They simply refuse to pay,asked for pictures, selfies, everything was provided, then they asked for Skrill card screenshot, well Skrill doesn't allow screenshots of virtual card, I even sent them proo... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great game selection and customer service was fast.. i have my first redemption pending. Depending on how that goes will determine my final grade (5 stars if in 24 hours). Il keep you guys posted... Se mer
Företaget har svarat
Downloaded from a friends referral and made deposit . Loved the variety of different games . Waiting on my redemption to come through submitted today had to do a verification process . Will come back... Se mer
Företaget har svarat
Ruby hips is a good one. Five stars for easy signup, verification, purchase and ultimately redemption. I play many platforms of this ilk and I can’t remember one of them being so easy to navigate an... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The throne is set. The crown is waiting. RubyChips has arrived — and the social casino world will never be the same. This is not a platform. This is a kingdom. RubyChips is the most anticipated luxury social casino launch of the year, built exclusively for players who refuse to settle for ordinary. Every game, every moment, every interaction has been crafted with one goal in mind — to make you feel like the royalty you are. While others are still playing on outdated, forgettable platforms — a new elite is already inside RubyChips, claiming their place at the table, collecting their rewards and living the experience everyone else is going to be talking about. The gates don't stay open forever. Our founding players are getting in first, experiencing the finest games, the most lavish rewards, and an atmosphere so rich it makes every other social casino look like a peasant's game. Diamonds. Rubies. Gold. This is what winning looks like at RubyChips — where every spin carries the weight of a crown and every session feels like a royal ceremony. The kingdom is filling up fast. Will you claim your throne — or will you watch someone else wear the crown? RubyChips. Play like royalty. Live like a legend 👑💎
Kontaktuppgifter
3,9
Bra
84 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They simply refuse to pay,asked for…
They simply refuse to pay,asked for pictures, selfies, everything was provided, then they asked for Skrill card screenshot, well Skrill doesn't allow screenshots of virtual card, I even sent them proof of that, took a picture with my second phone, still they do not pay. Stay away from them. They will find million reasons to not pay, also complaint will be written to state attorney general office, enjoy being banned in South Carolina.
31 juli 2026
Omdöme utan inbjudan
The support system is great.i had an…
The support system is great.i had an issue and they where supper helpful since the first message I sent. Awesome game over all super recommend
31 juli 2026
I love Rubychips and to register for…
I love Rubychips and to register for this Website, it's simple.The navigation is as simple as well. Tons of games to choose from, and if you're lucky, that process is fast and easy as well!!!! Hini hint, 😆 🤣
29 juli 2026
Great games
Great games, good odds, good giveaways, great customer service. Highly recommend!
30 juli 2026
Svar från Rubychips
We're sorry to hear this, Anisa. We’d love to understand more about what went wrong with your redemption so we can fix it for the future. Please contact our support team so we can assist you! ⚡
Scammers
Scammers! Put $10 in, "won" $120 then attempted to redeem or at least start my verification.......... "$485 MINIMUM REDEMPTION"........ WHAT A JOKE
29 juli 2026
Omdöme utan inbjudan
Svar från Rubychips
Hey there, Royal! 👑
We're sorry to hear about your frustration - however we need to address this directly as the information provided is simply not accurate. 💎
Our minimum redemption amount is $100 and we have absolutely never applied a $485 minimum requirement. This does not reflect our process in any way and we want to investigate what happened immediately.
Please reach out to us at support@rubychips.com with your account details and our team will look into this as a priority and get it resolved for you right away! 👑
Play Bold. Win Free.
The RubyChips Team
Great games ,huge selection of games…
Great games ,huge selection of games ,fast redemptions. I really enjoy Rubychips.i would definitely recommend it to everyone. Thank you Wendell Troxtell
29 juli 2026
Svar från Rubychips
Thank you for the great review! 👑 We're thrilled you're enjoying our platform. Best of luck at the tables! 🛡️
Downloaded from a friends referral and…
Downloaded from a friends referral and made deposit . Loved the variety of different games . Waiting on my redemption to come through submitted today had to do a verification process . Will come back and update when or if redemption hits .
29 juli 2026
Omdöme utan inbjudan
Svar från Rubychips
Thanks for joining us, Jessica! 🛡️ We hope your redemption arrives super fast and leaves you 100% satisfied. Excited to see your update! 👑
Great games and great redemption…
Great games and great redemption turnaround. I like this platform.
29 juli 2026
Svar från Rubychips
Thank you for sharing your experience, James! 👑 We’d love to know what we could do to make your experience a full 5 stars next time.
In the meantime we wish you the best of luck! ⚔️
Great new platform
Great new platform. I really enjoy it and look forward to playing again Thanks guys..
29 juli 2026
Svar från Rubychips
Thanks for the awesome feedback! We're glad you're having fun. Best of luck on your next visit! 🏰
I'm not a fan of everything you have to…
I'm not a fan of everything you have to do to verify, BUT after that. Payout after about 48 hrs. I've seen worse! Also definitely seen much better.
29 juli 2026
Svar från Rubychips
Hey there, Royal! 👑
Thank you for the honest feedback and for sticking with us through the verification process - we truly appreciate your patience! 💎
We want to reassure you that the verification process is a one time requirement - now that it's complete all your future redemptions will be significantly faster and much smoother! 👑
We hope that earns us a few more stars next time around - we're always working to make the experience better for every Royal! ✨
Play Bold. Win Free.
The RubyChips Team
Good selection of games had a good deal…
Good selection of games had a good deal or welcome deal and super fast I mean faster than I anticipated redemption. Awesome!!
29 juli 2026
Svar från Rubychips
Thanks for the awesome feedback, Jonathan! 🛡️ Fast payouts and great games are what we strive for. Hope to see you back soon! 👑
Deliberately complicated verification and non existent customer service
Update to their response: I emailed customer support July 21. It is now July 28 and I still have not received a response.
They must have my account confused with someone else or there blatantly lying………….
Doesn’t pay out and ZERO customer service. They will email you to tell you they aren’t paying you and then stop communicating.
I fully verified my profile using the standard methods. Attempted to cash out and received an email requiring extensive “selfie” style pictures. Holding different cards in a variety of poses and covering certain numbers while holding the cards next to your face.
I only have 2 hands and I don’t have an assistant who can help me choreograph these complicated poses.
There is legitimate verification process which I’m sure most of us are familiar with……and then there’s scam verification done to hinder legitimate redemptions.
I emailed customer support over a week ago and they just never responded. Why would they?? They have my money and it’s not in their interest to facilitate my legitimate redemption lol.
This is very similar “ feel to cashoomo if your familiar with that disaster of a site.
Do not deposit here you will not get paid
28 juli 2026
Omdöme utan inbjudan
Svar från Rubychips
We’re really sorry to hear about your experience. Additional identity checks are sometimes required purely for player and payment security, but we complete understand your frustration with the photo requirement .
We’ve sent a formal request via Trustpilot to get your account details so we can investigate what happened with your support emails immediately. Please reply there so our team can help sort this out. 🛡️
first redemption pending
Great game selection and customer service was fast.. i have my first redemption pending. Depending on how that goes will determine my final grade (5 stars if in 24 hours). Il keep you guys posted if this casino is legit or not.
Got my $425 redemption paid out in 6 hours.
Casino is legit
27 juli 2026
Omdöme utan inbjudan
Svar från Rubychips
Thank you so much for the 5 stars, Sean! 🏰 Fast redemptions are what we strive for. Hope to see you back at RubyChips soon! ⚔️
Just started playing a won from the get…
Just started playing a won from the get go. Verification was quick & easy. Decent selection of games. I dont have a bad thing to say about this website I recommend!
28 juli 2026
Omdöme utan inbjudan
Svar från Rubychips
Thank you so much for the recommendation, Joshua! 👑 We're thrilled you had a smooth verification and quick win! What could we do to make your experience a full 5 stars next time?
Zero complaints
Zero complaints, bought a package,played a few games hiton one of them, cashed out and already in my account.
28 juli 2026
Svar från Rubychips
Hey there, Royal! 👑
5 stars?! You just made the whole kingdom shine! 💎 Thank you so much - knowing our Royals are happy is everything to us. The crown is yours! ✨
Play Bold. Win Free.
The RubyChips Team
Waste of time and money
Waste of time and money. RETURN TO player is horrible Beware!
27 juli 2026
Omdöme utan inbjudan
Svar från Rubychips
Hey there, Royal! 👑
We're sorry to hear your session didn't go the way you hoped! 💎
We do want to share that we have a growing kingdom of Royals who have had some incredible winning moments with us - our lucky winners are proof that the palace delivers! All games use certified RNG technology ensuring every spin is completely fair and random - variance is simply a natural part of how fair play works and cold sessions do happen to everyone.
We'd love to turn your experience around - don't hesitate to reach out at support@rubychips.com and our team will be happy to help! 👑
Play Bold. Win Free.
The RubyChips Team
Love how fast customer support responds…
Love how fast customer support responds & they try to give you free sc if you lose.
23 juli 2026
Svar från Rubychips
Hey there, Royal! 👑
Thank you so much for the 4 stars and the kind words - that truly means the world to us! 💎 We're thrilled you're loving the support experience and the little extras along the way - our team works hard to make every Royal feel valued! 👑
We'd love to earn that 5th star from you - if there's anything we can do to make your experience even better don't hesitate to reach out at support@rubychips.com! ✨
Play Bold. Win Free.
The RubyChips Team
Svar från Rubychips
Hey there, Royal! 👑
Thank you so much for the 4 stars and the amazing words - welcome to the kingdom! 💎 We're absolutely thrilled you're loving the experience so far and that the redemptions have been smooth and easy - that's exactly what every Royal deserves! 👑
We hope to earn that 5th star from you very soon - the best is still to come! If you ever need anything at all don't hesitate to reach out at support@rubychips.com! ✨
Play Bold. Win Free.
The RubyChips Team
I won the first time I played & the…
I won the first time I played & the cashout was the fastest and simple I’ve ever dealt with with the only casino. I love this place.
26 juli 2026
Svar från Rubychips
Hey there, Royal! ✨
5 stars - the kingdom rejoices! 👑 Thank you so much for your kind words. Reviews like yours inspire us to keep raising the standard and delivering nothing but the finest experience! 💎
Play Bold. Win Free.
The RubyChips Team
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