusti 2017
Omdöme utan inbjudan
I just bought a small rug at a nearby …
I just bought a small rug at a nearby store for more money than the Rug Studio price, plus, had to pay tax. Got a price from that store on a larger rug, knew the price with RugStudio, the store was over a hundred more, so will be purchasing through RugStudio today. Also, the shipping appears to be quick, which I need.
2 augusti 2017
Omdöme utan inbjudan
This is the best rug website I have …
This is the best rug website I have found. Good variety, info, and search filters. Have been looking at rugs for months now and this is the site I keep coming back to and am now buying from.
1 augusti 2017
Omdöme utan inbjudan
Easy and Fast
Was very easy to find the rug I was looking for. Had great information to allow me to verify the rug matched and price was good. Also had a handy chat feature to make sure everything was good.
1 augusti 2017
Omdöme utan inbjudan
I think that they are awesome and very …
I think that they are awesome and very helpful.
1 augusti 2017
Omdöme utan inbjudan
good selection!
31 juli 2017
Omdöme utan inbjudan
great help with YVONNE!
31 juli 2017
Omdöme utan inbjudan
Nice website
Nice website. Have an excellent selection of rugs to consider.
28 juli 2017
Omdöme utan inbjudan
RugStudio has a wide selection of rugs …
RugStudio has a wide selection of rugs at competitive prices and an excellent return policy.
28 juli 2017
Omdöme utan inbjudan
Great Customer Service, Adorable Rug!
My experience with RugStudio has been excellent. I was assisted in ordering a Dash & Albert rug for my daughter's bedroom and it was super easy and customer service was very responsive with my questions.
28 juli 2017
Omdöme utan inbjudan
Rug Studio does in fact have the lowest Prices.
Rug Studio does in fact have the lowest prices..I compared other sites that claim that they have the lowest prices, but when I do the comparison, Rug Studio always comes out as the lowest price for the same rug.
28 juli 2017
Omdöme utan inbjudan
Rug Studio has easy ordering
Rug Studio was helpful and good customer relations. They have a good selection of size and patterns. Ordering is user-friendly and there's an option of "chat" which I did use.
27 juli 2017
Omdöme utan inbjudan
Best source of rugs
Excellent source for rugs - easy to use web site - great service!
27 juli 2017
Omdöme utan inbjudan
was told about rug studio by a …
was told about rug studio by a neighbor. they have the best prices with the largest selection of merchandise. the info provided with the rugs is also very helpful. did an online chat to get further information and their customer service is quick and very helpful. definitely recommend shopping with rug studio.
26 juli 2017
Omdöme utan inbjudan
I love the way you can choose the …
I love the way you can choose the number of colors you want in your rug AND also the color you want to dominate over the others. This saves so much time, especially because there are so many rugs to choose from. It's nice to go to one website and get so many new ideas!
21 juli 2017
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.