It was nice to be part of the study. The process of setting the interviews was confusing though, because it seemed that the people in the process didn't comunicated with each other. Other than that, e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Communication was excellent and relevant. Everyone I spoke with was polite and respectful and I felt valued and that my opinion mattered. As others have mentioned, they could improve on their payme... Se mer
I just recently spent nearly 35 minutes filling out a survey for Ronin to get to one of the last questions and they told me it wasn't applicable for me. Very untrustworthy interaction and I felt used... Se mer
Participar das pesquisas da Ronin foi uma experiência muito positiva. O processo é fácil e bem organizado, com questionários claros e objetivos. Além disso, a abordagem demonstra um entendimento profu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.
Kontaktuppgifter
Harling House, 47-51 Great Suffolk St,, SE1 0BS, London, Storbritannien
- 02070911400
- info@ronin.com
- ronin.com
3,3
Medel
263 omdömen
Har besvarat 48 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Another survey company that doesn't pay
Another survey company that will have you take your time to answer questions that THEY WILL USE for market research and does not pay out as promised. This should be illegal, probably is but they manage to get away with it.
17 november 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Lou,
Thank you for sharing your concerns. We take feedback seriously and are committed to addressing any issues our participants may experience. To help us resolve this matter and better understand your situation, please reach out to us at panel@ronin.com so that our team can assist with this.
We appreciate your patience and look forward to hearing from you.
Best regards,
RONIN team
Completed a survey and received a…
Completed a survey and received a payment! Brilliant
13 november 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Michael,
Thank you for your positive review, we are glad to hear you enjoyed working with us and received your incentive promptly.
Best regards,
RONIN team
Ronin has help me to be more cognitive…
Ronin has help me to be more cognitive and aware of the many different companies that can help with our office needs.
13 november 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Sav,
Thank you for your positive review.
Best regards,
RONIN team
Serious company and very good service.
6 november 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Pascal,
Thank you for your great feedback! We’re glad to hear that you had a positive experience working with us and look forward to working with you again.
Best regards,
RONIN team
Everything worked as promised
Everything worked as promised - I did a ~20min survey and received the Amazon gift card.
4 november 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Michael,
Thank you for your feedback! We're glad to hear that you had a positive experience completing the survey and received your Amazon gift card reward. We look forward to having you participate in future studies.
Best regards,
RONIN team
20min for gift
After taking 20min or so to fill out a survey, I️ received a gift card. Though, it did take a significant amount of time for the payment to come through. I️ actually forgot that I️ did the survey until I️ saw the email with gift code. Pleasant surprise!
27 juli 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Nathaniel,
Thank you for your review! We’re happy you were pleased with your incentive after completing the survey.
We appreciate your patience regarding the payment timing. Please note that, as advertised when you were invited to participate, our payment processing can take up to 4-8 weeks after the project closes. This timeframe allows us to conduct thorough quality checks to ensure the integrity of the data collected.
We look forward to your participation in future studies!
Best regards,
Kerri
They promised to credit me after taking…
They promised to credit me after taking another survey and went MIA after I completed it. Totally unprofessional!!
I was offered another review by RONIN and for second time in a row, they disappeared after I finished the survey!!! Unbelievable…
28 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Wei,
Thank you for taking the time to contact us, we contacted our incentives team and they have emailed you informing you that the study has not closed yet and they will start to process the incentive payments after the study is fully finished on our side. Please, bear with us while we are finalising this project.
We will send you an email after we create your RONIN Studies account with your accredited reward. After receiving our email, you will be able to select your preferred payment method.
Best regards,
RONIN team
Easy and worth my time
Survey was easy to complete and was paid as promised and earlier than I expected.
24 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi,
Thank you for your great feedback! We’re glad to hear that you found the survey easy to complete and that your payment arrived earlier than expected.
Best regards,
RONIN team
Comprehensive Market Research Solutions
I was involved in this company’s research, and the project’s execution was done in the best possible way. The payment they made was appropriate for the time I invested.
24 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Mo,
Thank you for your review! We’re glad to hear you enjoyed your participation in the project and that you felt the payment matched your investment of time.
Best regards,
RONIN team
Smooth Payment Experience Despite Minor Account Issue
I completed a survey and received my payment promptly into my PayPal account. Although I encountered some issues with my account at one point, they were quickly resolved, and the payment went through smoothly.
22 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Ross,
Thank you for your review! We’re glad to hear that you had a smooth payment experience after completing our survey. We understand that account issues can be frustrating, but we’re happy our team was able to resolve them quickly for you.
Best regards,
RONIN team
Pesquisa rápida e pagamento conforme…
Pesquisa rápida e pagamento conforme explicado.
14 augusti 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Ygor,
Thank you for your feedback! We’re glad to hear that you found the payment process quick and easy.
Best regards,
RONIN team
Great.
I surveyed for quite a while. Then, I got paid today. They didn't forget it. Thanks for valuing my time.
21 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Gloria,
Thank you for your great feedback! We're glad to hear that you received your payment promptly and felt valued for your time.
Your participation is important to us, and we appreciate your commitment to our surveys.
We look forward to working with you on future studies!
Best regards,
RONIN team
Market Research
Spent 20 minutes or so to complete an in depth questionnaire for professional input. The introductory phone call to qualify me was polite and I was paid for the survey after completion. Which may took 4 weeks.
Happy to have had financial award for my professional opinion. This was not a scam.
20 september 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Victoria,
Thank you for your feedback! We're glad to hear that you had a positive experience with our in-depth questionnaire and had a smooth qualification process.
We appreciate your patience in waiting for your payment, this is in line with completed surveys typically taking 4-8 weeks to process. Your professional insights are valuable to us, and we look forward to working with you on future studies.
Best regards,
RONIN team
Real / Needs More Guidance
I did an initial survey and was paid for it in time. So, that part of it is real. Since then, I have completely forgotten what this site is for as I haven't been contacted on taking part in any other surveys or given instructions on how to use the site to find other available ones. I appreciate the initial contact and payment, but am lacking further guidance since then.
28 juli 2024
Omdöme utan inbjudan
Svar från RONIN
Hi David,
Thank you for your feedback. We're glad you had a positive initial experience with payment, but we apologise for the lack of follow-up communication.
We appreciate you bringing this to our attention. We'll ensure we work on improving our guidance for participants after their first survey, including clearer instructions on how to access future opportunities.
Best regards,
RONIN team
Positive experience
My experience with Ronin surveys has always been positive. These are more in depth surveys and sometimes about complex issues, so they take some thought to do well, but in the 9-10 times I have done these, payment always comes. As indicated in other comments, payment can take a couple of months for them to complete the whole project, but I've never had a problem with payments.
18 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Pierre,
Thank you for your positive feedback! We’re glad to hear that your experiences with RONIN surveys have been consistently rewarding.
We appreciate your recognition of the depth and complexity of our surveys, which are designed to gather valuable insights. While payment may take some time due to project completion timelines, we’re pleased to know you’ve never encountered issues with compensation.
We look forward to working with you on future studies!
Best regards,
RONIN team
Good survey experience
Ronin surveys make me feel like my opinion is valued. They deliver the reward incentives that they promise to survey takers.
3 september 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Nicholas,
Thank you for your positive feedback! We're delighted to hear that you feel valued during your surveys with us.
We are committed to ensuring that every participant's opinion matters and delivering on our reward incentives. Your satisfaction is important to us, and we appreciate your continued participation.
Best regards,
RONIN team
Bad Faith Researchers
Constantly harassed by multiple people at RONIN with 'pre survey' surveys that take 5 mins at least and get all your firmographic information. Somehow, despite fitting exactly the stated demographic, I never qualify.
Working with them, you'll likely get spammed constantly, often multiple times for the same engagement with zero intention of ever paying you.
16 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Leonardo,
Thank you for your feedback regarding your experience with us. We apologise for any frustration caused by our pre-survey process and outreach attempts. Our pre-surveys are essential for matching participants to appropriate studies, and while we strive for efficiency, the qualification criteria can be stringent. This may result in some participants not qualifying despite fitting the demographic.
We understand that receiving multiple invitations can be overwhelming, and we're actively working to improve our contact management. We value our participants and aim to ensure timely compensation for completed surveys. If you've experienced issues, please reach out to info@ronin.com.
Your feedback is crucial for us to enhance our processes. We appreciate your understanding and hope to provide a better experience in the future.
Best regards,
RONIN team
the interviewer was patient
the interviewer was patient, clear, and willing to repeat questions. The reward for my time was appreciated. The reward was easy to access and practical. The communications via emails were well set out and easy to understand.
15 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Elaine,
Thank you for taking the time to share your experience! We’re glad to hear that our interviewer made you feel comfortable and that you found the communication clear and accessible.
We look forward to working with you on future studies.
Best regards,
RONIN team
Great to deal with
Great to deal with
They are a genuine business and you do get rewarded for your time.
14 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Karen,
Thank you for your review! We’re glad to hear that you found us easy to deal with and that you appreciate our genuine approach. Your recognition of our commitment to rewarding your time means a lot to us.
We strive to create a positive experience for all our participants, and your feedback motivates us to keep improving.
Best regards,
RONIN team
Recommended and reliable
Recommended and reliable. I recently took part in a survey and was rightly rewarded for it. I will be available whenever you need me. Thanks.
14 oktober 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Victor,
Thank you so much for your positive feedback! We're glad to hear that you found the survey rewarding and that you feel we are reliable. Your willingness to participate in future surveys is greatly appreciated.
We look forward to working with you again!
Best regards,
RONIN team
Detta är Trustpilot
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