Ryan Craven who was totally professional & extremely patient with us, answered all of our questions. Made sure repeatedly to let us know he was there to assist in any way! Excellent representation fo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything went smoothly. Our representative called before coming and she had completed her prior client early. She arrived at our home one-half early. Thank you again for assisting us with this h... Se mer
Customer service was fantastic. Everyone was kind, respectful and solved any issue within one phone call. The electronic notary signing was our only issue. Wish we could have had an in-person notary... Se mer
The process was very straightforward with concise instructions. By allowing signing docs prior to the appointment really helped. The Tech support was helpful when I had a problem with the link and... Se mer
Företagsinformation
Skrivet av företaget
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Kontaktuppgifter
4,6
Utmärkt
8 tn omdömen
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As the person selling the property
As the person selling the property, this was the worst experience I’ve ever had with almost a half a dozen real estate transactions I’ve done in my life. There are too many people involved in the process, I don’t know if that is because you’re so spread out, but I kept getting different stories from each person. When it came to the amount that I had to pay at closing, I was given three different totals. Several times I would call and leave messages and not receive a call back. Personally., I would not recommend rocket mortgage to anybody because of how this transaction went. Honestly, you need to have a check sheet that list everything that both the buyer and the seller needs to provide at the beginning of the process so that everything is there and not peace meal together like mine was.
6 april 2026
Svar från Rocket Close
Thank you for taking the time to share your feedback with us. We're sorry you're having this experience
Great and organizes
5 januari 2026
Communication with Rocket Mortgage was…
Communication with Rocket Mortgage was the best! Your company was very clear on instructions and the paperwork that was sent to us came with very clear instrutions.
6 april 2026
They sent my check to the wrong address…
They sent my check to the wrong address and it’s impossible to get ahold of anyone. I can’t even talk to anyone.
30 mars 2026
Svar från Rocket Close
Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our team is working on solving this for you.
Initial process was a little confusing.
Initial process was a little confusing leading up to the closing. Closing process with the notary went smoothly with no problems.
6 april 2026
Excellent… made it easy
6 april 2026
My experience with Rocket Mortgage was…
My experience with Rocket Mortgage was exceptional and beyond expectations, from applying to closing. Wonderful professional knowledgeable staff. Thank you Rocket Mortgage.
4 april 2026
Everything went smoothly and we were…
Everything went smoothly and we were kept informed as the process went along. Everyone was helpful and responsive to our questions.
6 april 2026
Payment figures changed immediately…
Payment figures changed immediately after signing intent to continue. That’s after screwing up the previous mortgage escrow account. Then, at closing, multiple documents had the wrong addresses.
30 mars 2026
Svar från Rocket Close
Thank you for taking the time to share your feedback with us. We're sorry you're having this experience.
The process was smooth and so simple
The process was smooth and so simple. I loved the updates on the website which made tracking the progress and next tasks so simple.
I totally understand why Rocket Mortgage is one of the best. I typically work with my bank for refis but NEVER again!
30 mars 2026
Im not gonna say that it was Rockets…
Im not gonna say that it was Rockets fault but the situation was drug out a little but at the end of the day we made it happen for each other
30 mars 2026
Closing was so easy
The closing process was easy enough; perfect for the online world. Loved having Rocket handle all the details. Maybe a little more informative and substantive updates as the process goes along. All in all it was a positive experience. Maurita Somerville of Rocketclose was fantastic and always responded quickly.
30 mars 2026
Great service from start to finish!
The application was easy and the Staff were very helpful. I was having a bad time with my technology at closing and Tiffany and Darnella went out of their way to get me closed. Great Service!
6 april 2026
Cory explained the process very clearly…
Cory explained the process very clearly and was with us with us every step of the way!
Excellent communication and personable, put us at ease with his prompt responses to our questions. We highly recommend Cory!
6 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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