I would like to retract my not very good review for Rugs.com. They have made the situation right and I appreciate the customer service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering my rug pad online is quick and easy. It’s great to have my info from my previous rug purchase on file. Rugs.com staff are knowledgeable, patient and polite in addition rugs that are simply wo... Se mer
This is the 2nd rug I've purchased from this company. The first is a dream. It's still perfect after 6 months use. There was no odor, no uncurling issues, just beauty and a wonderful soft feel under m... Se mer
This is an easy to use website. I was so happy with my previous purchase, I came back for one more item. I had a delivery request - and the chat feature referred me to a "real" human who was able... Se mer
Företagsinformation
Skrivet av företaget
Rugs.com is the best place to find your next area rug. We have thousands of rugs in stock. From mid-century modern and contemporary rugs to one-of-a-kind traditional hand-knotted rugs, we’ll have something to fit any style of decor. For more than 35 years, our team has worked in the rug and floor covering industry. Our expertise and deep connections to global manufacturers and distributors let us bring you the highest quality rugs at the lowest possible prices. We offer free shipping every day and 30-day free returns, there’s no harm in trying something new! Browse our online collection to find the rug your home has been missing!
Kontaktuppgifter
1-800-818-4097, 29715, Fort Mill, USA
- 1-800-818-4097
- info@rugs.com
- rugs.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Company
I have used Rugs.Com many times. I have never had a problem. The rugs are always delivered on time and in excellent condition. They have a large selection across many types of rugs. The quality of the rugs I've bought are better than one would expect for the consistently low prices. Someday I'm going to find the just right vintage wool rug and won't hesitate a moment to buy it sight unseen from this company. In the meantime I'm having a wonderful time changing rugs on a whim. The friends I pass them on to are happy also.
I love Rugs.com
I love Rugs.com! I’ve ordered several rugs from this company, and each one has helped make my home look more elegant and welcoming. The quality is great, the selection is excellent, and the delivery is always on time. I’ve never had any issues with my orders.
One thing I especially appreciate is their store credit rewards program. It’s a nice bonus that helps save money on future purchases.
I highly recommend Rugs.com to anyone looking for beautiful rugs, reliable service, and great customer perks.
The website is very deceitful
The website is very deceitful. On the product page it says free 2-day shipping. When you add the rug to the cart, 2-day shipping becomes $79.99.
I was told by a manager that what that means is it will leave their warehouse within 2 days….for free. I explained to him that what he is referring to is order processing, not shipping. He understood but said he could not do anything about it.
Description is clear the price is…
Description is clear the price is great v
Excellent searching viewing prices &…
Excellent searching viewing prices & ordering website system.
Photos were beautiful. Expecting a beautiful rug for many years enjoyment.
Easy to process!
Easy to process!! Looked at a lot of rugs companies to order from and i felt like you were a legit company and would stand by your product
Quick and easy checkout
Easy to navigate online
Easy to navigate online. Many colors, styles, and sizes. Looking for this many options at brick and mortar store would take forever.
Excellant Customer Service
I ordered a rug and there were some defects in the product. Rug.com was responsive and offered us store credit. We look forward to our replacement.
Customer service and the website are user friendly, and the prices are very competitive.
Your selection is great
Your selection is great! Much nicer than one of your competitors. I also like that you have more genuine rugs as opposed to washable, thin rugs.
Easy to view and order product
Easy to view and order product. I will let you know when delivered about product.
Thank you
Easy to use
Easy to use. Wide Selection.
Happy with a prior purchase (delivery, communications and actual area rug.
Easy shopping on Ruggables !
Easy shopping on Ruggables !! So many choices and ease of checkout!
Great website
Great website! Love seeing it in my room. Price is good. Love the free shipping and returns!
Locating the perfect rug and making the…
Locating the perfect rug and making the purchase was simple. Waiting on my rugs arrival to see the quality. I will come back and make and update.
Excellent rug and excellent service
Excellent rug and excellent service! The rug looks exactly as described, feels soft and well-made, and fits perfectly in my space. I was especially impressed with the delivery—it arrived within 24 hours of ordering. Fast shipping, great quality, and a beautiful addition to my home. Highly recommended!
I really love my new rug!
I really love my new rug. It’s the perfect final piece in my new bedroom and it compliments the look of the room really nicely. It feels good to walk across, the pile is comforting. I’m very happy with the price, the speed of delivery and the order process. My son is shopping rugs and will definitely buy from rugs.com.
Shopping can be time consuming & aggravating
After reviewing an item, to go back to where I left off, frequently returned to first page of items, not just previous page. Do not need to see every product in every color, I can click on item then change color to see other.
Very easy to maneuver in the online…
Very easy to maneuver in the online shopping and the ordering was very simple and quick.
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