Remediator Omdömen 367

I have not been able to contact this company after lodging a claim. Does it actually exist? Have tried contact@ claims@ and info@
remediator.com and calling and waiting 2hrs with no result. I notice they advertise featured in The Advertiser, Daily Telegraph, Courier Mail etc. I would ask in what context. Should we contact those media people to ask.

Company can't be that good - I don't think it exists anymore (website no longer available)....

I approached Remediator after seeing your story on A Current Affair 2022.

You finally got in contact with me in early December, I received a total of 6 emails.

The last email was on the 15th December 2022 regarding - Remediator - Photo ID (Driver's Licence) Required to Progress your Claim for a Refund!

Since then, I have had no contact from you, not even an email to state if you didn't find a refund.

So almost a year later, I am now wondering what is happening and feel this to be very unprofessional.

Answer there phone or emails. How they stay in business bewildered myself .
No customer service that's for sure I'm taking my claim somewhere else
Alot of other times and gave there number to my friends and same no contact back

Absolutely appalling. The return we received was nowhere near what we were estimated nor promised. These people should be investigated by Fair Trading NSW as their practices seem pretty dodgy at best. Avoid. Should be no star review. Not worthy of one star.

Promised the world, delivered nothing.
Gigantic waste of time, everything was going good then the brakes went on & was more or less told to see if someone else wants to persue my claim.
My guess is the A Current Affair "promo" generated too much work for them so they just dragged it out & quit on me & everyone else.
NOT HAPPY JAN.

last november I sent them all paperwork they asked for, since then I have reached out several times and they haven’t replied!

Don’t know how they get any positive feedback ? Unresponsive to phone calls & emails. No updates on whether search was completed, successful or not . Very disappointed

Extremely disappointed! I have a loan contract that shows I paid loan insurance. Filled in the paper work required by RACV, sent it back to Remediator with the required ID. Less than a week before Xmas I received an email from Remediator they have been unable to determine an outcome and have now closed my claim. I was happy with the communication with Remediator. Was happy to leave them to do what was needed but now I feel they just don't want to know.

I claimed and sent remediator all paper work in November 2021,I still haven't got any refund and i had to contact remediator for updates and they lost my paper work so i had to send it again, then they decided it was not P&N who needed to pay so they contacted another party and I still haven't heard anything of an update or have any REFUND.....

I found Remediator very honest and easy to comprehend there actions, and gave a positive outcome.

I think the purpose and intent of the company is great but personally it hasn’t achieved anything so I think people should manage their expectations about huge rewards when in fact it takes ages to get feedback, the processes seem to be very protracted and ultimately it may not result in any refund. Staff seem helpful but my claim has been with them for years and resulted in nothing.

Great result I achived and received my refund in 6 days. I belive i got more claims, will indeed use their services.

Highly recommend them!

I cannot get a reply, phone number go straight to MessageBank emails are answered I applied for a refund 2/2 months ago and have not heard anything since? Is anyone else experiencing the same problem

Great service and got my refunds well within an acceptable time frame.

I am so over the moon with the help of remidiator i can't thank them enough i got a very good amount back the money was in my bank wirh no problems ecellent communication all the way through highly recemeneded

Thank you Remediator, you were more than helpful with your service. I'm very happy with my refund

The process was fast, easy and the staff were extremely professional and helpful throughout.