Ordered some expensive Alpinestar Tech 7 boots £289.95 - They leak on the first use due to poor stitching. PLEASE ADVISE AS THERE IS NOW NO WEBSITE
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can’t beat the prices. Goods showed 1-2 days despatch time and I received them 5 days after ordering however a bit confusing as I kept receiving emails saying I had left the items in the basket, quic... Se mer
I rated them 1 star before due to payment issue, but I changed it to full stars because they made a huge impressive delivery from UK to UAE. Cool discounts and stuff too! Real ones! Just in 5days. It... Se mer
New boots were cheaper than any other site! Turned up within the time promised, would definitely recommend dirtbikebitz to anyone and will look here first next time for any riding gear! 🤙🏻
Företagsinformation
Skrivet av företaget
Dirtbikebitz part of the Internet Fusion Group. Based in the UK, we have over 25 years off-road experience and over 15 years internet and eCommerce experience. We have accounts with all the major suppliers, so if you can't find what you want on our website then please drop us an email and we will do our best to get it for you. At DirtBikeBitz the most important factor is the delivery of customer service which in our opinion is just as important as the quality of the products we provide. We strive to provide our customers, both past and present with the most up-to-date products the off-road industry has to offer. DirtBikeBitz is not just about selling the best gear at the lowest prices - although our competitors may think so! We actively seek new products from overseas expos, to differentiate us from our competitors. We are also proud to support the sport at grass roots level, by actively supporting local clubs focusing on junior riders; our sports future! For your privacy and security, we promise we won't pass on any of your details to any 3rd parties. We use Sage Pay to process card transactions as they use the latest technologies to ensure that your card details are safe and secure and cannot fall into unauthorised hands (we don't even get to see the details if you buy online as the whole transaction process is handled by Sage Pay!) We also accept PayPal Payments which is becoming more and more preferred in online shopping.
Kontaktuppgifter
Storbritannien
- customersupport@dirtbikebitz.com
- www.dirtbikebitz.com
4,4
Utmärkt
4 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered some expensive Alpinestar Tech…
Ordered some expensive Alpinestar Tech 7 boots £289.95 - They leak on the first use due to poor stitching.
PLEASE ADVISE AS THERE IS NOW NO WEBSITE
17 april 2023
Omdöme utan inbjudan
Ordered fox boots from this lot and…
Ordered fox boots from this lot and they are faulty, stitches burst at the seem after 2 days at the track and there’s no way to get a hold of them.
Tried to contact fox who have said I need to go through this lot. Joke.
7 juli 2023
Omdöme utan inbjudan
Good company to deal with.
Very good pricing, prompt delivery and good communication if only everyone traded this way.
23 april 2023
Great price and quick delivery.
19 april 2023
The leatt gloves are really poor…
The leatt gloves are really poor quality, disappointing and wont last 5mins
17 april 2023
Svar från Dirtbikebitz.com
Hi Mark,
Thank you for your review. We are sorry to hear that you are dissatisfied with your gloves. I have requested a colleague to reach out to offer assistance.
We apologise for this issue and for any inconvenience caused.
Alex - Customer Experience, DirtBikeBitz.
Ordered 200$ worth of gear never got it.
Ordered 200$ worth of gear and never got it. Says it’s stuck at customs and they won’t respond or answer anything and won’t give me my money back.
UPDATE they refunded my money but now the company and me are both out a package which sucks cause I really was excited for the goggles and gear. Can’t find them anywhere else.
16 mars 2023
Omdöme utan inbjudan
Svar från Dirtbikebitz.com
Hi Tanner,
Thank you for your review. We are sorry to hear of the delay with your order. I can confirm a colleague has been investigation with the courier, the courier has confirmed that the parcel is currently being held by customs.
I have requested a colleague to reach out to you today with a resoloution.
We apologise for the delay caused by the courier and for any inconvenience caused.
Alex - Customer Experience, DirtBikeBitz.
Trustworthy and timely
They had what I needed at a really really good price and it showed up really quick too.
20 april 2023
MTB helmet and Jersey purchase
Great prices fast delivery, from great supplier highly recommend
19 april 2023
all good if needed will use again
18 april 2023
Great service 👏 and perfect
18 april 2023
Poor checks
Order process and delivery is efficient but it’s the second time the wrong size helmet has been sent.
16 april 2023
Svar från Dirtbikebitz.com
Hi Luke,
Thank you for your review. We are sorry to hear of this issue. I have requested our motocross specialist to reach out and offer assistance.
We apologise for this issue and for any inconvenience caused.
Alex - Customer Experience, DirtBikeBitz.
Quick response to my online order item…
Quick response to my online order item arrived next day, I will be using this business again. Buy with confidence everyone
17 april 2023
Great service and product
16 april 2023
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