Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

When I took delivery of the dishwasher, the guys beckoned me into the back of the van, saying, "We'll take it back". Understandable, since it was unboxed, crudely covered in bubblewrap and with the b... Se mer

Betygsatt 2 av 5 stjärnor

Ordered my washer dryer and it came fast. More damage than describe but it worked so I was pleased. However it developed a fault in the warranty period. I have tried contacting them on multiple... Se mer

Betygsatt 5 av 5 stjärnor

Ordered 3 items Smooth transaction Delivered at the time and date agreed Good communication from crew and very helpful on arrival Good quality exactly as advertised Thanks again happy son in... Se mer

Betygsatt 3 av 5 stjärnor

Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it fre... Se mer

Företagsinformation

  1. Vitvaror och hushållsapparater

Skrivet av företaget

Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

137 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(137)

90 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic

Excellent service
Great customer care
Will definitely use again

14 mars 2025
Omdöme utan inbjudan
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Betygsatt 5 av 5 stjärnor

Happy

Great pricing and warranty as my dryer broke and was replaced in no time. Thank you

6 januari 2025
Omdöme utan inbjudan
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Betygsatt 1 av 5 stjärnor

Item lost between warehouse and carrier!

Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day

3 mars 2025
Logotyp för Renew2u

Svar från Renew2u

We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.

Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.

Betygsatt 5 av 5 stjärnor

Can't fault the service at all very helpful. Thank you.

I was very pleased with the service provided and the two guys who delivered the goods. Thank you.

28 februari 2025
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon

Betygsatt 1 av 5 stjärnor

I really hate writing bad reviews…e

I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.

20 februari 2025
Omdöme utan inbjudan
Logotyp för Renew2u

Svar från Renew2u

We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.

Thank you for posting the review and allowing us the opportunity to explain our policies.

Betygsatt 5 av 5 stjärnor

Product as described in the rating

Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend

24 februari 2025
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to leave feedback it is very much appreciated.

Betygsatt 5 av 5 stjärnor

Spot on

Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious

24 februari 2025
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to leave feedback it is very much appreciated.

Betygsatt 5 av 5 stjärnor

Consistently High Quality

I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.

The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!

19 februari 2025
Omdöme utan inbjudan
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to write a review it is very much appreciated.

Betygsatt 5 av 5 stjärnor

Easy experience

Easy experience, easy to use websit with info you require about the items for sale at the time. Any questions asked were answered in a timely fashion. Good prices for the goods and the delivery was quick and efficient, Would recommend to others and have done so already

5 februari 2025
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to leave us a review, its very much appreciated.

Betygsatt 5 av 5 stjärnor

Whole process was very good

Steve was great to deal with, the delivery guys were professional and very friendly and the fridge was exactly as described. Thoroughly recommend the company.

4 februari 2025
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to leave us a review, its very much appreciated.

Betygsatt 5 av 5 stjärnor

good product, quick delivery, easy

the product I ordered was in excellent condition as described it would be, easy to install, and the delivery people were great. would definitely buy from this website again!

4 februari 2025
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to leave us a review, its very much appreciated.

Betygsatt 5 av 5 stjärnor

Excellent communications

Excellent communications, prompt delivery. Fridge freezer as described, one very happy customer. many thanks

6 februari 2025
Omdöme utan inbjudan
Logotyp för Renew2u

Svar från Renew2u

Thank you for taking the time to leave feedback. We are happy that you are pleased with your purchase.

Betygsatt 1 av 5 stjärnor

Put in the wrong address by mistake and…

Put in the wrong address by mistake and they wouldn't change it and wouldn't deliver to my son address shocking service would not recommend to anyone

12 januari 2025
Logotyp för Renew2u

Svar från Renew2u

Hi Jason,
We do appropriate that you have taken the time to leave us some feedback. We take the feedback very seriously as this helps us to improve our service.
I am sorry for the inconvenience that this matter coursed you ,it was never our intention to make things difficult.
Kind Regards
Renew 2 U

Betygsatt 5 av 5 stjärnor

Great service during the holiday…

Great service during the holiday period; good communication when they resumed from their break and speedy delivery

26 december 2024
Logotyp för Renew2u

Svar från Renew2u

We do appropriate that you have taken the time to leave us some feedback. We take the feedback very seriously as this helps us to improve our service.

Betygsatt 4 av 5 stjärnor

Lovely product good service.

Lovely product good service.
But ıs come wet Paket. Also wet inside is well.

13 december 2024
Logotyp för Renew2u

Svar från Renew2u

We do appropriate that you have taken the time to leave us some feedback. We take the feedback very seriously as this helps us to improve our service.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer