Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have not been able to contact this company after lodging a claim. Does it actually exist? Have tried contact@ claims@ and info@ remediator.com and calling and waiting 2hrs with no result. I notice... Se mer

Betygsatt 5 av 5 stjärnor

Must say didn’t expect much but these blokes at remediator did exactly what was said checking an insurance policy I paid for that wasn’t worth the paper it was written on. Got back the money in my han... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I would like to say Remediator was extremely helpful in getting the insurance money I paid for a credit card that I should never of got. We had a few teething problems but I did get the information ri... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Pretty easy process, I didn’t need to do anything other then provided my I’d and track down my old loan documents which they don’t need just makes it quicker. Received a lot more money back then I wou... Se mer

Företaget har svarat

Företagsinformation

  1. Konsult
  2. Cashback-leverantör

Skrivet av företaget

Remediator is Australia’s newest consumer remediation service.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

367 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good service at first

Good service at first, a little slower and less updated with the others. If i had the same service as the first claim you would have scored higher.

21 januari 2022
Logotyp för Remediator

Svar från Remediator

Thank you for your feedback! We have relayed this to the team, and we will aim to do better going forward.

Betygsatt 5 av 5 stjärnor

I found Remediator on Facebook and I…

I found Remediator on Facebook and I gave them a call and they help me claim my credit card insurance and it helps me a lot with bills. I recommend Remediator to help out with claiming insurance. 5star

20 januari 2022
Logotyp för Remediator

Svar från Remediator

Thank you for sharing your experience. Great to hear of your positive outcome and we are happy that you decided to use our service!

Betygsatt 5 av 5 stjärnor

Well I never believed it but I thought…

Well I never believed it but I thought I try it out any way all I could say I was wrong and thank you very much for the refund
I recommend dosent hurt to ask

19 januari 2022
Logotyp för Remediator

Svar från Remediator

Our pleasure. Thank you for sharing your experience and for your kind review. We hope you enjoy the refund!

Betygsatt 5 av 5 stjärnor

Thankyou and your colleagues for all…

Thankyou and your colleagues for all your assistance with recouping funds back and without complicated forms etc I would recommend you to anyone that needs assistance in regards to banking insurances and other things they may need again thanks to you and your team and Damien for efficiency; and easy contact a very happy client Therese

19 januari 2022
Logotyp för Remediator

Svar från Remediator

What a great review! Thank you for your kind words, it is great to hear that our work is appreciated, and we have passed your compliments on to the rest of the team.

Betygsatt 5 av 5 stjärnor

Simple and what they said

Simple and what they said.
I was sceptical as I saw the add on Facebook, but after checking out their credentials I gave it a go and all went great.

17 januari 2022
Logotyp för Remediator

Svar från Remediator

Thank you for the great review. We all work hard to seek remediation for our clients and we're glad to hear you had a positive experience.

Betygsatt 3 av 5 stjärnor

The staff were great however I feel…

The staff were great however I feel that 20% of the amount owing to us is a bit much considering it was money that was illegally obtained by the company from us

17 januari 2022
Logotyp för Remediator

Svar från Remediator

Thank you for your feedback! If there’s no refund, there’s no fee. If successful, our fee is 20% plus GST of the refund amount. This compares favourably to some other consumer remediation services which charge 30%, and to some class actions. An academic submission to a recent Parliamentary enquiry found that over the past 20 years, legal fees plus litigation funding fees on class actions added up to on average approximately 40%.

Betygsatt 5 av 5 stjärnor

Excellent service

Very helpful and great outcome

16 januari 2022
Logotyp för Remediator

Svar från Remediator

Thank you for your kind review and we hope you enjoy the refund.

Betygsatt 5 av 5 stjärnor

Thank you

Thank you, quick, fast and efficient!

14 januari 2022
Logotyp för Remediator

Svar från Remediator

Our pleasure. Thank you for sharing your experience and for your kind review.

Betygsatt 5 av 5 stjärnor

Quick and easy and money in the bank

Quick and easy and money in the bank
One phone call was all it took
100% happy with the results

14 januari 2022
Logotyp för Remediator

Svar från Remediator

How easy was that! Thank you for using our service and we hope you enjoy your refund.

Betygsatt 1 av 5 stjärnor

It’s been over nearly 5 months since…

It’s been over nearly4 months since contacting Remediator about a claim. Have phoned them twice with no return calls. Would like some feed back seeing Remediator advertises that Companies have 30days to respond to a claim.

14 januari 2022
Omdöme utan inbjudan
Logotyp för Remediator

Svar från Remediator

Thank you for bringing this to our attention.
This review appears in our records as an organic source, as such, we are not able to track your details. We apologize for this inconvenience and in order to sort this out, we kindly ask for you to contact us:
1800 984 707
documents@remediator.com

Betygsatt 5 av 5 stjärnor

Great team of employees

Great team of employees, sorted everything only after one phone call and next thing I received refund from the bank, in few weeks. Strongly recommended.

14 januari 2022
Logotyp för Remediator

Svar från Remediator

Thank you for the great review. We all work hard to seek remediation for our clients and we're glad to hear you had a positive experience.

Betygsatt 5 av 5 stjärnor

Fantastic surprise

I contacted REMEDIATOR NOT EXPECTING ANYTHING TO HAPPEN.BUT THOUGHT I WILL GIVE IT A TRY .
WAS SURPRISED WHEN THINGS STARTED HAPPENING AND GETTING A GOOD PAYMENT TO MY ACCOUNT SO VERY VERY HAPPY AND SURPRISED.THANK YOU REMEDIATOR.

14 januari 2022
Logotyp för Remediator

Svar från Remediator

How good is that! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.

Betygsatt 3 av 5 stjärnor

Communication too few and far between

Communication too few and far between, entire process took a long time.

11 januari 2022
Logotyp för Remediator

Svar från Remediator

Thank you for your feedback Ken. We hope the insurance refund compensated you for the wait experienced while we sought to secure this refund for you.

Betygsatt 5 av 5 stjärnor

Thank you so much

Thank you so much. I have been struggling financially. This came at a wonderful time.

11 januari 2022
Logotyp för Remediator

Svar från Remediator

Our pleasure Jackilyn, it’s great to hear that you had an efficient and positive outcome with our service. We hope you enjoy the refund!

Betygsatt 5 av 5 stjärnor

This company gave me the best Xmas…

This company gave me the best Xmas present ever. My payment was such a lovely surprise and I am sorry I didn't approach them sooner.

It was such little effort on my part just a phone call really.

Cant wait to see what happens with my other account

11 januari 2022
Logotyp för Remediator

Svar från Remediator

What a great review, Carmel! Thank you for your kind words, it is great to hear that our work is appreciated, and we have passed your feedback on to the rest of the team. Thank you for using our service and we hope you enjoy the refund.

Betygsatt 5 av 5 stjärnor

Great work

Great work. Friendly and helpful. Easy to complete emails and fast efficient service
Would recommend them to anyone. Thanks for your work.

30 december 2021
Logotyp för Remediator

Svar från Remediator

Our pleasure Karen. Thank you for sharing your experience and for your kind review. We hope you enjoy the refund!

Betygsatt 4 av 5 stjärnor

Overall the experience was great 1…

Overall the experience was great 1 refund was very quick although I do feel that it took a bit longer than I would have thought for the funds to be put into my account

29 december 2021
Logotyp för Remediator

Svar från Remediator

Thank you for sharing your experience with Remediator, glad we could help! We hope the insurance refund compensated you for the wait experienced while we sought to secure this refund for you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer