Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

Definitely do not buy it. The signal is terrible and the network barely works. Customer service is not helpful at all. They make you miserable with your own money. I absolutely, definitely do not rec... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

This app has unbeatable rates for e-sim in several countries. I've used it in the US, Europe and Asia, with no fuss at all. The app is also very intuitive and stable. I always find a plan that suĂ­ts m... Se mer

Betygsatt 5 av 5 stjÀrnor

I go to Japan a lot for work, and dealing with SIM cards has always been a hassle, especially since I barely make calls. I found RedTeaGo Japan plan recently, and it’s been awesome. Super affordable,... Se mer

Betygsatt 3 av 5 stjÀrnor

Meine Freundin und ich haben fĂŒr Kanada Mobilfunk gebraucht und sind auf RedteaGo gekommen. Der Preis von ca 15€ fĂŒr 10GB war super. Die Installation der eSIM auf dem iPhone ist allerdings mĂŒhsam,... Se mer

Företaget har svarat

Företagsinformation

  1. Telefonoperatör

Skrivet av företaget

RedteaGO is an eSIM travel App for you to stay connected anytime, anywhere. We provide global data plans in over 180+ countries & regions at truly local rates, all via eSIM-compatible smartphones and tablets. RedteaGO offers global connectivity via one App. With us, the world is at our fingertips.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

76 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

Har besvarat 73 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 5 av 5 stjÀrnor

I was looking for a good data only


I was looking for a good data only solution for more then 30 days for the USA.
Finally I found readtea and ordered the 90 days 20Gb e-sim package.
Installation was a piece of cake and once I got to the USA activating the e-sim and it worked immediately and very good. I used it for email - facebook, banking and Google maps navigation.
A 5 star rating very well deserved at a very good price.

2 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Just perfect!

After a bad experience with BNESIM I switched to RedteaGO. Perfect price (100GB in 180days) no web-site blocking, I experience no throttling, VPN tunnels work, just a happy customer here. I combined it with an EIOTCLUB Physical eSIM, to make my 4G LTE (SIM) WiFi Router (GL.iNet GL-X2000) an eSIM Router. Works like a charm for 5 weeks now.

25 juni 2025
Betygsatt 3 av 5 stjÀrnor

Customer service issues need sorting

Ok so i had issues with my sim i sent 2 emails to the customer service address and got no response. Trick is to send your email to where it says feedback in the app they were super quick at responding. Not much use to me as I'd bought another esim and have been in Turkey for 4 days and only afew days left.

11 juni 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Dear Customer,

We sincerely apologize for the inconvenience you experienced with our customer service. We take this matter seriously and truly appreciate you bringing it to our attention.

Your feedback is important to us, and we are actively working to improve our support processes to better serve you. If you have any further concerns or need assistance, please don’t hesitate to reach out via the in-app live chat or email us at service@redteago.com.

Betygsatt 5 av 5 stjÀrnor

Unbeatable e-sim rates

This app has unbeatable rates for e-sim in several countries. I've used it in the US, Europe and Asia, with no fuss at all. The app is also very intuitive and stable. I always find a plan that suĂ­ts my needs. E-sim installation procedure is also very straightforward, and you can monitor usage and top-up your credit easily through the app or on their web site.

19 maj 2025
Betygsatt 5 av 5 stjÀrnor

I go to Japan a lot for work

I go to Japan a lot for work, and dealing with SIM cards has always been a hassle, especially since I barely make calls. I found RedTeaGo Japan plan recently, and it’s been awesome. Super affordable, and the long validity meant my 50GB lasted me through three trips. Definitely recommend!

15 januari 2025
Betygsatt 1 av 5 stjÀrnor

RedTeaGo Poor Support

Had a problem with their South America eSIM, and their support was useless. Each time they replied it would be like starting over again. They even accused us in being in the US (San Antonio) not Chile, San Antonio as for the reason. Obviously they don’t know how to Google or provide higher level of support.
I have found the solution which I will not share. Airalo had the same issue but they figured it out. It wasn’t my phone or settings. Better to support a company that provides proper service support.

19 februari 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

We're really sorry to hear about your frustrating experience with our support. As a long-time customer, you deserved much better, and it's disappointing to learn we missed the mark.

We completely understand how frustrating it can be when you have to explain the issue multiple times without immediate help. Your feedback is invaluable, and we are already evaluating how we can improve to prevent these types of experiences in the future.

Thank you for taking the time to share your concerns, and we genuinely appreciate your continued support. We're working hard to make things better and hope to offer you a much smoother, more efficient service going forward. A member of our team will be in touch with you soon to discuss a suitable compensation for the inconvenience.

Betygsatt 4 av 5 stjÀrnor

I ran into a couple of small issues


I ran into a couple of small issues when activating the service, and I think the instructions could be a bit clearer, especially for first-time users. But once everything was set up, I had no problems at all. The eSIM worked great during my trip to Thailand and Vietnam.

7 februari 2025
Betygsatt 1 av 5 stjÀrnor

The e-SIM card did not work in the


The e-SIM card did not work in the country as specified. I was therefore forced to buy another one and then had to find a provider. Despite submitting proof, customer service wrongly refused to refund me. Definitely not recommended!

3 februari 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

We sincerely apologize for the frustration and inconvenience you experienced. This is not the experience we want for our customers, and we truly regret any trouble it caused. We appreciate your feedback and will work on improving our processes. Rest assured, we will process your refund. We hope to have the opportunity to provide you with a better experience in the future.

Betygsatt 5 av 5 stjÀrnor

RedteaGO Esim for China Mainland working pretty good!

Bought a esim for Mainland China before arriving, I am coming from Mexico. The buying process is smooth and simple, I did it one day before coming. As soon I landed in Beijing Capital airport the activation took seconds and could inmediatelly enjoy 4G service, all services and western apps (WhatsApp, X, Instragram, etc) operates perfectly as in my home country, I got a notifications storm after spent so many hour in the air haha. The connection has very good stability and quality, as there is no lag or sudden loss of coverage.

You can enjoy normal signal coverage indoor and outdoor, and even connects to 5G like a local sim. 4G is pretty good enough.

I suggest you configure in your phone the low data mode over cellular and configure your apps to save data usage by reducing video auto-play or high quality photos, it will help you take more advantage of your esim data package, the data plan will be consumed as much as you use it, but these tips can help to have the plan for longer time

Make sure your phone supports esim and is operator unlocked. After arrive here, I tried to configure an esim for a relative on an iPhone bought in China and is was not possible, as China iPhone version does not support it. and those situations are out of the control of the esim provider.

In conclusion, Before coming I decided for a small data plan (10GB) thinking maybe the service experience wont be good and I will loss the money, but I am really surprised about the RedteaGO esim data service quality, in past trips to China I used to have a VPN but with this esim data service is not needed anymore and can have data all the time, without need to ask for WiFi (VPN needed again !!). While I am sharing my personal experience in China, I think for other countries service experience will be the same good !

27 januari 2025
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Hi JL,

Thank you so much for sharing your experience in such detail! We're really happy to hear that RedteaGO worked smoothly for you in China. Also, great tips on saving data. It's super helpful for other travelers!

We truly appreciate your support and hope to be part of your future adventures. Safe travels!

Betygsatt 1 av 5 stjÀrnor

Stole my money and gave me the wrong


Stole my money and gave me the wrong country's SIM card. Refuse to refund, leaving me out $80

8 januari 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

We’re sorry to hear about your experience, but we’d like to clarify a few points:
1. RedteaGO offers eSIMs, not physical SIM cards, so we kindly ask you to double-check whether you might have mistaken our service for another provider.
2. We don’t have any plans priced at $80. To view our pricing and confirm the affordability of our packages, we invite you to visit our official website at https://esim.redteago.com.
If you believe this is related to your RedteaGO account, please reach out to our support team with your order details so we can investigate further and assist you promptly.

Betygsatt 5 av 5 stjÀrnor

Customer service was very helpful

Customer service was very helpful, they responded to my messages quickly and resolved the issue. I will choose them again.

3 januari 2025
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Thank you for your positive feedback! We're delighted to hear that our customer service was able to assist you promptly and resolve your issue to your satisfaction. Your experience is important to us, and we're glad to know that our efforts were successful. We look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out. Have a great day!

Betygsatt 5 av 5 stjÀrnor

Redteago eSIM: Affordable, Reliable, and Better Than the Rest!

I've been using Redteago eSIMs, and I couldn't be happier! They offer amazing plans that save you money while providing better coverage than Airalo (in my opinion). The setup process is incredibly easy, the internet is lightning-fast, and their customer service is top-notch. If you're looking for a reliable, hassle-free eSIM option, Redteago is the way to go!

15 november 2024
Betygsatt 1 av 5 stjÀrnor

If you want to spend most of your time


If you want to spend most of your time using the Chat function with someone who is not well versed in English , this is the company for you. My first time using an eSIM. Never again. I was without internet a lot of the time. Their App took over the Mobile Data feature and it was a nightmare. I was reticent to change providers as I had invested so much time getting this one to work. I purchased European (37 countries) only to find out that Switzerland wasn't one of the 37. My mistake for presuming Switzerland should be one of the 37. After I left Switzerland I could not get a new European package to work. I have aniPhone. I told them I had an iPhone. They pending me instruction for an Android. The most frustrating instruction was to rename the new eSIM. There is no option to do that. Deciding whether you are primary secondary business or travel in you mobile settings is too complicated as they change with each new eSIM. Could not get the last eSIM to work. I got home last night and thought everything would be fine after Zi deleted the App. NO. It has infected my entire contacts' list. Several normal phone call features such as Call number from a website link do not work. Had to use Skype to call a hotel.FFS ...do yourself a favour and be careful with this company.

23 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

No Service

Bought the first plan which worked at first. After a week (with data switched off) the iPad could not get service. I paid for a new plan and still not service. I could have contacted Helpdesk but my life is too short for all the messing around. I just want things to work
. If it was a regular telco data plan provider like Vodaphone I am confident it would have worked.

18 juni 2024
Omdöme utan inbjudan

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

LĂ€s mer