Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too sma... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I want to purchase something equine, I always check too see if Rideaway stock it. They're a company I trust. I always find they're competitively priced. It's always a gamble buying something with... Se mer
Les prix affichés sont mensongers, car il faut payer une taxe de dédouanement qui va jusqu'à doubler le cout de votre achat. Je n'ai jamais reçu ma commande mais je reçois des factures d'UPS pour un... Se mer
Företaget har svarat
A really well presented website. Easy to search for the products you are interested in. A good range of products, competitively priced. Once selected, the order and payment process was very straigh... Se mer
4,4
Utmärkt
4 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really easy to use website, lots of choice, speedy delivery
Really easy to use website
22 januari 2023
Placed my order and the following day…
Placed my order and the following day it was delivered. Brilliant, thanks
19 januari 2023
Weatherbeeta jacketi bought the weatherbeeta long jacket…
I bought the weatherbeeta long jacket in black in your sale. The delivery was earlier. Lovely just what I needed.
22 januari 2023
Ordered late night Monday
Ordered late night Monday, delivered Thursday, delighted with rugs, fit perfectly, good price.
19 januari 2023
delivery -no time scale and no updates-…
delivery -no time scale and no updates- money taken .when chased order not even dispatched !
29 december 2022
Svar från Ride-Away
Hi Emma,
Thank you for your email.
I'm sorry that you are not happy with the service. I can see you placed your order on the 17th January and this was delivered to you on the 20th January so hopefully all is well.
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
Rubbish Weatherbeeta dog collar
Perfectly good service from Rideaway but product was rubbish. Will be returning it. Note that the company seems to be in breach of the Distance Selling Regulations by not refunding p&p
20 januari 2023
Svar från Ride-Away
Hi Ms S F Adams,
Thank you for your review.
I amsoprry the item did not fit as expected, however I can see you have taken advantage of our free returns to send the item back for refund.
We do advise in our terms and conditions that postage and packaging is non refundable, you can find this here: https://support.rideawaystore.com/hc/en-gb/articles/4913584445329-How-do-I-return-my-order-in-the-UK-
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
Product besteld en betaald en kreeg…
Product besteld en betaald en kreeg vervolgens geen bevestiging mail met order nummer en op mijn account stond ook geen besteldtatus voor mij voelt het als oplichters nu , moet dit herstellen ik heb netjes mijn geld terug gekregen er was iets misgegaan met het bestellen
19 januari 2023
Omdöme utan inbjudan
Svar från Ride-Away
Hi WIlma,
Thank you for your review.
I am sorry that you have not received any information regarding your order. Please do provide us with the name on the order or the email address used and a colleague will reach out to assist.
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
Wrong item arrived
Wrong item arrived. Have contacted rideaway and they have confirmed they are looking into the matter but are quite busy at present,
I Ordered an outdoor rug and an indoor rug lining arrived. The order number on the parcel correlated with what I had ordered. Waiting for a resolution.
19 januari 2023
Svar från Ride-Away
Hi Rosalind,
Thank you for your review.
I ams orry for the issues you have had with your order. I shall have a colleague reach out to you today to resolve this issue.
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
Easy to order
Easy to order, beautifully packaged and fabulous boots. The ladies Dublin boot. So comfortable for dog walks and look good enough to wear into the local after!
18 januari 2023
Well priced rug delivered really…
Well priced rug delivered really quickly, perfect for an emergency replacement in the cold weather. This particular rug would probably be best as a spare in the long term but for the price it does the job!
14 januari 2023
Reliable and well-priced
Always deliver on time. Products as described and at a good price - top customer service there if you need it.
11 januari 2023
Fabulous customer service and a top…
Fabulous customer service and a top class product! Will be shopping again
17 januari 2023
Easy to use website & a quick delivery
8 januari 2023
Really quick shipping and delivery
13 januari 2023
Prompt action
Was notified that my order was not in stock and was given the option to get a refund or just wait till you got it in from your supplier. Very pleased with the quality and the colour is lovely.
I was not left wondering what was happening to my order.
11 januari 2023
Quality products with great price and…
Quality products with great price and came much faster than estimated delivery date
13 januari 2023
Excellent leather dog collar & Bibi was…
Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too small so I went for the next size up - WRONG! Extra holes have had to be drilled & we need some sort of "toggle" to tidy up the excess lead.
12 januari 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.