It was nice to be part of the study. The process of setting the interviews was confusing though, because it seemed that the people in the process didn't comunicated with each other. Other than that, e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Communication was excellent and relevant. Everyone I spoke with was polite and respectful and I felt valued and that my opinion mattered. As others have mentioned, they could improve on their payme... Se mer
I just recently spent nearly 35 minutes filling out a survey for Ronin to get to one of the last questions and they told me it wasn't applicable for me. Very untrustworthy interaction and I felt used... Se mer
Participar das pesquisas da Ronin foi uma experiência muito positiva. O processo é fácil e bem organizado, com questionários claros e objetivos. Além disso, a abordagem demonstra um entendimento profu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.
Kontaktuppgifter
Harling House, 47-51 Great Suffolk St,, SE1 0BS, London, Storbritannien
- 02070911400
- info@ronin.com
- ronin.com
3,3
Medel
263 omdömen
Har besvarat 48 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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promised $80 reward . never paid
Was phoned on two seperate occassions and spent substantial time answering questions. Was promised a $80 payment , on following up over aperiod of a month was replied with "We would like to take this opportunity to thank you for your time and participation in our studies. Should there be anything else we can assist you with, please do not hesitate to contact me again" Despite numerous emails in reponse no payment has been made. Generally seems to be a scam!
4 april 2025
Omdöme utan inbjudan
Svar från RONIN
Hi there,
Our rewards team sent you an email at the beginning of May from noreply@roninstudies.com, if you can please check your spam/junk folder in case it has ended up in there. When you open the email you will see there is a link for you to click through, if you experience any issues with this please contact our rewards team at rewards@help.roninstudies.com
Best regards,
RONIN team
saya mengerjakan survey ini disini,dan tidak mendapatkan apa apa
saya mengerjaka survey ronin di panel neubox dan mendapatkan notifikasi tapi reward tidak masuk ,saya mengerjakan hingga 1 jam lebih dengan perhatian tapi ternyata situs ini scam,
20 maj 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Putri,
We apologise for the issue you are experiencing in receiving your reward. Please check your email, including your spam/junk folder as sometimes our emails can end up there. If you haven't received any correspondence from us, please email our rewards team at rewards@help.roninstudies.com who will able to check the status of your study participation.
Best regards,
RONIN team
Complete survey in April, no payment, ignored
Complete survey in April, RONIN Marketing & Advertising Survey Invitation - Reward Offered, hard nothing back.
Chased support 4 times no response. I work with a lot of similar companies clearly these guys are not that honest
20 maj 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Phil,
We apologise for the delay you're experiencing in receiving your reward, we process the incentive payments after the study is fully finished on our side (usually within 4-8 weeks from the start of the project fieldwork, but it may vary). A timeframe of 4-8 weeks is required for our teams to conduct data quality checks and make sure the surveys are legitimate before releasing the rewards. This is consistent with market research best practice to ensure the quality of the research study.
Please check your email, including your spam/junk folder as sometimes our emails can end up there and if you haven't received correspondence from us regarding your reward please contact our team at rewards@help.roninstudies.com who will be able to check the status of this for you.
Best regards,
RONIN
SCAM Company
Did the survey and spent 30 mins on it so I wasn’t screened out. They ignored me afterwards and did not pay.
THIS IS A SCAM!
1 april 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Edward,
Please be aware that RONIN International reserves the right to withhold awarding incentives to a participant if, in RONIN International’s reasonable view, a member’s survey question responses are untruthful or invalid, if a survey is proceeded too quickly, if there are nonsense open ender answers, if insufficient attention was given in answering survey questions, if the open ender answers are from copy and paste, or if there is any evidence that the same survey has been taken by the same respondent multiple times. Please refer to https://roninstudies.com/survey-complete for more details.
If you are not eligible to take part in the survey, your responses are discarded from the surveys and not used.
If you would like to speak to a member of our team about your survey participation please email rewards@help.roninstudies.com
Best regards,
RONIN team
⚠️ SCAM ALERT
⚠️ SCAM ALERT: Avoid RONIN Surveys — Possible Data Mining Scheme
In January 2025, I completed a RONIN survey after receiving an email from someone claiming to be Ignatius Abiseka Puruseto, a "digital researcher" for RONIN. I spent an hour on the survey, lured by the promise of an $80 incentive. Months and nearly a dozen emails later, I still haven’t received a dime.
At first, they responded and acted helpful — but then completely ghosted me. Not only did they waste my time, but I now suspect this was a scam to collect personal data under false pretenses.
Please protect yourself. Do not trust this company or complete their surveys. This experience has all the signs of a data mining operation disguised as legitimate research. Spread the word and stay safe!
7 maj 2025
Svar från RONIN
Hi Terra,
We have checked on our system and can see that you have since received your payment. We apologise for the delay you experienced in receiving this, sometimes reward processing can take longer than expected due to factors outside of our control.
We are glad this has now been resolved for you, and again apologise for the inconvenience.
Best regards,
RONIN team
Awful company done one of their surveys…
Awful company done one of their surveys about working in technology via heycash got to 99 percent of the survey then get a message "sorry but this survey is currently undergoing service and has been temporarily closed* over 20 minutes taking the survey for absolutely no compensation whatsoever.
Very unprofessional
9 maj 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Alan,
Please email rewards@help.roninstudies.com so that we can look into this for you.
Best regards,
RONIN team
No reward received. *late reward*
I completed a 45minutes telephone survey with the promise of a £40 reward which would arrive after 2 working days - it has now been over 11 days. I have left 2 messages on their website, attempted to call on numerous occasions (no answer) and even emailed the person who contacted me twice (no reply). Whilst the survey questions were genuine, I do feel like I've been scammed out of my time.
*edit*
After getting in touch with Ronin again I received a response advising me of a delayed reward time due to them waiting for their client to close the survey.
Please note, that if I had been advised correctly from the start I would have given 5stars. I have marked them down to 4stars due to having to chase them. They may have paid me within this timeframe, anyway.
11 mars 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Daniel,
We apologise for the delay in responding. We have checked in with our incentives team, and they have advised that they sent you an email on April 23rd regarding your participation.
Please do check your email as your incentive is ready for redemption, here are some instructions if you need help: https://roninstudies.com/rewards-redemption-instructions
Thank you again for your participation.
Best regards,
RONIN team
Good experience with market survey participation
The process itself was seamless, and the team communicated with me at each step. The actual survey interview was personable and quite enjoyable! I would have appreciated a little more clarity on the next steps post the interview, since hearing back took a couple of months, but I received the discussed reward in full without any problem.
22 april 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Zeba,
Thank you for taking the time to leave us a positive review about your experience. We appreciate your participation and will take on board your feedback on the need for more clarity for participants post-interview.
Best regards,
RONIN team
No payment and shocking lack of communication
Completed survey on 23 Feb with Ronin promising payment within 30 days.
With the 30 days past, I have contacted their support team twice with NO RESPONSE and conveniently, the survey completion is now NOT reflected in my profile.
An absolute waste of time - if you want to do expert consultations go with other, more reputable companies. You can read other bad reviews about Ronin (here and other platforms) for not acknowledging their advisers and paying them.
23 februari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Tim,
Please may you check your email inbox for correspondence from RONIN, as your reward is ready waiting for redemption. If you need support on redeeming, here are instructions you can follow: https://roninstudies.com/rewards-redemption-instructions
Thanks again for your participation, we appreciate your patience whilst awaiting your payment.
Best regards,
RONIN team
Professional process with clear communication
The whole experience was conducted in a clear and professional manner - from the first call, the interview itself, to the payment which happened within the timeframe I was given.
The interview started and ended on time and was conducted by someone who was interested in the subject, which made for a richer exchange rather than a standard question and answer approach.
Would gladly work with them again.
11 mars 2025
Omdöme utan inbjudan
Svar från RONIN
Hi there,
Thank you for taking the time to leave us a review, we are glad to hear that you had a positive experience working with us.
Best regards,
RONIN team
I participated in the survey that was…
I participated in the survey that was conducted by a senior Ronin staff, and was very pleased by the way the entire process went. The communication was excellent, especially with the recruiting team, and I was paid in 3-weeks time post survey, which is a standard procedure. Overall, a great experience and would do it again, as their research seems very promising, especially in my field of work.
12 februari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Amra,
We're glad to hear that you had a positive experience participating in one of our surveys, and were happy with your incentive. Thank you for your review and we hope to work with you again on future relevant surveys.
Best regards,
RONIN team
Issue with payment but they resolved it
I conducted a survey and was told I'd receive payment via paypal by Feb 14. was promised 75 dollars. they never paid. when i contacted them regarding payment they sent me information on registering on some other site about a week later. I had reported it as a scam because i did not receive payment. A few weeks later i did in fact receive payment. THe company stood by their word and resolved the matter amicably.
13 februari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Jorge,
We can confirm that we contacted you on February 28th regarding your payment, but it’s possible our message may have gone to your spam/junk folder. To ensure this is resolved promptly, we’ve sent another reminder on how to proceed. Please check your inbox (and spam/junk folder). Instructions on steps to follow are provided here: https://roninstudies.com/rewards-redemption-instructions
We hope that you are able to resolve your issue with payment after following these steps, please reach out again if you are experiencing difficulty.
Best regards,
RONIN team
Scam!!! Avoid …
I am writing about my unresolved payment for a survey I completed on December 4th. The survey was extensive, and I was promised an £80 voucher as compensation. However, despite the usual payment timeframe of 30 days, I have yet to receive my voucher, which is completely unacceptable.
To make matters worse, I was asked to register with another company due to a supposed migration, with the threat that failing to do so would result in losing my voucher. I complied with this request over a month ago and have since sent 15 emails, yet I have received no resolution or even a proper response.
This experience has been incredibly frustrating and disappointing, especially since I have never encountered such issues with survey payments before. It is unacceptable for a company to treat its participants this way, taking advantage of people’s time and effort without fulfilling their commitments.
4 december 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Silvia,
Thank you for reaching out and sharing your concerns, the rewards team has confirmed that your payment has now been made to you. We apologise for the inconvenience you’ve experienced regarding the payment for your completed survey, however, please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes. This is because we conduct thorough quality checks to ensure the integrity of the data collected.
We are glad this has now been resolved for you and hope you will be happy to participate in any future relevant studies.
Best regards,
RONIN team
I received the payment after the study…
I received the payment after the study was closed. It takes a couple of months for them to process and validate. Overall, it was a good experience.
24 september 2024
Omdöme utan inbjudan
Svar från RONIN
Hi Kelly,
Thank you for sharing about your recent experience with us. We appreciate your patience regarding your incentive, as our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected.
We look forward to working with you on future relevant studies.
Best regards,
RONIN team
Professional
The reviews are genuine, and they do pay you. You earn more money for completing longer surveys or interviews. Overall, it's a great experience.
28 januari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Lesniewski,
Thank you for taking the time to provide feedback, we are glad to know you had a positive experience working with us. We look forward to working with you on future relevant studies.
Best regards,
RONIN team
I had an excellent experience…
I had an excellent experience collaborating with RONIN International. The entire process was professional, efficient, and seamless from start to finish. Communication was clear, and the team was incredibly supportive in addressing any questions I had.
The payment process was smooth, and any clarifications needed were promptly handled, showcasing their dedication to ensuring a positive experience for participants. It’s clear that RONIN values its stakeholders and prioritizes transparency and reliability.
I am grateful for the opportunity to contribute to their study and look forward to collaborating with them again in the future. Highly recommend!
22 januari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Rodrigo,
Thank you for your great review and for taking the time to share your positive experience working with us. We appreciate your kind words and are glad to hear that our commitment to professionalism, efficiency, and participant support shone through.
We look forward to potentially working with you again in the future.
Best regards,
RONIN team
Ronin is a great research company
The methodology used by Ronin seems to be really great. All the contacts done by their team is respectful and very informative.
21 januari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Rodrigo,
Thank you for taking the time to share your positive experience working with us, we appreciate your feedback.
Best regards,
RONIN team
It’s a scam
It’s a scam, that’s all you need to know. You will never get paid.
21 januari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi there,
Thank you for reaching out and sharing your concerns. We sincerely apologise for the inconvenience you’ve experienced regarding the payment for your completed survey. Please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected.
Please reach out to our team via email at panel@ronin.com so this can be resolved. At RONIN, we value our participants and strive to provide a positive experience and we are committed to resolving any issues you may have encountered. Thank you for your patience.
Best regards,
RONIN team
I participated in a survey and got paid…
I participated in a survey and got paid within two months. I would participate again.
17 januari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Soma,
Thank you for your positive review, we are glad you had a great experience working with us and look forward to your participation in relevant future studies.
Best regards,
RONIN team
Ronin is Legit
Reviews are legit and they actually pay you. more money is paid when you do longer surveys or interviews. great experience overall
10 januari 2025
Omdöme utan inbjudan
Svar från RONIN
Hi Ose,
We are glad you had a positive experience working with us, thank you for taking the time to leave a review.
Best regards,
RONIN team
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