I ordered a side table for my sofa and I received it within a couple of days. Fabulous customer service! Thank you Viva Lagoon team!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Se mer
Företaget har svarat
Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Se mer
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Absolutely love our new coffee table. Customer service/communication was excellent, from day of placing our order to day of delivery. Everyone went out of their way to make sure the product arrived on... Se mer
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Företagsinformation
Skrivet av företaget
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Kontaktuppgifter
11-12 Old Bond Street, W1S 4PN, London, Storbritannien
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
4,7
Utmärkt
406 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Living Room Furniture - Side Table
I ordered a side table for my sofa and I received it within a couple of days. Fabulous customer service! Thank you Viva Lagoon team!
10 augusti 2026
Great customer service
Great customer service - my order arrived earlier than expected - very happy with my purchases.
15 juli 2026
Ordered my 2 sun loungers on bank…
Ordered my 2 sun loungers on bank holiday Monday and the loungers were delivered on Tuesday. Would absolutely recommend this company, very friendly and incredibly efficient. Easily 5 stars from me
7 april 2026
Excellent service
The seller provided an excellent experience. One of the bowls arrived damaged, but after I reported it, they immediately offered to send a replacement. The new item was delivered as promised. Communication throughout the process was polite, clear, and very helpful. Highly reliable and professional seller.
21 januari 2026
Excellent service
Excellent service. I wanted a vase which showed as being the last in stock. Based on other TP reviews (re lack of stock) I contacted the company to check they actually had it in stock before I purchased it online. They called back within a couple of hours and it arrived the next day. Excellent! And the vase is beautiful.
20 mars 2026
Omdöme utan inbjudan
Lovely cushions and very good customer…
Lovely cushions and very good customer service
17 februari 2026
HIGHLY RECOMMENDED
Great experience with Viva Lagoon; excellent communication and customer service. Ordering process was straightforward, item was well-packed and delivery was prompt.
Unfortunately, the item I ordered had a fault which had been obscured by a label, probably before it had even got to Viva Lagoon, so they themselves would have been unaware. They got back to me very promptly with the offer of a replacement and without having to return the faulty item. The issue was resolved smoothly and without any hassle.
Highly recommend this business.
10 januari 2026
Omdöme utan inbjudan
Product was delivered on time
Product was delivered on time, with minimum fuss, & in good condition.
30 december 2025
Very quick delivery.
30 december 2025
Kept in contact and delivery was…
Kept in contact and delivery was roughly the amount of weeks expected
24 november 2025
Excellent customer service.
8 oktober 2025
Product fine but only one towel sent…
Product fine but only one towel sent instead of two.
9 september 2025
Quick service.
The service is extremely quick and efficient.
However the bath mat states that it is slip resistant and it definitely isn't, rather disappointing!
26 augusti 2025
Svar från Viva Lagoon
Dear Christine,
Thank you for the feed back and we are sorry for the mistake on our website.
We will call you today to arrange for collection of the bathmat and arrange for a refund if you choose to return the item.
Warm regards
The team
Towel set arrived minus 1 hand towel
Towel set arrived minus 1 hand towel, replacement sent however there was snags, contacted company & replacement sent again without any quibbling. Very quick responses. Would use company again
15 augusti 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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