I would like to retract my not very good review for Rugs.com. They have made the situation right and I appreciate the customer service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering my rug pad online is quick and easy. It’s great to have my info from my previous rug purchase on file. Rugs.com staff are knowledgeable, patient and polite in addition rugs that are simply wo... Se mer
This is the 2nd rug I've purchased from this company. The first is a dream. It's still perfect after 6 months use. There was no odor, no uncurling issues, just beauty and a wonderful soft feel under m... Se mer
This is an easy to use website. I was so happy with my previous purchase, I came back for one more item. I had a delivery request - and the chat feature referred me to a "real" human who was able... Se mer
Företagsinformation
Skrivet av företaget
Rugs.com is the best place to find your next area rug. We have thousands of rugs in stock. From mid-century modern and contemporary rugs to one-of-a-kind traditional hand-knotted rugs, we’ll have something to fit any style of decor. For more than 35 years, our team has worked in the rug and floor covering industry. Our expertise and deep connections to global manufacturers and distributors let us bring you the highest quality rugs at the lowest possible prices. We offer free shipping every day and 30-day free returns, there’s no harm in trying something new! Browse our online collection to find the rug your home has been missing!
Kontaktuppgifter
1-800-818-4097, 29715, Fort Mill, USA
- 1-800-818-4097
- info@rugs.com
- rugs.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order on rugs.com
Easy to order on rugs.com. I have ordered from rugs.com before. Great prices and did I mention free shipping. Can't wait to receive my new rug for my kitchen.
I have loved the Nain design for…
I have loved the Nain design for awhile. I just decided to finally purchase! It’s a little more than I would have liked to pay, but kept coming back to this. I hope I’m in love with it when I receive 🥰❤️
Easy to navigate website
Easy to navigate website, gobs of choices, being able to pay without a middleman and reasonable prices (especially sale prices!).
Great selection
Great selection, lots of sizes, and easy to order. Looks like it will come very fast too!
I purchased 2 rugs on a 2 free day…
I purchased 2 rugs on a 2 free day shipping promotion. The site indicated a Saturday delivery, at purchase. I had not received the rugs and I checked my account and it was marked as delivered. I contacted customer service and was told that the 2 day delivery just means they would ship it out in 2 days and the delivery window is 7 days out (despite the estimated delivery date). The agent told me they were sorry that I was confused-gaslighting. Then he told me they made an error on the delivery and they would fix the indicator.
Have bought several rugs from this…
Have bought several rugs from this company - loved them all! Need new rugs now and went to this vendor first. Never have been disappointed. Thank you!
Easy ordering
Easy ordering. Great selection. Like to pay with affirm
Speedy shipping and ease of ordering
Speedy shipping and ease of ordering
A very attractive and easy site to…
A very attractive and easy site to quickly manipulate with no problem issues. Beautiful, easy and fast. What could be better? Can't wait to receive our rug.
Many thanks for an easy and beautiful experience.
I had a $20 credit for writing a review…
I had a $20 credit for writing a review in January. It would not allow me to use it and didn’t show up in my account. I still have the email stating that I have a $20 credit. Feels like a bait and switch kind of thing which is too bad
Lots of good selections
Lots of good selections. Good prices. Many different sizes.
Found exactly what we were looking for.
Found exactly what we were looking for.
Great items
Multiple choices easy to select
Easy to place my order, good price
Very happy with the website
Advertising in social media worked
Advertising in social media worked, accessible sites, great variety.
This purchase is my third
This purchase is my third. Each time I am Amazed at the beauty of their rugs. They have changed the look of my house...adding magnificent color and warmth to each room. Their pricing is always fair, shipping is free as well as returns! Give 'em a try. You won't be disappointed!
Ultra Vintage? Ultra sub standard!
The rug they sent me had more than 20 blemishes. Many areas without any wool sewed into the backing at all. I wrote to them. I sent them pictures and I never heard back. I expected that they would credit me for the garbage they sent me.
Great deal on a very nice rug!
Frequently lost in the mail
I’ve ordered a few rugs from rugs.com. This is the second time that my rug has gotten “lost in the mail.” The problem is rugs.com. does nothing about it. The rug just stays lost in limbo with no update or status. It just doesn’t show up. I have to call several times to get customer service to “investigate.” Then two months later I receive my product with no discount or money back. It’s just not worth it. Order a discount rug somewhere else.
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