RedteaGO - eSIM Omdömen 76

Definitely do not buy it. The signal is terrible and the network barely works. Customer service is not helpful at all. They make you miserable with your own money. I absolutely, definitely do not recommend it.
Update: You replied to me here and told me to report the issue in detail via email. I have already reported this to you at least three times by email and countless times through Live Chat. Please do not respond here as if you have helped me or are going to help me, because you are not helping at all. Do not believe their replies under my comment as if they care or are trying to help, because they definitely do not help. As I mentioned above, I contacted them many times and they did not help in any way at all. Do not waste your money.

The ultimate travel companion for hassle-free data! ⭐⭐⭐⭐⭐As someone who travels frequently for work and leisure, finding reliable internet used to be my biggest headache. RedteaGO completely solved that.Super Easy Setup: The app's interface is incredibly clean and intuitive. I purchased my data plan ahead of time and activated the eSIM manually in my phone's settings with zero issues.Reliable Network & Coverage: I got strong, stable 5G data speeds as soon as my flight landed. It worked seamlessly across multiple countries without a single drop in connection.Transparent & Fair Pricing: The local data rates they offer are truly unbeatable compared to mainstream eSIM options. There are absolutely no hidden fees.It's incredibly convenient, and the built-in hotspot support is a fantastic bonus for working on my laptop on the go. Highly recommended for any global traveler!

Absolute and terrible waste of money.

It doesn’t work at all in Kosovo and the only answer they give you is that the speed limit is like this.

Trust me Choose other companies

It’s a bloody scam. I had to purchase 2 data plans because they didnt give me the mobile data I had ordered and they didnt even refund me the full amount. It may look cheap BUT YOULL PAY MORE THAN WHAT YOU EXPECT DONT GO WITH THESE GUYS

Nice app to buy eSIM cards in anywhere!. cheap, fast, safe. And Very excellent support team,

Best customer service , fastaccess fastaccess access point is needed.

Very good i like t

They are the best application for electronic chips and their service is fast and safe. I have already shared all my friends🤍

Honestly, I was a bit hesitant to try this eSIM provider at first. However, thanks to their free trial option for new users, I was able to test their service completely risk-free, which gave me the final push.

The installation process was incredibly straightforward and easy to set up. I used the eSIM during my travels in Japan and China, and the connection worked perfectly in both countries.

Beyond the reliable performance, their pricing is very favorable compared to other options on the market. Overall, it is a solid, dependable service, and I am fully satisfied with the experience.

Avoid This eSIM Provider
I had a terrible experience with RedteaGO. I purchased a 1GB / 7-day eSIM, but it never worked even once. I installed it correctly, selected the network, and followed all instructions, yet I was never able to access the internet.
When I contacted support, they repeatedly told me that my 1GB of data had already been used, which makes no sense because the connection never worked in the first place. Instead of investigating the issue or trying to troubleshoot, they kept sending the same copy-paste response telling me to buy more data.
There was no real attempt to understand the problem, no troubleshooting, and no willingness to help. I wasn’t even asking for a refund — I simply wanted the service I paid for to work.
Very disappointing customer service. I strongly recommend choosing another eSIM provider if you want reliable service and proper support.

Overall, the experience was not positive. The customer support agent was very helpful and provided the necessary instructions to configure the eSIM APN, however this is the kind of issue that should not occur during a trip.

When arriving in a new country, you rely on the eSIM to have immediate internet access. Having to solve technical issues such as manually configuring the APN creates significant difficulties, especially when you do not have an internet connection to contact support.

I appreciate the availability of the support agent, but the assistance was only possible after I had already faced several inconveniences, difficulties, and additional costs using my personal SIM card.

I've used RedteaGo for the last two years all across the Europe and the pricing is far better than any others. The internet quality is also good according to plans.

I JUST signed up..tried it out for 50 cents to see if it worked..10 minutes later it says "zero KB left for 6 days" , "USAGE FINISHED" yet it says 10MB for 6 days 23 hours". I reside in NYC, USA..This is ridiculous..

I'm updating my review because the team at Redteago did go above and beyond to resolve the matter and provided me with excellent service to ensure my satisfaction.

Kudos to the team at Redteago.

I needed the eSim to work... instead, they disconnected my eSim without notice and issued a refund... the poor service is compounded with a high level of incompetency. A customer-driven service company would've issued a refund but at least keep the card alive until another eSim is acquired!

If you are planning a trip to Turkey—or anywhere else, for that matter—do yourself a favor and stay far away from Redteago. I recently purchased two "Global" 20GB eSIMs for my wife and me, shelling out a hefty $68 each. For a total of $136, I expected a premium, seamless connection. Instead, I got a pair of digital paperweights.

The "Global" Lie
Redteago explicitly claims Turkey is covered under their Global plan. This is, at best, a technicality and, at worst, purely deceptive. While the phone might occasionally show a signal bar, the actual service is practically non-existent.

A Masterclass in Inconvenience
The user experience has been nothing short of a nightmare. We are plagued by:

Constant Disconnections: The data drops every few minutes, leaving us stranded in the middle of navigating or trying to communicate.

The "Airplane Mode" Loop: The only way to get the signal back is to constantly toggle Airplane Mode on and off. I didn’t pay $136 to spend my vacation babysitting my phone settings.

Worthless Service: Most of the time, the eSIM is completely ineffective. It is unreliable for basic tasks, let alone the "Global" connectivity they charge a premium for.

Final Verdict: Deceptive and Unacceptable
Selling a product that fails to perform its one primary function is unacceptable. Redteago is happy to take your money upfront, but they fail to provide the service they promise. We are currently stuck in Turkey with $136 less in our pockets and no reliable way to use the data we paid for.

Save your money, save your sanity, and buy a local SIM or use a reputable provider. Redteago is a scam.

Yme encanta esto es maravillosa la recomiendo

the internet they provided me didn't tork. They gave me a second plan, and that didn't work either. I connected to them to activate it, and they canceled the product I purchased. This RedteaGO is a scam. Don't buy anything from them.

Activated instantly and worked fine in Malaysia, Singapore, and Indonesia.

จริง ๆ แล้วฉันคิดว่า RedteaGO- eSIM ใช้งานได้ดีมากในประเทศไทย และความเร็ว 5G ก็เร็วมากด้วย

（English follows）
ニュージーランドの南部で使った。価格が破格で最高と思ったが…　まず設定で四苦八苦、サポートがなければ自分の形態は無理だった（AndroidのAquos）。QRコード方式だったらもう少し簡単だったかも。また、Christchurchでどうにか通じたと思ったのに、肝心の道中（レンタカー）ではまったく使い物にならず。TekapoやWanakaなど、観光地だったのに、そこでもうまく入らず…。★１を付けたいところだが、サポートの人がどんな時間でもすぐに返事をくれて一生懸命対応してくれたのはとても良かったので、もう一つ★。でも、やっぱり使えなければ星はつけられない。旅行は５日程度の使用だったが、30日が250円位で済んだのが唯一の救い。会社のiPhone15も同じものを購入した。設定は、QRコードで行ったので比較的スムーズ。でも、道中使用できないのは同じだった。唯一Queenstownで少し使えたが、結局それは空港に到着するまでの15分位…！
Used in the southern part of New Zealand. Was so happy to be able to find such a low price, but the result was terrible! First, it took such a hard time to set up. It may have been better if I used the QR code method. I couldn't have done the setting up on my own without the Support's help (Android, Aquos). When I finally could get through on the last day in Christchurch, no luck at all when travelling by car. Even when reaching popular sightseeing towns like Tekapo and Wanaka, not sure whether because they were quite small towns, didn't work at all in any of them! Felt like putting just１star, but the Support was quite prompt and did respond at whatever time it was (they say they are there 24/7), and always tried hard in helping me out, I added another star. But can't really add anything more, because it's really whether you can use wifi with it or not. The only relief was that it was really cheap, only 2.38 USD (1GB) for 30 days (I needed it for 5 days). Also bought the same eSIM for my corporate phone, iPhone 15. Setting up was quite smooth, using the QR code, but the same result while travelling, no luck. However, was able to use it when I arrived in Queenstown - but only needed it for the last 15 minutes before getting to the airport...!

Ich bin fassungslos. Nachdem ich eine ESIM für Laos gekauft und bezahlt hatte kam keine ESIM. Der Chat Support völlig chaotisch, meine mehrfachen Mails mit Zahlungsnachweis blieben konsequent ignoriert. Das Geld ist wohl weg. Also Vorsicht!!