Dealing with Zander through the process of exchanging and refinancing to a new car, he made it an easy process and helped with any questions we had. Top marks to him, an asset to the team
Företaget har svarat
Plats
Byt platsHyundai Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having bought 2 new cars every 4 to 8 years (and latterly a longer period over the past 40 years) I have again bought a new car for me and decided to try a Hyundai Hybrid Tucson. On visiting Richmond... Se mer
Företaget har svarat
We had Harry helping us with picking our new car, he was so friendly and informative and answered any questions we had. Leaving happy customers.
Företaget har svarat
We were looked after by Zander. He explained the whole process in detail and answered all questions. He went above and beyond helping us arrange the correct level of car insurance. A friendly and help... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bilbesiktning
- Bilservice
- Hyundai-återförsäljare
- Skoda-handlare
- Återförsäljare av begagnade bilar
Skrivet av företaget
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Kontaktuppgifter
Hyundai Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Storbritannien
- 02392 221 441
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dealing with Zander through the process…
Dealing with Zander through the process of exchanging and refinancing to a new car, he made it an easy process and helped with any questions we had.
Top marks to him, an asset to the team
12 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so glad to hear that the process of exchanging and refinancing to a new car was easy for you. It's wonderful that our team member was able to help with all your questions.
OP has been brilliant
OP has been brilliant, very helpful, bought few cars from him, always look after us, thank you OP
11 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We are so happy to hear about your positive experiences with us and are truly grateful for your continued loyalty. We appreciate your kind words!
Thank you OP for all your help
Thank you OP for all your help, really helpful and knowledgeable, bought from OP few cars now, legend
11 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We are incredibly grateful for your kind words and continued trust in us. We are so happy to know that we could assist you.
OP did an outstanding job would use…
OP did an outstanding job would use again
11 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We are so happy to hear that you had an outstanding experience with us. We truly appreciate your kind words and look forward to assisting you again in the future.
First time purchasing
First time purchasing.
OP great customer service!
9 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so happy to hear you had a great first experience with our customer service! We truly appreciate your kind words.
The Joy of Buying A New Car
Having bought 2 new cars every 4 to 8 years (and latterly a longer period over the past 40 years) I have again bought a new car for me and decided to try a Hyundai Hybrid Tucson. On visiting Richmond Portsmouth my salesperson turned out to be a lady called Ms Nicola Pert. Throughout the sale - I am now in possession of the car - she was superb in her front of house skills and at all times provided the greatest amount of help and was ready at all hours to answer my queries. From my extensive experience of interviewing personnel for highly competitive employment over half a century she absolutely shone and stood out as someone - in a previous life - I would have had no hesitation in employing. My tip to Richmond is to put a ball and chain round her ankle so that she can not go somewhere else!
7 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We are absolutely delighted to hear about your exceptional experience with us, especially regarding your recent purchase of the Hyundai Hybrid Tucson. It is wonderful to know that our team member provided such outstanding service and made your car-buying journey so positive. We truly appreciate your kind words and valuable feedback.
OP was very helpful with his advice.
OP was very helpful with his advice.
He was a pleasure to deal with.
Highly recommended OP for good customer experience.
8 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We appreciate your wonderful five-star review! We're so glad to hear that our team provided helpful advice and a pleasant customer experience.
OP was very patient with me and…
OP was very patient with me and explained everything - sometimes twice!! my first all electric car. always use Hyundai
8 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so glad to hear about your positive experience transitioning to your first all-electric car with us. We appreciate your loyalty to our brand!
Exceptional!
Nic was really personable, professional and provided an exceptional service.
Made me feel incredibly comfortable and not pressured at all into making a purchase. She was great!!!!!
6 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so pleased to hear that our team member was personable, professional, and provided exceptional service. It's wonderful that you felt comfortable and not pressured at all!
We had Harry helping us with picking…
We had Harry helping us with picking our new car, he was so friendly and informative and answered any questions we had. Leaving happy customers.
4 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so glad to hear you had such a positive experience picking out your new car! It's wonderful that our team member was friendly and informative, answering all your questions and leaving you happy customers.
Great customer experience by OP
Great customer experience by OP, really helpful and informative, thank you OP
4 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We are so happy to hear that you had such a positive experience with us! It's wonderful to know that our team was helpful and informative.
Excellent service
Excellent service, no nonsense. Knew exactly what I was getting and signing up to. Appreciated Harry's experience, honesty and expertise. Harry is a credit to Hyundai. Thank you :)
4 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so pleased to hear you received excellent service and knew exactly what to expect. We truly appreciate your kind words about our team member's experience, honesty, and expertise!
Great experience and service from start…
Great experience and service from start to finish. Harry Khan (Senior Sales)was great in keeping me in the loop and explaining everything throughout
3 september 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so pleased to hear that you had a great experience and received excellent service from start to finish. It's wonderful that our team member kept you informed throughout the process.
Lovely service
Lovely service, Ollie was a great salesman. I am very happy with my car and I got it for a very good price ☺️. They didnt try and push finance or large deposits up front.
1 september 2026
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so glad to hear you received lovely service and that you're very happy with your car and the great price you got! It's wonderful that you felt no pressure regarding finance or deposits.
Harry Kahn was fantastic at getting us…
Harry Kahn was fantastic at getting us the best deal and arranging pick up of the new car very quickly
29 augusti 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so glad to hear that our team member was fantastic at getting you the best deal. We appreciate your kind words about arranging the car pick-up quickly!
Without a doubt the worst customer…
Without a doubt the worst customer service I've ever experienced, my brand new Hyundai Kona has been in three times and their after care is zero, it had to be towed by the RAC today and not one person from the dealership called or email me to ask if I was ok, now Richmond mg is amazing.
The parties who I won't mention know who they are, I really wanted a good experience with them but it's been terrible 😔.
28 augusti 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
Hi Steve,
Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
Jakob is an excellent car salesman.
Jakob is an excellent salesman and extremely personable . He successfully sourced a car for our needs and helped us by explaining the online car registration procedures.
27 augusti 2026
Svar från Richmond Motor Group - Hyundai Portsmouth
We're delighted to hear that our team successfully sourced a car for your needs and provided excellent assistance with the online car registration procedures. We appreciate your positive feedback!
OP Excellent Customer Service
OP, the man, thank u for looking after me buying a Brand New Kona
25 augusti 2026
Omdöme utan inbjudan
Svar från Richmond Motor Group - Hyundai Portsmouth
We are so happy to hear about your positive experience with your new Kona! We truly appreciate your kind words.
Svar från Richmond Motor Group - Hyundai Portsmouth
We are so happy to hear about your positive experience with OP! We truly appreciate your kind words.
Don't really like shopping but we were…
Don't really like shopping but we were shown the car that fitted our requirements. It was what we thought we were looking for and we purchased it.
18 augusti 2026
Svar från Richmond Motor Group - Hyundai Portsmouth
We're so glad we could help you find the perfect car that met your requirements. We appreciate your business and kind words!
Detta är Trustpilot
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