When I took delivery of the dishwasher, the guys beckoned me into the back of the van, saying, "We'll take it back". Understandable, since it was unboxed, crudely covered in bubblewrap and with the b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered my washer dryer and it came fast. More damage than describe but it worked so I was pleased. However it developed a fault in the warranty period. I have tried contacting them on multiple... Se mer
Ordered 3 items Smooth transaction Delivered at the time and date agreed Good communication from crew and very helpful on arrival Good quality exactly as advertised Thanks again happy son in... Se mer
Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it fre... Se mer
Företagsinformation
Skrivet av företaget
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
Kontaktuppgifter
Bath Road,, NE10 0JT, Gateshead, Storbritannien
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
3,9
Bra
136 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good all round service and excellent…
Good all round service and excellent item, delivered in a good time.
1 september 2025
Omdöme utan inbjudan
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Perfect will use again
Order arrived on time and as expected. The items were a very good price and work perfectly.
23 juli 2025
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Svar från Renew2u
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
I was pleased with fridge overall and…
I was pleased with fridge overall and delivery guys were good and very efficient. Thought first picture of product/advert on ebay should have shown dents not second or subsequent pictures as somewhat misleading although subsequent photos clearly showed cosmetic damage. Couldn't you have used car suction machine to pull them out? I know new door way too expensive.
23 juli 2025
Svar från Renew2u
Thank you for your feedback and great ideas, we will take your idea of the car suction machine on board.
I came across Renew2u on Ebay whilst…
I came across Renew2u on Ebay whilst searching for a washing machine.
They do refurbished machines which are clearly described with photos.
I bought an Hoover washing machine.
Delivered in no time and we'll packaged . Once packaged was removed the machine looked brand new. The photos did not do it justice.
The machine is fantastic and what a great company to purchase from. Great way of recycling too.
Many Thanks happy buyer indeed.
11 juli 2025
Omdöme utan inbjudan
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Awful product I’ve seen better in a…
Awful product I’ve seen better in a second hand shop. It was so scratched and dented. They do not show everything in pictures. Had to pay for delivery and pay for it to go back it’s all wrong
26 juni 2025
Svar från Renew2u
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
Item was like new for a fraction of the…
Item was like new for a fraction of the price. Quick delivery. would certainly use again in the future.
24 juni 2025
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Would never buy a 'New' appliance again
Fantastic experience. Great Value and the Appliance is like new. My old appliance broke after 13 months, so with a 12 month warranty (same as buying new) this was a no-brainer once I found out about this site.
28 maj 2025
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Tumble Dryer issue with door - swiftly resolved
Highly recommended. Just purchase a Candy tumble dryer via EBay. Had an issue with the door being on the left side but needed it to be on the right side No fuss, no quibble understanding customer service. Straight away offered a full refund. Decided to keep the appliance but was nice to know they acknowledged their mistake and were more than prepared to put it right. The people on the chat know their products and stock and certainly do give a 5 star outstanding service. Will def look to buy from these again 👍
30 maj 2025
Omdöme utan inbjudan
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Bought a washing machine of this site…
Bought a washing machine of this site only to have it leaking water and loud when it does a spin
15 maj 2025
Omdöme utan inbjudan
Svar från Renew2u
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Do not use this company
Do not use this company , had a different than ordered dishwasher delivered , when I spoke to them they were going to fix the mistake within 24 hrs. Days later no communication at all
Very poor customer service
23 april 2025
Svar från Renew2u
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
A part for the dishwasher was missing
A part for the dishwasher was missing. I had to purchase the part myself. Very unimpressed
23 april 2025
Svar från Renew2u
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. In this situation as a refurbishment company we do not have a spare part department. This is something we are looking into. Thank you for posting the review and allowing us the opportunity to come to the best speedy resolution for yourself.
Terrible company - AVOID!
Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.
22 mars 2025
Svar från Renew2u
We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
5 stars
Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.
26 februari 2025
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Fantastic
Excellent service
Great customer care
Will definitely use again
14 mars 2025
Omdöme utan inbjudan
Svar från Renew2u
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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