Currently been waiting for a plumber for 24hrs, I was told the "case" had been accepted at 15:15 yesterday by the 4th person I spoke to ( that's another story).I was advised if I hadn't heard anyt... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Signing up with Row.co.uk was surprisingly easy. The process was straightforward: I had an initial question, I called up and spoke to Roseanne who assured me with comfort, authenticity and consistency... Se mer
Företaget har svarat
Had trouble adding an appliance on the web portal. Spoke to Rosanna who was most help full. Although there were a few hiccups she worked her way through the procedure and kept me informed of every... Se mer
Företaget har svarat
I have insured my phones with row for over 7 years, fortunately never needed to claim . However when I purchased a iPhone recently and wanted to swap my policy over I found it a bit disappointing a... Se mer
Företagsinformation
Informationen kommer från olika externa källor
As one of the most competitively priced insurance providers in the UK, Row.co.uk secures the best value deal for you by diving a little deeper than our competitors into the cover provided. We go absolutely quackers for great customer service - it is at the heart of anything we do! From providing comprehensive coverage at a great price, to our easy to use site and friendly advisors, we stand out from the crowd. Find out why our customers love us by getting a quote on a Gadget, Mobile Phone, TV, Appliance, Home Emergency or Boiler cover policy.
Kontaktuppgifter
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Storbritannien
- 0203 411 9409
- customerservices@row.co.uk
- row.co.uk
4,0
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing for a few quotes
Amazing for a few quotes, really cheap, overall recommend.
5 december 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Really cheap for 3 quotes a month
Really cheap for 3 quotes a month. Amazing servic. love this website.
5 december 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Easy and straightforward to set up
Easy and straightforward to set up, will definitely recommend to my friends
30 november 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback! I'm glad you found taking out insurance with us so easy! Please feel free to give us a call if you have any questions at all.
Kind regards,
Row Customer service team
Very quick and easy to set up.And…
Very quick and easy to set up.And always send thank you email for beening with them
16 november 2024
Svar från Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Seems easy to sign up and get a quote
Seems easy to sign up and get a quote, picked this company over any other as 24hour replacement if stolen ,
Hope if I damage it it gets sorted fast
Fingers crossed never need to make a claim
20 november 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Prompt and helpful service
Ollie was super helpful and answered all my questions, sorting out my policy within 15 minutes. I’ve been with Row for over three years now and have no intention of moving anywhere else.
11 november 2024
Omdöme utan inbjudan
Good all-round service
Took details and promised to call back, and did as arranged. Friendly and helpful, and sorted the matter efficiently.
11 november 2024
Omdöme utan inbjudan
Great price
Great price, far more competitive than the firm i was using. Good communication and follow up.
2 november 2024
Svar från Row.co.uk
Good Afternoon,
Thank you for the lovely feedback, we are always happy to help!
Kind regards,
Hanna
Had trouble adding an appliance on the site portal
Had trouble adding an appliance on the web portal.
Spoke to Rosanna who was most help full.
Although there were a few hiccups she worked her way through the procedure and kept me informed of every step.
It was a pleasure to speak to Rosanna and have every thing explained, excellent customer service.
31 oktober 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback for our agent Rosanna! Im glad she was able to assist you in adding more appliances onto your policy.
Please let us know if there is anything else we can help you with.
Kind regards,
Hanna
Quick, easy and for a good price
Just ensured two tablets for a fantastic price! Quick, easy and hassle free process! Cover looks great as well.
29 oktober 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
Very easy to join and a brilliant price…
Very easy to join and a brilliant price I can afford.
11 oktober 2024
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
I highly recommend this business.
He was helpful, patience and also customer friendly.
11 oktober 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
Best price I found have been paying…
Best price I found have been paying triple that amount for Same level of cover
7 oktober 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
Michael was very helpful and sorted…
Michael was very helpful and sorted out my little problem efficiently..thankyou
27 september 2024
Omdöme utan inbjudan
I given 4☆ for the ease of application…
I given 4☆ for the ease of application of getting white goods insurance. I am unable too compare the claim(s) for any goods that need replacing ect as i have only just gone with Rowe,but i do hope if i do need too claim off the insurance that it will be as easy as it was too get insurance & not like my last provider in which was a nightmare trying too claim.
12 september 2024
Svar från Row.co.uk
Good Afternoon,
Thank you for the great feedback! I'm glad you found taking out insurance with us so easy! Please feel free to give us a call if you have any questions at all.
Kind regards,
Hanna
rubbish
rubbish, started my claim 1 month after and when i need help the product wasnt available
16 september 2024
Svar från Row.co.uk
Good Afternoon,
I am sorry that you are unhappy with our policy exclusions for ROW. I can confirm that your policy has been cancelled and will not be renewed.
Kind regards,
Hanna
Andy was friendly
Andy was friendly, helpful and polite. Thank you for helping me with my policy.
2 augusti 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you so much for your 5-star review, we truly appreciate the time you have taken to leave us your positive feedback. We're so pleased Andy was able to help and we'll be sure to pass on your lovely comments to him. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Laura
Allowed me to insure phone over 36…
Allowed me to insure phone over 36 months
1 augusti 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Afternoon,
Thank you so much for your 5-star review, we truly appreciate the time you have taken to leave us your positive feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Laura
I am reviewing various insurance…
I am reviewing various insurance policies that I have and confirming that in this case the Big Warranties policy will be renewed automatically. Louie has confirmed it.
4 juli 2024
Omdöme utan inbjudan
Svar från Row.co.uk
Good Morning,
Thank you so much for your 5-star review, we truly appreciate the time you have taken to leave us your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Laura
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.