I had a problem with the delivery; FedEx delivered to the wrong address! I called RugStudio; not ONLY did a person pick up the phone, but she was able to pull up my order and said that they would shi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Se mer
I bought a Karastan smartstrand euphoria rug because I thought it would be durable. However strands of fiber are coming out. And I dont mean fuzz I mean whole strands. I can pull continuous rows... Se mer
Företaget har svarat
I love this company! They have the best selection and provide a great way to narrow down the options by color, style, etc. And, once that's done and my choices are fairly well narrowed, but I still... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Kontaktuppgifter
12719 Cimarron Path, 78249, San Antonio, USA
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All around good company
Great service, chat system works well and rugs are good quality.
Would love to be able to see the rugs …
Would love to be able to see the rugs in a room setting - love the choices!
I have ordered from RugStudio many …
I have ordered from RugStudio many times. The product is always as advertised and the shipping time is extremely efficient.
Was disappointed when I could not …
Was disappointed when I could not receive the 20% off that I thought I could. I ordered this time, but last time I went through J C PENNY and they placed a somewhat larger order on items for us.
Karla was quite nice to deal with and we are appreciative.
MR W
So far so good
RugStudio was great responding very …
RugStudio was great responding very quickly to an inquiry I had regarding the direction of a rug pattern. Their customer service is very helpful and professional.
My experience was very enjoyable and …
My experience was very enjoyable and everyone that helped me was very informative and very helpful with what ever questions I had.
Cheapest prices on the internet
Cheapest prices on the internet. I checked everywhere and they are the cheapest.
I am ordering for the third time in the …
I am ordering for the third time in the past month. The two rugs I've received have been quality and they look beautiful. Customer Service has been good, too.
Carries hard to find sizes
I have used Rug Studio for my last 2 …
I have used Rug Studio for my last 2 large area rugs. They have the best selection at the best price. Great customer service!
Very good customer service!
We have spent hours enjoying your site …
We have spent hours enjoying your site and appreciate the quality brand rugs available at reasonable prices.
I have nothing but wonderful things to …
I have nothing but wonderful things to say about Rug Studio and their products. The customer service is amazing and the rugs prices are extremely competitive. I'm so glad I found this site!
Satisfied customer multiple times!
I have never been disappointed with any of my purchases from Rug Studio!
I particularly love the Trans-Ocean collection for my beach home.
This site is wonderful
This site is wonderful. It has a lot of options to narrow down the size, shape, style, color and other preferences that you may have so that you don't have to look at so many other rugs that you aren't interested in purchasing. It's got so many beautiful rugs so it's taken me a while to choose. I can't wait to receive my rugs!
very helpful chatting with the customer …
very helpful chatting with the customer service
Site is easy to navigate
Site is easy to navigate. Online chat team very responsive. Prices are competitive.
Great selection of rugs for very …
Great selection of rugs for very reasonable prices!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








