Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

It was nice to be part of the study. The process of setting the interviews was confusing though, because it seemed that the people in the process didn't comunicated with each other. Other than that, e... Se mer

Betygsatt 4 av 5 stjärnor

Communication was excellent and relevant. Everyone I spoke with was polite and respectful and I felt valued and that my opinion mattered. As others have mentioned, they could improve on their payme... Se mer

Betygsatt 1 av 5 stjärnor

I just recently spent nearly 35 minutes filling out a survey for Ronin to get to one of the last questions and they told me it wasn't applicable for me. Very untrustworthy interaction and I felt used... Se mer

Betygsatt 5 av 5 stjärnor

Participar das pesquisas da Ronin foi uma experiência muito positiva. O processo é fácil e bem organizado, com questionários claros e objetivos. Além disso, a abordagem demonstra um entendimento profu... Se mer

Företaget har svarat

Företagsinformation

  1. Marknadsundersökare

Skrivet av företaget

RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

263 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 48 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

We scheduled a call

We scheduled a call, I kept that slot free only for them, and they just did not call
I then wrote an email and they re-scheduled the call… we’ll see the follow-up

25 februari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Dear Germana,

We are sorry to hear about your experience. This is not the standard of service we aim to provide.

We would like to investigate what happened. Please contact us via our official contact form and share the study reference number together with the date and time of the scheduled call so that we can review this properly:
https://roninstudies.com/get-in-touch

Once we receive these details, we will look into the matter as a priority.

Kind regards,
RONIN Studies Team

Betygsatt 5 av 5 stjärnor

They were prompt and responsive with…

They were prompt and responsive with regard to payment issues. Would be happy to work with them again

23 februari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Hope,

Thank you for your kind feedback. We are pleased to hear that our team was able to assist you promptly and resolve your payment query efficiently.

We appreciate your support and would be glad to work with you again in the future.

Best regards,
RONIN Studies team

Betygsatt 5 av 5 stjärnor

“I have taken part in several studies…

“I have taken part in several studies and have been very satisfied each time. The studies are conducted in a highly professional and well-structured manner, with consistently transparent and reliable communication.”

Andre

20 februari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi André,

Thank you for taking the time to share your experience. We are delighted to hear that you have consistently found our studies professional, well-structured, and transparent.

We truly value your continued participation and look forward to working with you again.

Best regards,
RONIN Studies team

Betygsatt 1 av 5 stjärnor

Seemingly This Company Does Not Pay Incentives!!

On Friday, January 30, 2026, I received notification that a reward of $40 was waiting on me. I selected PayPal as my reward choice, and it has been almost 2 weeks, and I still have not received it.

I did an initial survey about 2 months prior and was never paid for it. This company owes me a total of $80 for two completed surveys.

On this past Monday, February 9th, a representative emailed me asking if I had colleagues/friends who may be interested in participating in their studies. I responded back by inquiring about my incentive and payment for the first survey that I participated in that I never received payment for, in addition to the survey I am still awaiting payment for, and guess what? I was ghosted and did not receive a response back! Seemingly this company does not pay for the time and efforts participants put into their surveys.

30 januari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Tamika,

Thank you for bringing this to our attention.

We have located your $40 reward for study reference 85256/735813, and we can confirm that this payment has been processed today.

Please note that once a preferred reward method is selected, our system advises that payments are processed individually. We aim to complete all payments within one month of the reward method being selected. As your selection was made on 30 January, the payment was still within the stated processing timeframe.

Regarding the additional survey you mentioned, we have been unable to locate this using the information currently available. Could you please provide the study reference number so that we can investigate this further for you? Please contact us via our contact form so that we can look into this for you:
https://roninstudies.com/get-in-touch

We appreciate your patience and look forward to resolving this fully.

Best regards,
RONIN Studies team

Betygsatt 1 av 5 stjärnor

Called me "on behalf of a big 4…

Called me "on behalf of a big 4 consulting firm" wanting me to complete a detailed brand awareness survey. Unfortunately, they place zero value on my time and couldn't afford to pay me anything for helping them out. I found this extremely offensive.

1 februari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Mike,

Thank you for taking the time to share your experience.

We would really appreciate the opportunity to look into this further. Please could you contact us via our contact form and include your study reference number so that we can investigate the details of the project and the communication you received?
https://roninstudies.com/get-in-touch

Once we have this information, we will review the matter carefully.

Best regards,
RONIN Studies team

Betygsatt 5 av 5 stjärnor

Everything is great

Everything is great

9 februari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Charlie,

Thank you for your positive feedback. We are very pleased to hear that you had a great experience with us.

We appreciate your support.

Best regards,
RONIN Studies team

Betygsatt 5 av 5 stjärnor

An anterview that is worth a donation to a charity!

I was interviewed by this agency, and was able to chose the charity to which a donation could go to. This is a real satisfaction!

9 februari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Melanie,

Thank you for your lovely review. We are delighted to hear that you found the experience rewarding, and that being able to select a charity donation made it especially meaningful. RONIN has donated over £70,000 to charities on behalf of our study participants.

We truly appreciate your participation.

Best regards,
RONIN Studies team

Betygsatt 5 av 5 stjärnor

Worked well for me

Tbh worked well for me :) Received the correct payment (after sending an email)

7 februari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Riccardo,

Thank you for your feedback. We are pleased to hear that everything worked well for you and that your payment was received.

If you ever need assistance in the future, our team will be happy to help.

Best regards,
RONIN Studies team

Betygsatt 5 av 5 stjärnor

Great company with high level standard

22 januari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Dianta,

Thank you for your kind review. We are glad to hear that you found our standards to be of a high level.

We truly appreciate your feedback and your participation in our studies.

Best regards,
RONIN Studies team

Betygsatt 1 av 5 stjärnor

Paid survey not paid - SCAM !

I was contacted for a paid survey. Even though I completed the survey, and they sent an email that your reponses have been valiated/accepted, they still dint pay. I did contact a few times by email & phone but there has been no satisfactory answer. Clearly a scam !!

21 juli 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Dear Marshall Warner,

Thank you for your review.

All rewards are subject to our quality checks and terms and conditions. In some cases, responses may not meet the required quality standards, and where this happens, rewards may not be issued. This is outlined in our participant terms and conditions - https://roninstudies.com/participants/participant-terms-and-conditions

These measures are in place to protect the integrity of our research and ensure fairness for all genuine participants. Decisions of this nature are not made lightly.

If you would like us to review your case again, please contact us via our contact form and include your full study reference details so that we can look into this further for you:
https://roninstudies.com/get-in-touch

Best regards,
RONIN Studies team

Betygsatt 5 av 5 stjärnor

Despite the challenges I experienced…

Despite the challenges I experienced with my PayPal account, the RONIN Team went above and beyond to ensure I received my payment. Although the process took some time, I am grateful that it was successfully completed. Thank you, Team, for your support and dedication!

5 januari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi there,

Thank you for your thoughtful feedback. We are pleased that our team was able to support you and ensure your reward was successfully sent.

We truly appreciate your patience and your kind words.

Best regards,
RONIN Studies team

Betygsatt 1 av 5 stjärnor

Never Pays, it's useless…

I completed a survey Whose reference no is Ref: 8534*/48209* and I received an email regarding the reward. I received it on 5th Jan 2026 but as soon as I withdrew the reward, I received another email on 9th Jan 2026 which said that your reward has been cancelled.
What a useless thing this is, if the quality check is passed once then how can it fail again, these people do not want to pay at all, do not use Ronin studies, it will only give you stress, you will not get any money.

9 januari 2026
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Lalit Kumari,

Thank you for your review.

All Rewards are subject to our verification and quality control checks, which take place at multiple stages of the process, including prior to and following redemption. In some instances, additional checks may identify issues relating to account compliance or eligibility, in which case a Reward may be withdrawn in line with our Participant Terms and Conditions - https://roninstudies.com/participants/participant-terms-and-conditions

These measures are in place to protect the integrity of our research and ensure fairness for all genuine participants. Decisions of this nature are not made lightly.

If you would like us to review your case again, please contact us via our contact form and include your full study reference details so that we can look into this further for you:
https://roninstudies.com/get-in-touch

Best regards,
RONIN Studies team

Betygsatt 1 av 5 stjärnor

I participated in a CFO study

I participated in a CFO study. Initially, I had a good impression of the company and people involved. Everything was handled quite professionally, however, when payment had to be executed, the company went quiet. 3 months after the survey, and I still haven’t been paid…

Money was eventually received after some delay.

9 oktober 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Michael,

Thank you for your feedback.

We would like to confirm that your reward has now been successfully processed. There was a delay while we were awaiting confirmation of the correct PayPal details required to complete the payment. Once this information was received, the payment was arranged promptly.

We apologise for any frustration this may have caused and appreciate your patience while this was being resolved. Thank you again for taking part in the study and for the time you dedicated to it.

If you require any further assistance, please feel free to contact us at roninstudies.com/get-in-touch.

Best regards,
RONIN Studies Team

Betygsatt 1 av 5 stjärnor

Sends Defective products, False claims and Poor Customer Support

I ordered their earbuds costing 6k, yet its mic quality is worst and before purchase I asked them if It connects to mac they said yes but when I connect to macbook it keeps disconnecting after every few seconds, I reported them they said said earbuds is defective and said they will pickup, I had to chase them and their different customer support agents for 2 months, after 2 months my product was claimed and returned after 2 weeks saying they have fixed mic as well as the battery, I didn't knew the battery was defective too though, anyways the mic was still same and was still disconnecting from mac, so I could only use it for music but after 2 months the right earbud battery dont even last 1 hour now, So please dont waste your time and money on this scam so called brand,also when I gave them 1 star review in their website they removed it and when I shared my feedback in their insta they removed it as well from there hence people has no way of sharing the scam they are doing

31 december 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Muhammad,

This review is not related to RONIN Studies and was posted in error. RONIN Studies is a market research company and we do not sell or distribute earbuds or any electronic devices.
We ask that you review the company name and direct your feedback to the appropriate organisation. We would also appreciate it if you could remove this review from this platform to prevent confusion.

Thank you,
RONIN Studies Team

Betygsatt 5 av 5 stjärnor

Its the whole process

Its the whole process , right from approaching me, scheduling and experience of consultation , all members were cooperative and even the payment part was taken up very professionally.

20 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ripoff artists and scammers

I won on Ronan slots and had the maximum amount of $30 that I could withdraw from the free play that they gave me and after going through the identity verification on their website that wasn't good enough and I had to submit the documents again by email. After several attempts finally I got the documents in a size that their email would accept only to be told that now I have to deposit money to get the money that they gave me. I'm broken homeless and long story short they refuse to pay out the money I won

11 december 2025
Omdöme utan inbjudan
Logotyp för RONIN

Svar från RONIN

Hi Gregory,

This review is not related to RONIN Studies and was posted in error. RONIN Studies is a market research company, and we do not offer free pay or any raffle.
We ask that you review the company name and direct your feedback to the appropriate organisation. We would also appreciate it if you could remove this review from this platform to prevent confusion.

Thank you,
RONIN Studies Team

Betygsatt 2 av 5 stjärnor

Achtung - diese Firma lockt mit Geldbeträgen, die nicht ausgezahlt werden - Vorsicht. Am Besten gleich auflegen.

Achtung, das Unternehmen gibt sich einen sehr seriösen Anschein. - Leider ist es damit nicht weit her: Hier werden Versprechungen gemacht, die nicht gehalten werden. - Ich wurde zu einem Gespräch eingeladen, bei dem ich eine Aufwandsentschädigung in knapp dreistelliger EUR-Höhe bekommen sollte. Das Gespräch via Microsoft Teams war soweit auch seriös und interessant. Die versprochene Aufwandsentschädigung ist aber nur ein Lockmittel, diese habe ich nie erhalten. Heute dann ein weiterer Anruf bei dem mir wieder eine Aufwandsentschädigung (aber deutlich niedriger) für eine kurze Befragung ausgezahlt werden sollte. Angeblich per Paypal oder Amazon Gutschein. Der Befrager insistierte, dass es natürlich zu einer Auszahlung kommen würde und die Firma hochseriös wäre. Leider kann ich dies aus der Erfahrung heraus nicht bestätigen. Das zweite Interview habe ich dann natürlich abgebrochen.

Update vom 05.Dez.2025:
Auf Nachfrage hat sich das Unternehmen gemeldet. - Ich ändere meine Bewertung von einem auf zwei Sterne und warte mal ab, ob sich etwas tun wird:

A member of our RONIN Studies Support team has responded to your support request:

*Dear Stefan,

Thank you for contacting us and for your valuable contribution! We appreciate your participation.

This study is still ongoing, and we appreciate your patience. Rewards are processed 4 to 8 weeks after the conclusion of each study. We will be in touch in due course.

You don’t need to do anything now, just keep an eye on your email. Once the study closes, you'll receive an email from rewards @ roninstudies.com with further information. Please add this address to your contacts to avoid it going to spam.

Rewards are subject to our terms and conditions. We reserve the right to withhold rewards if survey responses are found to be untruthful, invalid, rushed, copied, or do not meet our quality standards, as outlined in our terms and conditions.

If you are not eligible to take part in the survey, your responses will be discarded and not used, unless you have given your permission for us to store your details for future participation opportunities.

Full details of our terms and conditions can be found here: https: //roninstudies .com/participants/participant-terms-and-conditions

Thank you for your participation. If you have further questions, feel free to contact us and we will be happy to help!

For more information: https: //roninstudies .com/survey-complete

Kind regards,
RONIN Studies Team *

You can reply, if necessary, by responding to this email.

Please note that our core hours are 9:00 AM to 5:30 PM UKT.

Your information will be processed in accordance with our Privacy Notice (https: //roninstudies .com/privacy-notice). This communication is from RONIN International, a private limited company registered in England and Wales with registered number 07109224. Our registered office address is: Harling House, 47-51 Great Suffolk Street, London SE1 0BS, United Kingdom.

19 november 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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