Rinkit Omdömen 

I have just received my order and a couple of glasses had chips on the rim. So I emailed customer service with pictures. Ben on the customer service team responded and said they would send some more out to replace them and no need to send them back. I only ordered them on Sunday and delivered Monday. Then sorting out the problem The same day. Excellent service.

Bought 2 tables from the range, they both came damaged. Told them on the 10th July 2024.
Yesterday after yonks of going back and forth they told me to contact the people who sell them online to the range.
Got in touch with Rinkit last night and after 2 emails sending pictures in that range was supposed to have done I get a refund.
Fantastic service from Rinkit.
I will never shop online with the range ever again and the customer service from them was awful.
Thank you Lauren from Rinkit. Brilliant

Ordered two sets of cocktail glasses of some friends coming over. Margarita and espresso martini glasses. I was excited to open the boxes. One of the margarita glasses was cracked around the rim. Emailed Rinkit and got a reply (same day, within minutes) that a replacement would would be with me in a few day. No stress, no hassle or messing around. Three days later a new glass arrived. If only all customer service was like this, there would be less stressed out workers, and more happy customers. Thank you, thank you Rinkit!

i got my melodia glassware set from rcr. very nice set good quality. order came next day however one of the glasses was broken in the pack.

fast reply from them to replace. However i do think the packaging is not fully fit for glassware considering courier service will not care of the product status

What a superb service!
Next day delivery of my order for glassware …. followed up by an immediate response for replacement of 3 items damaged, not due to their immaculate packing. but to poor transportation by the delivery firm.
So unusual to have one’s problem dealt with so speedily.
Thank you Rinkit.
Mike HW

I ordered 10 jars at an amazing discount price, on arrival (which was quick) one had gotten broken by the couriers. Rinkit responded very quickly and sent out a replacement immediately. The customer service is first class and I would give them 5 stars, but it`s spoilt by the rather inadequate packing of glassware! I`m surprised that only one of the 10 jars was broken not more, and the replacement was better packed but just about survived the best efforts of EVRI to destroy it! They really need to put more effort into decent packaging of these glass items.

I ordered a hammock base which arrived promptly within two days. Unfortunately one part was slightly bent which meant it wouldn’t fit together. One email and less than 48 hours later, I had a perfect replacement and I didn’t even have to return the damaged item. Great customer service - thank you very much.

The prices are reasonable, products good quality. Ordered some storage jars, 3 jars arrived broken. I emailed the company, they responded within an hour and resolved by sending replacements. Great customer service!

Great products and fast delivery great customer service will be ordering again

Ordered a set of plates around 6pm on a Saturday night with standard £5 shipping. Received my order at 11am on Sunday morning. Less than 24 hours? Amazon can’t even match that! The plates are excellent quality (especially for the low price) and arrived securely packaged in bubble wrap. I was wary of this site, because I had never heard of it, but I am very pleased with my purchase and will be ordering from them again in the future!

Ordering was smooth and easy, and it arrived really promptly. Unfortunately one item was broken during delivery which was unfortunate. I contacted the sales team and they responded super promptly and are replacing the item no quibbles. Excellent customer service!

I placed an order for drinking glasses from this Company. Unfortunately in transit two glasses arrived with chipped rims. I emailed the Company and enquired about their returns policy. I was told to keep the two perfect glasses and dispose of the faulty. The Company are replacing my order free charge.
I would recommend this family Company

If I could give this company a Zero I would what an absolute joke of an organisation.
Ordered goods from The Range who I believe are behind this company.
Delivery was guaranteed ‘Next Day’ and after a few weeks of receiving emails from EVRI telling me that the parcel was lost The Range eventually got round to replacing the product after 4 weeks.
This was only after them being told BY ME that EVRI had lost the goods.
Parasols without bases are not much good and it delayed the opening of our volunteer community group’s activities.
No offer of compensation no real apology and in one email The Range actually had the audacity to ask me to post a positive review.
The Cheek of it.

I had an issue with an item. Their customer service was fast and efficient in resolving the query. The item was quickly replaced.

I bought some drinking glasses. Lovely quality, just as photos. Unfortunately when they arrived one was broken, but Rinkit sorted a replacement within a couple of days and were really friendly and helpful. Highly recommend.

Great for kitchen goods and homewares. Quality stuff at excellent prices; customer service always excellent. Highly recommend.

I placed my First Order, with the assistance of Lauren, who is a star when I had problems using the First Order 10% Discount Code. She was so patient, friendly, and professional too.
Fabian was also ever so very helpful with my query too, which was resolved to my complete satisfaction.
I found Ritkin has Great Customer Service, Great Products, Prompt Delivery and very competitive prices.
What more could a customer ask for?
Absolutely Nothing Well Done All!!

Superb customer service, special thanks to Katie and Evangeline for helping me to resolve the delivery issue.

My order was reasonably priced and good quality on arrival. I purchased several types of glassware for my cocktail making masterclass. There was an issue of a couple of broken glasses on arrival of my order, however I made contact with Rinkit on the same day and within an hour they had responded with a promise of replacements being sent out to me. I was so impressed when my replacements arrived 2 days later, wrapped securely and all intact. Fantastic service and respectful company who value the customer. I would shop here again.

Very helpful,the delivery company lost my parcel so the company personally got in contact with me to see what was the next step I wanted to take (resend,refund ect) witch I am very greatful for and haven't really seen with another company thank you again.