Rugs.com Omdömen 

6 017
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I would like to retract my not very good review for Rugs.com. They have made the situation right and I appreciate the customer service.

Betygsatt 5 av 5 stjärnor

Ordering my rug pad online is quick and easy. It’s great to have my info from my previous rug purchase on file. Rugs.com staff are knowledgeable, patient and polite in addition rugs that are simply wo... Se mer

Betygsatt 5 av 5 stjärnor

This is the 2nd rug I've purchased from this company. The first is a dream. It's still perfect after 6 months use. There was no odor, no uncurling issues, just beauty and a wonderful soft feel under m... Se mer

Betygsatt 5 av 5 stjärnor

This is an easy to use website. I was so happy with my previous purchase, I came back for one more item. I had a delivery request - and the chat feature referred me to a "real" human who was able... Se mer

Företagsinformation

  1. Heminredningsaffär

Skrivet av företaget

Rugs.com is the best place to find your next area rug. We have thousands of rugs in stock. From mid-century modern and contemporary rugs to one-of-a-kind traditional hand-knotted rugs, we’ll have something to fit any style of decor. For more than 35 years, our team has worked in the rug and floor covering industry. Our expertise and deep connections to global manufacturers and distributors let us bring you the highest quality rugs at the lowest possible prices. We offer free shipping every day and 30-day free returns, there’s no harm in trying something new! Browse our online collection to find the rug your home has been missing!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(6 017)

447 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Dishonest

On their FAQ, Rugs.com lists that they deliver to APO addresses and proudly support the military, but when I ordered a rug to my APO address, I then received messages saying it was "invalid" and they do not deliver to APO right now. I never would have put in an order in the first place if the FAQ hadn't told me they deliver to APO. Their FAQ is dishonest and deceitful.

21 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Website was easy to navigate

Website was easy to navigate. Lots of rugs, easy to filter and sort. Information about products very clear. Checkout quick and easy. Happy I caught a great sale!

26 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Navigation of the website was easy

Navigation of the website was easy! Loved the choice of rugs I made and the sale pricing was outstanding! I’ve ordered from this company before and was very happy with the rug!



26 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rugs.com has Great prices and high-quality products

Rugs.com has incredible high-quality products, fast free shipping, and ridiculously quick delivery. I had previously paid around $1k for a few large rugs from Wayfair, that looked good at first, but deteriorated rapidly without have traffic or use. The wayfair rugs were garbage within a few months. I decided to replace them with rugs from this company, and I wish I had shopped with them to begin with. The selection is incredible, the prices are so fair, and I am extremely pleased with the quality of the rugs. I highly recommend this company. I will be a return customer in the near future. I plan to replace all the rugs in my home now, with rugs from this business. The website was also very easy to navigate. All around satisfactory experience.

25 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stay away from Rugs.com

Update on 5-23: After I posted this review, I called Rugs.com and they processed a full refund, minus the discount they had already given me.

I purchased from Rugs.com in 2024 and had no issues. In April 2026, I purchased two small area rugs for my patio. Almost a month later, I have no rugs and order tracking keeps showing "no delivery attempt" from a location less than 40 miles from me. I've called Rugs.com and the carrier numerous times and they both tell me they are investigating it. I wanted these rugs for an event I was having so had to purchase from another source to have rugs in time. Rugs.com won't issue a refund but gave me a piddly 10% off. I told them I wanted a full refund for items I'm apparently never going to receive but they keep stalling on giving a full refund. At this point, I'm going to contact my bank as soon as they open today and do a chargeback. I would have recommended Rugs.com a year ago but will not recommend them ever again.

30 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Product is Excellent; Tracking Difficult but Customer Service Great

Product looks and feels fantastic - smells a little funky but doesn’t really bother after being in the room for a couple minutes - sort of new car (or carpet?) smell. Delivery timeline was fine and it got to me 9 days after I ordered, on the 6th business day. I had no way of tracking the order until the day of delivery and no one could tell me anything but it got to me all the same on time. The status just said “label created” but I would trust customer service as they were right for the most part. People who helped me were nice and attentive and I was able to get through after some wait. Again, product is exactly as described and I am loving it.

16 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Defect Rug Ruturned by I still have to be out shipping...

I ordered a rug and rug pad for our new home. Got the rug and was super excited to open it and get it in the office. Upon opening it I noted the rug was defective with ink all over the top. I processed a return for both items. They are saying I still have to pay shipping and handling of the rug. This rug was not a return due to me not liking it once received or not working in my space/decor.. This was a DEFECTIVE rug!!

22 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

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