When I took delivery of the dishwasher, the guys beckoned me into the back of the van, saying, "We'll take it back". Understandable, since it was unboxed, crudely covered in bubblewrap and with the b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered my washer dryer and it came fast. More damage than describe but it worked so I was pleased. However it developed a fault in the warranty period. I have tried contacting them on multiple... Se mer
Ordered 3 items Smooth transaction Delivered at the time and date agreed Good communication from crew and very helpful on arrival Good quality exactly as advertised Thanks again happy son in... Se mer
Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it fre... Se mer
Företagsinformation
Skrivet av företaget
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
Kontaktuppgifter
Bath Road,, NE10 0JT, Gateshead, Storbritannien
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic
Excellent service
Great customer care
Will definitely use again

Svar från Renew2u
Happy
Great pricing and warranty as my dryer broke and was replaced in no time. Thank you

Svar från Renew2u
Item lost between warehouse and carrier!
Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day

Svar från Renew2u
Can't fault the service at all very helpful. Thank you.
I was very pleased with the service provided and the two guys who delivered the goods. Thank you.

Svar från Renew2u
I really hate writing bad reviews…e
I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.

Svar från Renew2u
The service was prompt and the guys who…
The service was prompt and the guys who did the delivery even offered to plumb it in for a little extra.

Svar från Renew2u
Product as described in the rating
Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend

Svar från Renew2u
Spot on
Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious

Svar från Renew2u
Was missing rear feet for a dishwasher…
Was missing rear feet for a dishwasher but customer service was excellent and posted some out quickly

Svar från Renew2u
Consistently High Quality
I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.
The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!

Svar från Renew2u
Easy experience
Easy experience, easy to use websit with info you require about the items for sale at the time. Any questions asked were answered in a timely fashion. Good prices for the goods and the delivery was quick and efficient, Would recommend to others and have done so already

Svar från Renew2u
Whole process was very good
Steve was great to deal with, the delivery guys were professional and very friendly and the fridge was exactly as described. Thoroughly recommend the company.

Svar från Renew2u
good product, quick delivery, easy
the product I ordered was in excellent condition as described it would be, easy to install, and the delivery people were great. would definitely buy from this website again!

Svar från Renew2u
Excellent communications
Excellent communications, prompt delivery. Fridge freezer as described, one very happy customer. many thanks

Svar från Renew2u
Put in the wrong address by mistake and…
Put in the wrong address by mistake and they wouldn't change it and wouldn't deliver to my son address shocking service would not recommend to anyone

Svar från Renew2u
Great service during the holiday…
Great service during the holiday period; good communication when they resumed from their break and speedy delivery

Svar från Renew2u
Lovely product good service.
Lovely product good service.
But ıs come wet Paket. Also wet inside is well.

Svar från Renew2u
Company representative was very helpful…
Company representative was very helpful , and went out of his way to see that the item was despatched that day and the item was received the following morning
Detta är Trustpilot
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