Signed up, rentola returned a whole 11 results in the city I was looking in. Cancelled the subscription immediately as 11 results isn’t worth $6.50 never mind $65 They said I didn’t cancel and trie... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was well aware of being charged $65 at the end of the trial period but I must say, it WAS very confusing to complete to do?!? With that part of your question met, the rest immediately followed suit... Se mer
Företaget har svarat
I’ve had a minute of wonderin, but I absolutely love their service and I high recommend
Företaget har svarat
I think your customer service is great. I issued a complaint that I had been wrongly charged and detailed what happened to Ron who eventually helped me get a partial refund while explaining to me the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Kontaktuppgifter
3,2
Medel
87 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They were saying the right thing and I like the house on 142 Murray St. In Trenton Ontario
They help with all the things I asked about it's almost like they just about read my mind
20 april 2023
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Dean ,
Thank you very much for your kind words!
We are glad to hear that our services have been useful to you.
Have a lovely day!
Kind regards,
Sara
findallrentals.ca
Why can I not find anything for…
Why can I not find anything for Georgina area in York Region of Ontario
18 april 2023
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Marny,
Thank you very much for your review! We are doing our best to improve the customer experience and your opinion is valuable to us.
What type and how many vacant properties that are currently advertised in your area depends on supply and demand.
Feel free to contact us and our customer service can assist you in the matter.
Have a great day!
Best regards
Sara
findallrentals.ca
My property was fraudulently posted.
I am an investor and real estate broker. My property was posted on Rentola fraudulently and I contacted the website about it by finding the posting and reporting it as fraudulent. They did not respond, so I paid the $2 required fee to contact the fraudster directly to remove my property. Then Rentola demanded I pay a $55 membership fee after they repeatedly did not respond to my emails and complaints. Rentola went as far as to send me daily 2am collection emails stating they would send their claim to Collections!! The gal of this company is inspiring! I would not be surprised if half of the properties listed are fake.
7 mars 2023
Svar från Rentola.ca - Making property search smarter
Hello Randy,
Thank you for your review. We appreciate you taking the time to give us feedback.
We are sorry to hear that you are not satisfied with our service.
We understand that you were not fully aware that you created a subscription on our website, which led to your account being charged for the renewal of the subscription. In our terms and conditions, which needs to be accepted before payment verification, it is clearly stated that there is a trial period and afterwards you are charged standard price for each subscription period until you choose to cancel the subscription. >https://rentola.ca/terms-and-conditions<
We have reached out to you via email and we would like the opportunity to resolve the issue you are facing and give you a better experience with us.
Please reply to us so we can come to a resolution.
Yours sincerely,
Ron
Like Tony the Tiger says you're…
Like Tony the Tiger says you're grrrrrrrr4aaate
28 februari 2023
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Ek,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
David
Rentola.ca
Very prompt,attentive and relevant…
Very prompt,attentive and relevant advice and action with follow up. Great service!
17 februari 2023
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Paul,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
David
Rentola.ca
Good Customer Service
Rover helped me resolve payment issues. Was very professional and courteous towards me.
10 februari 2023
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Sarah,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
David
Rentola.ca
Svar från Rentola.ca - Making property search smarter
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola.ca
The site is friendly and easy to use
The site is friendly and easy to use, the support is fast and they are customer oriented.
22 november 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola.com
My experience with Rentola was not good, but Mary a support person did clear it up for me so that was good!
My experience with Rentola was not good. However Mary a support person cleared it up for me so that was positive.
16 november 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi,
Thank you very much for your review! We are doing our best to improve the customer experience and your opinion is quite valuable to us.
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola.com
Great customer service experience
I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. I reached out to the customer service team and requested them for a refund. I was served by Naomi who efficiently and promptly processed my refund. I found the experience to be very seamless.
18 oktober 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola.com
Svar från Rentola.ca - Making property search smarter
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola.com
Rentola made my search easy
Rentola made my search easy and efficient. Their website gives you the option to create an auto search which is great. It brought at least 5 new rental leads directly into my inbox on a daily basis. Great service! I highly recommend Rentola to anyone that is in the market for a new home or rental.
20 oktober 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi ,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Trust pilot was great
Trust pilot was great. They helped me with my issue in a short period of time.
27 september 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi ,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola.ca is an Awesome Resource if…
Rentola.ca is an Awesome Resource if you are looking to List or Rent a place to live. They have excellent and prompt customer service, which I found very helpful! I highly recommend using Rentola.ca. The only negative is that their website is not very smart phone friendly. Vìew it on a computer.
18 september 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi ,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Thanks for your help Rover
Thanks for your help Rover, I appreciate your assistance, if I'm looking for another place I'll def come back to Rentola.
24 september 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Brittany,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola
Easy to use so polite
Easy to use so polite, I felted as if I was talking face to face 👀. Thanks I appreciate
8 september 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Herve,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola
My husband wasn't used to applying this…
My husband wasn't used to applying this way before and requested me to cancel. I was raised in A Landlord home. I helped clean apartments and helped with the rent payments etc. I did snow removal etc.
We did not use internet ai those days. My family did it for 25 years.
I appreciate you getting back to me. We rented from Sunrealty who were very encouraging to us when we left one place. Saying they would give us a good review in the future. We are supposed to look at a place tonight. Hope it goes well. We may resign on if not. Thanks for everything!
12 juli 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Carla,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola
5 Star
I would never leave a nasty reply to anyone. Everyone has their own opinion but as for myself I was satisfied with the service. Thank you
25 juni 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Margaret,
Thank you for your review!
We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.
Have a great day!
Best regards
Rentola
I subscribed to the service and found it very useful
I subscribed to the service and found it very useful. However, my situation changed and an alternative was found that did not require these services and I tried to cancel the subscription within the time alloted for such action. Unfortunately, the system was not allowing me to even get into my account and I was billed as anybody would be after the term expired for cancellation.
After explaining my predicament, the folks at Rentola were very helpful in resolving this matter, and I am grateful for their help in this.
I would recommend this service as it is very useful, and the folks running it are very understanding.
Thanks to Dave for his attentiveness and common sense.
Sincerely
Jerzy
25 juni 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Jerzy,
Thank you for your review!
We are glad to hear that you got the help you were looking for and we will send Dave your feedback. It means a lot to us.
Have a great day!
Best regards
Rentola
I got results very fast in finding what…
I got results very fast in finding what i needed thank you
28 maj 2022
Omdöme utan inbjudan
Svar från Rentola.ca - Making property search smarter
Hi Lenore,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.