Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

Definitely do not buy it. The signal is terrible and the network barely works. Customer service is not helpful at all. They make you miserable with your own money. I absolutely, definitely do not rec... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

This app has unbeatable rates for e-sim in several countries. I've used it in the US, Europe and Asia, with no fuss at all. The app is also very intuitive and stable. I always find a plan that suĂ­ts m... Se mer

Betygsatt 5 av 5 stjÀrnor

I go to Japan a lot for work, and dealing with SIM cards has always been a hassle, especially since I barely make calls. I found RedTeaGo Japan plan recently, and it’s been awesome. Super affordable,... Se mer

Betygsatt 3 av 5 stjÀrnor

Meine Freundin und ich haben fĂŒr Kanada Mobilfunk gebraucht und sind auf RedteaGo gekommen. Der Preis von ca 15€ fĂŒr 10GB war super. Die Installation der eSIM auf dem iPhone ist allerdings mĂŒhsam,... Se mer

Företaget har svarat

Företagsinformation

  1. Telefonoperatör

Skrivet av företaget

RedteaGO is an eSIM travel App for you to stay connected anytime, anywhere. We provide global data plans in over 180+ countries & regions at truly local rates, all via eSIM-compatible smartphones and tablets. RedteaGO offers global connectivity via one App. With us, the world is at our fingertips.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

76 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

Har besvarat 73 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 5 av 5 stjÀrnor

Business travel

As a frequent international traveler/business professional, I've tried many eSIM services, and RedteaGO stands out as one of the best. It eliminates the hassle of switching between traditional SIM cards, making internet connectivity during international travel more convenient than ever before. The RedteaGO App is a powerful, easy-to-use, and reliable travel data service tool. It has greatly enhanced my travel experience.

21 november 2025
Betygsatt 5 av 5 stjÀrnor

Perfect eSim

Bought a sim for turkey with my friend and used a referral code we both got money off it was the cheapest esim available and it worked absolutely amazing no buffers or lags and very fast speeds. Will definitely be using RedteaGO again and recommend others give it a go too.

10 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

I'd give RedteaGo a solid 5/5 Star after a month of use

I used it in Tokyo. The speed wasn't super-fast, and some of the plans are just LTE, not 5G.
For daily stuff, it was fine, but it got a bit slow on the subway.
If speed is a big deal for you, just contact their support to Change to a Other plan (I heard they've updated everything to 5G Plan for Japan now, anyway).

The main reason I rate it so high is the price. RedteaGo is the cheapest eSIM I've ever used!
Honestly, the low price completely makes up for any small issues, so I still give it a great rating.

1 oktober 2025
Betygsatt 5 av 5 stjÀrnor

Smooth Red Tea eSIM Experience

Tried RedTeaGo for my recent trip, and it worked better than I expected. Setup was quick, the data speed was solid, and I didn’t have to worry about switching physical SIM cards. The app is simple to use, and the price felt reasonable.

19 november 2025
Betygsatt 5 av 5 stjÀrnor

Reliable eSIM Service in Hong Kong💗

I’ve been using RedteaGO in Hong Kong for a while and the experience has been very smooth! đŸ™ŒđŸ»

The eSIM activation was quick and the data connection has been stable in most areas, including on the MTR and in busy districts like Mong Kok and Tsim Sha Tsui.😋

Speeds are more than enough for streaming, social media, and video calls, and I rarely experience disconnects. The pricing is also quite reasonable compared with traditional local plans. I contacted customer support once with a question about my data package and they replied clearly and solved the problem fast.

Overall, it’s a convenient and reliable option for staying connected in Hong Kong.💗

12 november 2025
Betygsatt 5 av 5 stjÀrnor

So far the best eSIM ever

Lucy was really kind and guided me through the whole setup. Had zero issues using the esim.

So far the best esim ever .

And speed was much faster then alo and airalo.

17 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjÀrnor

US eSIM. Data OK, Phone number didnt work.

Appeared to be a good price for US data and US phone number eSIM. The data side was fine, the US phone number never really worked. I managed one call to another RedTeaGo number but after that no luck at all on any number. My wife also picked the same provider and had the same experience with a different model of phone.

20 september 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

We sincerely apologize for the trouble you experienced with the US phone number on your eSIM.

Please make sure that when making a call, you’ve switched your default line to the RedteaGO eSIM, this step is required for calling to work properly.

If you already did that but the issue still occurred, kindly reach out to our support team at service@redteago.com. We’ll look into it right away and provide compensation for the inconvenience.

Betygsatt 1 av 5 stjÀrnor

Esim not working in Turkey

Purchased Esim and activated before leaving UK. Did not work despite trying everything.

Need a refund. Would not recommend

4 oktober 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Dear Customer,

We’re really sorry to hear that your eSIM didn’t work during your trip to Turkey. That’s definitely not the experience we want for our users.

Currently, network access in Turkey can be complicated due to local regulations. We’re very sorry for the inconvenience this caused and appreciate your understanding.

Please contact us at support@redteago.com with your order number, and our team will help you check the activation record and process a refund promptly.

Thank you for sharing your feedback. We truly appreciate it and will continue to improve our service to make travel connectivity smoother for everyone.

RedteaGO Team

Betygsatt 1 av 5 stjÀrnor

Leider nach Bezahlung mit PayPal Download der Sim Karte nicht möglich .Kundenservice hat nach 1.5h noch nicht geantwortet.da ich in Bulgarien bin und bald in die TĂŒrkei reise ist eine vorherige Aktivi

Ich hÀtte gerne eine Antwort auf meine Fragen . Aktivierungscode und qr Code nicht erhalten und Download der esim in App nicht möglich....

29 september 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Dear Customer,

Thank you for reaching out and for your patience. According to our records, your Turkey eSIM was successfully installed using the app’s one-click installation, which means no QR code or manual activation code was needed.

We also see that your 3GB package has been nearly fully used. Since eSIMs are region-specific, please note that it cannot be used outside Turkey, which may have caused some confusion.

We’re always here to help with any questions about activation or usage and appreciate your understanding.

RedteaGO Team

Betygsatt 1 av 5 stjÀrnor

I bought e-sim for sms for one year

I bought e-sim for sms for one year. But it is not possible to get sms for WhatsApp. No payment refund , they accept.

25 augusti 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

We sincerely apologize for the inconvenience and frustration you’ve experienced. Due to local policies, this issue may occasionally occur in certain regions (such as China).

Please contact our customer service team at service@redteago.com with your account details, and we’ll promptly process your refund. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

Betygsatt 5 av 5 stjÀrnor

It's very easy to purchase

It's very easy to purchase, supports multiple payment methods, and allows you to try it before you commit. The signal is currently very good, and there's a 50% discount promotion for buying data. So far, it's working pretty well.

14 augusti 2025
Betygsatt 3 av 5 stjÀrnor

Gute Preis-Leistung, wenn es denn funktioniert

Meine Freundin und ich haben fĂŒr Kanada Mobilfunk gebraucht und sind auf RedteaGo gekommen. Der Preis von ca 15€ fĂŒr 10GB war super.
Die Installation der eSIM auf dem iPhone ist allerdings mĂŒhsam, die App kann die eSIM nicht installieren sondern generiert nur einen QR-Code, den man (ĂŒber ein weiteres Handy) einscannen muss.
Nach der Installation war die eSIM aktiviert, die Verbindung ließ sich aber leider nicht herstellen. Der Support war schnell erreichbar und eifrig, löste mein Problem allerdings nicht - schließlich wurde der Betrag nach ĂŒber einer Stunde auf mein Bitten rĂŒckerstattet.
Bei meiner Freundin hat die Aktivierung ihrer eSIM mehrere Stunden gebraucht, das klappt mit Airalo oder Redbull Mobile deutlich schneller! Die Abdeckung war ok.

17 juli 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Dear Customer,

Thank you for giving RedteaGO a try. We're truly sorry that your experience didn't go as smoothly as it should have.

We acknowledge that there were issues during the activation process, and we understand how frustrating that can be, especially when traveling.

We’ve taken your feedback seriously and are working to improve both the product experience and our support response to prevent similar situations in the future.

We appreciate your patience and understanding, and as promised, your refund has been processed. We hope to have the opportunity to serve you again in the future, with a much smoother experience.

Best regards,
The RedteaGO Team

Betygsatt 5 av 5 stjÀrnor

My phone recently shut off,

My phone recently shut off, and I got sick of downloading different “free texting apps” that all had ads and were a pain in the butt, and I still would need Wi-Fi to use my phone! But not since I downloaded RedTeaGo! I’ve been able to use my phone anywhere I go now, without Wi-Fi, because it provides data services for SUPER CHEAT PRICES! Went from paying $75 a month phone bill to maybe $6 a month, all thanks to RedTeaGo! Life saver!!

10 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Schlechtester Anbieter den ich jemals


Schlechtester Anbieter den ich jemals in Ägypten hatte. Internet ist sooo langsam da ist jeder Brieftaube schneller um Daten zu ĂŒbermitteln. Geht lieber zu einem anstĂ€ndigen Anbieter und zahlt etwas mehr und ihr habt eure Ruhe. Nie wieder Redteago

9 juli 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Lieber Kunde,

es tut uns wirklich leid zu hören, dass Sie in Ägypten eine so schlechte Erfahrung mit unserem Service gemacht haben. Wir verstehen Ihre Frustration vollkommen.

Leider kam es kĂŒrzlich in Ägypten zu einem großflĂ€chigen Brandereignis, das erhebliche Auswirkungen auf die lokale Netzwerkinfrastruktur hatte. Dies hat leider auch die Leistung unserer Dienste in dieser Region stark beeintrĂ€chtigt.

Wir möchten uns aufrichtig fĂŒr die entstandenen Unannehmlichkeiten entschuldigen und hoffen sehr, dass Sie RedteaGO in einem anderen Land eine zweite Chance geben. In vielen Regionen bieten wir zuverlĂ€ssige, schnelle Verbindungen und ein gutes Preis-Leistungs-VerhĂ€ltnis.

Sollten Sie Fragen oder Anliegen haben, stehen wir Ihnen jederzeit gerne zur VerfĂŒgung.

Mit freundlichen GrĂŒĂŸen
Ihr RedteaGO Team

---------

Dear Customer,

We’re truly sorry to hear that you had a disappointing experience with our service in Egypt. We completely understand your frustration.

Unfortunately, there was a major fire incident in Egypt recently that severely impacted the local network infrastructure. This disruption also affected our service performance in the region, and we sincerely apologize for the inconvenience this caused you.

We hope you’ll consider giving RedteaGO another try in a different country. In many regions, we offer fast and stable connections with great value.

If you have any questions or need assistance, we’re always here to help.

Best regards,
The RedteaGO Team

Betygsatt 1 av 5 stjÀrnor

Warning to potential users - unable to transfer eSIM

Warning to potential users - once the RedteaGo eSIM is activated on a device it cannot be transferred. If the device used upon activation is not available the eSIM cannot be transferred and any remaining credit and data will be lost. ReedteaGo made no attempt to provide a refund or additional eSIM, pathetic service.

Update - after elevating my issue and numerous emails without any resolution or offer of any assistance, the Service team have agreed to reimburse the outstanding balance of my account. A great outcome achieved, however doesn’t address the issue of being unable to transfer eSIM to another device and this limitation should be considered when purchasing an eSIM through RedteaGO.

1 juli 2025
Omdöme utan inbjudan
Logotyp för RedteaGO - eSIM

Svar frÄn RedteaGO - eSIM

Dear Ross,

We sincerely apologize for the trouble you've experienced. Due to current eSIM technology standards, once an eSIM is activated on a device, it unfortunately cannot be transferred to another. We understand how frustrating this can be, and we’re truly sorry for the inconvenience.

To help make up for this, we’d be more than happy to convert your remaining unused data into credits and return them to your RedteaGO account. You’ll be able to use these credits to purchase a new plan on your new device.

Please feel free to reach out to our support team with your account details, and we’ll take care of the rest. Thank you so much for your patience and understanding.

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

LĂ€s mer