RONIN Omdömen 263

Excellent team, I completed couple of survey it was smooth.

Das Interview war sehr spannend und kurzweilig. Die Dame war sehr freundlich und kompetent. Insgesamt war dies ein sehr gutes Gespräch. Die Vergütung erfolgte nach wenigen Wochen Ich kann daher Ronin bedingungslos weiterempfehlen

Have participated twice and been paid out both times. Great customer service as well.

I had a great experience! My interviewer was friendly and explained the process clearly. Everything went very smoothly!

I participated to one of the studies and the reward was provided as 75€ Amazon voucher more than 2 months later…I would suggest making the payment within 15 days from the participation to a study as form of respect towards the participants.

Desde o convite até a recompensa, muito respeito ao colaborador, seriedade e retorno rápido no atendimento, espero participar de mais estudos.

Mickey was extremely helpful, punctual and tidy, everything you want from a tradesperson. His communication was excellent always giving updates and letting you know what to expect.
Quality of work was amazing, very quick and unobtrusive. It was a very carefree process. He is very reassuring which matters with this long term transformations of your home.
Highly recommend him for roof refurb, Whirly birds, roof painting, concrete sealing and painting. He did all mine and I am very happy with the whole process.

The survey process was straightforward and efficient. I received the payment exactly three months after submitting the survey, following two interim follow-ups. The positive aspect is that the reward is assured once your survey is accepted.

Thank you very much Ronin Studies

I recently took part in a survey regarding the publishing industry. It was great to be able to give my opinion. Very professional, and payment was made as promised. I look forward in participating in future surveys.

Working with Ronin was a great experience. The surveys are interesting, relevant to my expertise, and insightful.

Ich wurde mit dem Versprechen einer Umfrage gelockt, bei der ich durch die Teilnahme 30 € erhalten sollte. Das Telefonat dauerte rund zwölf Minuten, und das Ausfüllen des Formulars nochmals etwa fünf Minuten. Am Ende gab es jedoch KEIN GELD – man teilte mir mit, es gäbe bereits genügend Antworten in meiner Kategorie. Reine Zeitverschwendung.

I received an invite to participate in a RONIN-led study through LinkedIn. The study itself was straightforward with no overwhelming time commitment. My one quibble with the process was receiving payment. The company states that they aim to discharge payment within 30 days after you provide your preferred payment method. The payment was made to my PayPal account closer to 40 days after I provided my information. I would recommend the company with the caveat that a little extra patience may be required.

Very polite and friendly onboarding staff. They explain from the beginning that payment can be anywhere from 4 - 6 wks - can be a bit of a long time waiting, but they answer and reassure very well. The research itself was interesting and useful to take part in. Thank you RONIN

I've taken two surveys that both had a few industry specific questions that have been in the back mind for some time.

It was nice to at least have my opinion and thoughts go somewhere and get rewarded for it.

One of the rewards did get delayed a bit, but I just sent a query after some time and I remembered about it and got the reward shortly after.

Wonderful experience with RONIN Studies. Reward Payment was successfully received within time and their Support team is a great customer service oriented one! I would highly recommend them.

Provided survey responses to RONIN a couple of times and they have always provided a voucher in return. Thank you.

Reliable platform as they provide the rewards of promised but need a bit rigorous follow-up for the same. Well recommended..

No payment - waiting the initial month after first contacting them about payment (several months after completing my work) and have been told each time to wait ANOTHER month.

Emails back from them are short and rude, template responses suggesting if I really need help I can wait another month.

Concerned this one is a scam.

Staff have poor attitude - I recently visited Ronin and was disappointed by the customer service experience. The female staff I encountered displayed a poor attitude, coming across as unhelpful and dismissive. Despite my attempts to get assistance and clarify some menu questions, they showed no discretion and respect for their guests whispering amongst themselves whilst staring at our table, not to mention the responses felt curt and indifferent. For a place with such a reputation, I expected a much warmer and more professional interaction. Unfortunately, this significantly impacted my overall experience. Hope management takes note and works on improving staff attitude and customer engagement.