Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

It was nice to be part of the study. The process of setting the interviews was confusing though, because it seemed that the people in the process didn't comunicated with each other. Other than that, e... Se mer

Betygsatt 4 av 5 stjärnor

Communication was excellent and relevant. Everyone I spoke with was polite and respectful and I felt valued and that my opinion mattered. As others have mentioned, they could improve on their payme... Se mer

Betygsatt 1 av 5 stjärnor

I just recently spent nearly 35 minutes filling out a survey for Ronin to get to one of the last questions and they told me it wasn't applicable for me. Very untrustworthy interaction and I felt used... Se mer

Betygsatt 5 av 5 stjärnor

Participar das pesquisas da Ronin foi uma experiência muito positiva. O processo é fácil e bem organizado, com questionários claros e objetivos. Além disso, a abordagem demonstra um entendimento profu... Se mer

Företaget har svarat

Företagsinformation

  1. Marknadsundersökare

Skrivet av företaget

RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

263 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 48 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Awsome support from Team Ronin

Dear Team Ronin,
Greetings. I recieved my payout today and it has refelected in my paypal account today. Thanks for the same. I would admit i was a bit skeptic, but i would like to ensure everyone, the payment may be delayed at times, but the system is genuine. In fact the support team was also very very prompt in escalating the slightly delayed payout issue. The person who referred also connected with me on mail to assure me of the same. So overall it has been a great experience and I sincerely look forward to contribute in future as well.

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Did not pay reward

I have been waiting more than 8 weeks for my “reward” or “incentive” after taking my time to fill out a survey in which I am an expert in my field. It has reached the point they are not even responding to my emails about when I can expect my “payment”. Really not impressed with how this has gone.

31 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very positive experiences

I have participated in two studies so far and the entire process from initial contact to payment of the reward was professional and very polite. The studies itself, though being totally different from a methodological point of view, appeared thorough, rigorous and absolutely trustworthy. I feel that my data is in good hands.

7 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have participated with Ronin surveys…

I have participated with Ronin surveys a few times now and I've never had an issue. Or should I say major issue. A payment took a while to process on the last one, but it was resolved quickly and efferently. The survey's are fun and insightful and I look forward to doing more.

7 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Subject: Pending Payment Request

Subject: Pending Payment Request

Dear Sir/Madam,

I participated in the survey on June 10, and after three months, I received the link to choose my payment method on September 2. According to the information provided, the payment was supposed to be processed and credited to my PayPal account within one month; however, this has not occurred.

I have already sent several emails requesting clarification, but I have received no response. It has now been more than a month since I selected my payment method, and the payment has still not been credited. I therefore request that my payment be processed immediately and that I be informed of the status of the transaction.
On the RONIN Studies website, it shows that my payment has been pending since September 2. In other words, the deadline they guaranteed for my payment has already passed, and nothing has been processed so far.

I look forward to your urgent response.

Sincerely,
Flaviana Gomes

2 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Keine Honorarzahlung

Hier werden Online-Studien durchgeführt und Honorare von 35 Euro geboten. Viel Druck wird auf die zeitige Beantwortung aufgebaut. Die Umfragen sind zeitaufwändig. Danach hört man nichts mehr und kein Honorar wird bezahlt.

6 oktober 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie diese Erfahrung gemacht haben. Um Ihre Teilnahme und die ausstehende Vergütung prüfen zu können, bitten wir Sie, uns unter rewards@help.roninstudies.com die Details der Studie mitzuteilen, einschließlich der Projektreferenznummer oder der registrierten E-Mail-Adresse.

Bitte erwähnen Sie in Ihrer Nachricht „Trustpilot Review“, damit wir Ihre Anfrage direkt mit diesem Fall verknüpfen können.

Mit freundlichen Grüßen
RONIN Studies Team

Betygsatt 4 av 5 stjärnor

Improving the Efficiency of Reward Transactions

I would like to revise my earlier opinion regarding the RONIN studies, as I have now received my rewards. I appreciate the resolution and hope that, in the future, the reward transactions will be processed more efficiently to avoid any misunderstanding or doubt.

7 juli 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

We’re sorry to hear about your experience and understand your frustration. To help us follow up on your reward, please contact us at rewards@help.roninstudies.com with your study details, including the project reference number or registered email.

Please mention “Trustpilot review” in your message so we can link your enquiry to this case.

Best regards,
RONIN Studies Team

Betygsatt 4 av 5 stjärnor

Good experience and happy to contribute…

Good experience and happy to contribute to this research. Does however take some time to receive incentive.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Thank you for your feedback. We’re glad you had a positive experience and appreciate your patience with the reward process. We’re also working to improve our reward system to make it smoother in the future.

Best regards,
RONIN Studies Team

Betygsatt 5 av 5 stjärnor

Excellent group

Excellent group, expert in market research etc.

29 september 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Thank you for your kind words. We’re delighted you had a positive experience and look forward to welcoming you again.

Best regards,
RONIN Studies Team

Betygsatt 4 av 5 stjärnor

Good experience with Ronin survey

Good experience with Ronin survey
Get contacted to complete survey couple of times.
Payment once claimed, takes a while to process and be sent out if a gift card is claimed and have to chase up. Once ticket is logged, things move.
Tip: Paypal payout seems to be quicker.

26 september 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

We appreciate your feedback and are pleased you had a good experience. Thank you also for sharing your helpful insights.

Best regards,
RONIN Studies Team

Betygsatt 1 av 5 stjärnor

At first all is great… and then ugh

At first all is great - clear and completed the work. Payment however has been months in the making and constant follow up with gaslighting to indicate they’ve sent things they didn’t. Yes, I did get paid but will never respond to them again. What a horrible process and longest payment cycle ever.

19 september 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Dear Campbell,

Thank you for sharing your experience with us. We are very sorry the payment process took longer than expected and caused frustration, even though your reward was eventually received. We are working to improve this and hope that, if you choose to join us again, your next experience will be much smoother.

If you would like to provide more details, please email us at rewards@help.roninstudies.com and mention “Trustpilot review” so we can link your enquiry to this case.

Kind regards,
RONIN Studies Team

Betygsatt 4 av 5 stjärnor

Excellent company, great opportunities, good staff communication

Ronan provides me with opportunities to share my experiences in the media industry, And I hope that it helps others. The payment process can be a bit slow, but they do come through. Communication is good.

14 september 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Thank you for your positive feedback. We’re glad to hear you value the opportunities. We look forward to working with you again.

Best regards,
RONIN Studies Team

Betygsatt 1 av 5 stjärnor

I did a survey for this company since…

I did a survey for this company since June , I redeemed my reward in July. On September 1st I was told my reward is on will be paid within the week, it's over 7 days now no reward no reply. I don't think this company should be trusted.

Edit: I received a reply from Ronin about investigating on the payment, I email them it's over 4 days now no positive response.

23 juli 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Jackson,
Thank you for sharing your experience with us and we are very sorry to hear about the delay in receiving your reward. We completely understand how frustrating this must be for you.

In order for us to locate the details of your participation and follow up on your reward, could you please send us an email at rewards@help.roninstudies.com with the study reference number or a copy of the invitation email, as well as the email address you registered with? This will allow our team to investigate your case directly and provide you with an update as quickly as possible.

When contacting us, please mention “Trustpilot review” in your subject line or message so we can link your enquiry to this case and assist you promptly.

We value your time and your contribution to our studies, and we want to make sure this is resolved for you.

Kind regards,
RONIN Studies Team

Betygsatt 1 av 5 stjärnor

DO NOT CONSIDER WORKING WITH THIS…

DO NOT CONSIDER WORKING WITH THIS COMPANY

I was approached by Ronin International last year and agreed to take part in market research with them on 4th May 2024. They promised I would be compensated with £40 Amazon vouchers and assured me I would be contacted afterwards to arrange for these to be sent.

That contact never happened. Despite repeated attempts on my part to reach out, I have still not received the vouchers. This shows a complete lack of professionalism and integrity.

Ronin International operates in a dishonest and fraudulent way. Other people also appear to have experienced the same issue. My advice is simple: steer clear of this company at all costs.

I will also be reporting them to the Market Research Society (MRS) and Trading Standards for investigation.

4 maj 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Daniel,
Thank you for taking the time to share your feedback and we are very sorry to hear about your experience. We want to assure you that this is not the standard of service we aim to provide, and we would like to investigate this further for you.

In order for us to locate the details of your participation and follow up on your reward, could you please provide the study reference number or forward the email invitation you received, along with the email address you registered with?

You can reach us directly at rewards@help.roninstudies.com. When contacting us, please mention “Trustpilot review” in your subject line or message so we can link your enquiry to this case and assist you promptly.

We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this matter.

Kind regards,
RONIN Studies Team

Betygsatt 5 av 5 stjärnor

Superb Experience

The surveys by RONIN are not just interesting, but they are extremely insightful and make you put on your thinking caps. It has been a great experience with RONIN and I look forward to being part of their studies in the future. Btw, I am passionate about Market Research and Ronin gives me that opportunity to connect with the field I have always loved.

3 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ronin is a wonderful platform to work…

Ronin is a wonderful platform to work with — a truly unique data research and data analysis company. From 2021 to 2025, my experience with them has been consistently positive. The people are great, the platform is excellent, and working with Ronin has been both rewarding and enriching

1 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam and never give payment

Very bad research web. Don't waste your time guys, ronin not paid anyone who completed the survey. I had an email showing that i got the rewards 35$, but until now the rewards hasn't come yet. Very bad website. DONT WASTE YOUR TIME.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never Gives Payments

I completed a survey on 19 May 2025 but I received a reward email from Ronin on 23 July, but my reward was not processed when I contacted the Ronin Studies support team. They are saying 'you don't pass quality control'. If I haven't passed quality control, then why do I receive rewards email? If I received a reward email, then why haven't I received payments? Also, when I click on the rewards link it shows rewards already redeemed. TOTALLY WASTE OF TIME AND EFFORT

1 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer