Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

It was nice to be part of the study. The process of setting the interviews was confusing though, because it seemed that the people in the process didn't comunicated with each other. Other than that, e... Se mer

Betygsatt 4 av 5 stjärnor

Communication was excellent and relevant. Everyone I spoke with was polite and respectful and I felt valued and that my opinion mattered. As others have mentioned, they could improve on their payme... Se mer

Betygsatt 1 av 5 stjärnor

I just recently spent nearly 35 minutes filling out a survey for Ronin to get to one of the last questions and they told me it wasn't applicable for me. Very untrustworthy interaction and I felt used... Se mer

Betygsatt 5 av 5 stjärnor

Participar das pesquisas da Ronin foi uma experiência muito positiva. O processo é fácil e bem organizado, com questionários claros e objetivos. Além disso, a abordagem demonstra um entendimento profu... Se mer

Företaget har svarat

Företagsinformation

  1. Marknadsundersökare

Skrivet av företaget

RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

263 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 48 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great communicators

Great communicators

11 oktober 2024
Omdöme utan inbjudan
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Svar från RONIN

Hi Paul,

Thank you so much for your positive feedback. We look forward to working with you on future studies.

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

RONIN was excellent to work with

RONIN was excellent to work with. I took the time to participate in their survey, and they followed through with the Amazon incentive. I would participate with them again anytime! :-)

4 oktober 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Richard,

Thank you for your feedback! We're glad to hear that you had an excellent experience working with RONIN and that you received the Amazon incentive after participating in our survey.

Your willingness to participate again means a lot to us, and we look forward to having you in future surveys!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Thank you for the 100 CAD.

Thank you for the 100 CAD.
I really appreciate 🙏... RONIN are true to their words.

4 oktober 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Michael,

Thank you for your feedback! We're glad to hear that you received your incentive as promised and appreciate your kind words about our commitment to delivering on our promises.

We look forward to your continued participation in future studies!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

The company was responsive to all…

The company was responsive to all communication and I was happy to have done the research with them. They also made the payment as promised after the research was concluded.

2 oktober 2024
Omdöme utan inbjudan
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Svar från RONIN

Hi Samu,

Thank you for your feedback! We're glad to hear that you found our communication responsive and that you enjoyed your experience with us.

We appreciate your participation and look forward to working with you again in the future!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

RONIN was true to their word

RONIN was true to their word. I took the time to participate in their survey, and they followed through with the Amazon incentive. I would participate with them again anytime!

9 september 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Amy,

Thank you for your feedback! We're glad to hear that you received your Amazon incentive after participating in our survey and we appreciate your willingness to participate again in the future.

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

I recently had the pleasure of working…

I recently had the pleasure of working with Ronin International for a media research project, and I couldn’t be more satisfied with the experience. From start to finish, the process was seamless and professional.

A special shoutout to Sarah and Celine Huber, who were instrumental in making everything run smoothly. Their expertise, attention to detail, and friendly demeanor made the entire process stress-free and efficient. They were always available to answer any questions and provided clear, concise information throughout.

Ronin International’s commitment to quality and customer satisfaction is evident in every interaction. I highly recommend their services to anyone in need of top-notch media research. Thank you, Ronin International, Sarah, and Celine, for an outstanding experience!

5 augusti 2024
Omdöme utan inbjudan
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Svar från RONIN

Hi Ambrose,

Thank you for your wonderful feedback! We're pleased to hear that you had such a great experience with RONIN on your media research project.

A special thanks for recognising Sarah and Celine for their professionalism and support throughout the process. We pride ourselves on our commitment to quality, and it's great to know that this was evident in your interactions.

We appreciate your recommendation and look forward to collaborating with you on future projects!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

RONIN is incredible!

RONIN is an incredible company - their market research in unbelievably thorough, and their surveys come with ample support and follow-through. I'm honored to be apart of their research studies, and will continue to be a participant in any future opportunity.

25 september 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Tori,

Thank you for your feedback! We're glad to hear that you consider RONIN an incredible company and appreciate the thoroughness of our market research.

We’re grateful to have you as a participant and look forward to your involvement in future research opportunities!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Reliable and Legit

These guys contacted me on LinkedIn to complete a survey. If I was found to be a good candidate and completed the survey, I received a gift card from Amazon. I was concerned but could find no issues when looking into things. Bottom line is I completed the survey, and they followed through. I did not have to chase them. It took a little time for things to play out, but that's to be expected.

16 september 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Tom,

Thank you for your feedback! We're glad to hear you had a positive experience after being contacted on LinkedIn and that you received your Amazon gift card as promised.

We look forward to having you in future studies!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

J'ai cru à une arnaque lorsque j’ai été…

J'ai cru à une arnaque lorsque j’ai été contacté
Enquête complète et pro et j’ai bien reçu les 60 euros !
Prêt à répondre à de nouvelles enquêtes

26 augusti 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Christophe,

Thank you for your feedback! We're glad to hear that you found our survey comprehensive and professional, despite your initial skepticism and that you received the €60 as promised.

Your willingness to participate in future surveys is greatly appreciated, and we look forward to having you back with us!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Genuine and honest

Genuine and honest. I spent a few minutes answering questions and a couple of months later, as promised, an Amazon voucher for £30 appeared in my inbox. Initially sceptical, I had nothing to lose (except some time doing the survey), but they came through. Feels like a good deal to me. Thanks!

17 maj 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Robert,

Thank you for your feedback! We're glad you received your £30 Amazon voucher as promised after participating in the survey. We appreciate your initial skepticism and are pleased that you decided to give us a chance.

We look forward to having you in future surveys!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

professionnel

Je dois avouer que j'ai d'abord cru à une arnaque intrusive lorsque leurs services m'ont contacté...
Mais tout s'est déroulé de manière professionnelle . L'enquête était vraiment très complète et le questionnaire à remplir tout autant. Les entreprises qui leur ont commandé cette enquête ont dû en avoir pour leur argent .
Suite à cela, j'ai effectivement reçu les 60 euros sur mon compte PayPal. S'ils proposent de nouvelles enquêtes, j'y participerai volontier .
Alexandre C

2 juli 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Alexandre,

Thank you for your feedback! We're glad to hear that you had a positive experience with us. It’s great to know that you found our survey comprehensive and professional and that you received your payment as promised.

We appreciate your willingness to participate in future surveys and look forward to having you on board again!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Its a Legit Company!

Its a Legit Company!

Would happy to participate in future survey to help researcher reach their goal.

Dont afraid with the question , all question can be easily to answer , just answer with your own experience ,

They accept any valuable response from you!

25 juli 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Ruben,

Thank you for your feedback! We're glad to hear that you are open to participating in future surveys and appreciate your encouragement for others to participate.

We look forward to having you in our upcoming studies!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Ronin is a very good market research…

Ronin is a very good market research company. They are prompt, courteous and follow up on all issues in a timely manner. I have enjoyed working with them and look forward to working with them again.

24 juli 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Anil,

Thank you for your feedback! We're glad to hear that you find RONIN a very good market research company and appreciate our prompt and courteous communication.

We strive to address all issues in a timely manner, and it’s great to know that you've enjoyed working with us. We look forward to collaborating with you again in the future!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Overall a positive experience

Overall a positive experience. The communications were good, polite, straightforward; and the survey was the type and length as promised.

28 augusti 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi David,

Thank you for your feedback! We're glad to hear that you had a positive experience with us.

It’s great to know that you found our communications good, polite, and straightforward, and that the survey met your expectations in terms of type and length.

We appreciate your participation and look forward to working with you again in the future!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

I have now participated in two of…

I have now participated in two of Ronin’s brand perception surveys and both times the process was very professional and respectful of my time. I actually learned a lot myself while taking the surveys!

24 april 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Vicki,

Thank you for your feedback! We're glad to hear that you found our brand perception surveys professional and respectful of your time.

It's great to know that you learned a lot during the process. We strive to create engaging surveys that provide valuable insights for participants.

We appreciate your participation and look forward to having you in future studies!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Pay is reliant

Great provider, answers are anonymous; pay is a little delayed but generous and reliant.

24 september 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Quirin,

Thank you for your feedback!

We appreciate your patience when there are payment delays, these delays can occur due to various factors, including the complexity of studies. Despite these challenges, we're glad you find the compensation generous and reliable.

We look forward to your continued participation!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Pretty serious company

Pretty serious company. Do not hesitate in being part of the research because it is worth it.

5 september 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Thiengo,

Thank you for your positive feedback! We appreciate your encouragement for others to participate in our research.

Your trust means a lot to us, and we look forward to working on future studies with you!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Easy survey

Easy survey; great communication; compensation came as promised.

30 augusti 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Mikella,

Thank you for your feedback! We're glad to hear that you found the survey easy and appreciated our communication.

It's great to know that you received your compensation as promised. We look forward to working with you again in the future!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Well trusted

Well trusted, detailed questions, charts pointing and scoring in term of required questionnaire or surveys.

1 februari 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Christ,

Thank you for your feedback! We're glad to hear that you find us trustworthy and appreciated the detailed questions and scoring in our surveys.

Your positive experience means a lot to us, and we look forward to working with you on future studies!

Best regards,
RONIN team

Betygsatt 5 av 5 stjärnor

Pays reliably, albeit with a bit of delay

I’ve been completing an online survey relating to my field of work for Ronin, roughly annually for about 5 years now. I was apprehensive at first as the amount paid was higher than some other surveys for a longer survey (so I was concerned I could waste time and not be paid), but they have always paid as promised.

My only minor criticism is that there can be quite a long delay (a few months) between completing the survey vs being paid for it, and it would be nice to see that improved in future - but the important part for me is that they do reliably make the payment and they’ve always delivered on that

If anything, I’d like them to send me more surveys!

1 augusti 2024
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Jon,

Thank you for your detailed feedback! We're glad to hear that you've had a positive experience with our surveys over the past five years.

We understand your concern about the payment delay and thank you for bringing this to our attention. We're always looking to improve our processes and will take this feedback into consideration as we work on enhancing our payment timelines.

We're delighted that you're interested in participating in more surveys with us, we look forward to working with you on future studies!

Best regards,
RONIN team

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