Redo Omdömen 

Alec was extremely helpful in resolving an issue with an older return. He communicated the issue clearly and professionally and was able to resolve it promptly for us. We really appreciate his help!

JY is the best customer service rep!

Spencer was very helpful with my request!

Had a rather specific issue, sent an email, got an immediate ai response that narrowed down the details and offered a human. Human jumped in immediately and went above and beyond to not just figure out exactly what we needed, but make the changes for us, so it was off our plate all together. Wish all support was like this!

Love Redo. We've been using them for almost two years and watching the expand into new features and products. They are always super helpful when we need help with something and they've even made code changes and improvements specifically for our needs, when asked.

I like how the staff at REDO assists with setup and any questions. Their return service is really neat and the AI helpdesk.

Very quick and helpful.

It's great to have a platform where we can handle our shipping, returns, exchanges, and marketing all in one. Customer service agents are always very helpful, although the experience was a lot better when the conversations happened in their own UX/UI, as opposed to mixing them with the AI chats.

REDO has been a complete game changer for us, from exchanges and claims to warranties. Their support team is amazing and truly provides a white-glove level of service. They’re incredibly responsive, helpful, and always willing to go the extra mile to make sure things get resolved. It has made such a difference in our day-to-day operations!

Most recently JY helped us sort an issue that streamlines things for us on the backend internally within hours of being looped into the request and communication was excellent in the process. We have also recently added Redo to our European markets, as our experience is the US has been excellent. They continue to add easy to use features, and their team is always looking to help improve their products and customize according to our needs.

Samuel was extremely helpful and resolved our issue so quickly. Fast response time is so important for our business - and, he exceeded all of those expectations.

JY was helpful and responsive! He helped walk me through a process I've never done before!

Great communication and helped me out a lot.

The customer service is great! We had specific, unique requests, and Mason responded quickly and was able to figure out a way to help!

We recently transitioned from our old returns app to Redo and the whole process was seamless. The Redo team were fantastic to work with, super responsive, quick to assist, and made what could have been a stressful migration really straightforward.

The returns experience itself works a bit differently to what we were used to, but honestly, it's been amazing. Would highly recommend Redo to any brand looking for a returns solution that actually works.

A really good app, seems like a no-brainer to offer on your store. Support has been incredible in making adjustments to suit my UX requirements and even working with other apps to integrate

They’ve been really helpful with all the return and exchange queries I’ve had. A big shoutout to the team, and thank you for all the assistance you’ve given me!

I love redo! It makes my life running my business so much easier along with Shopify. I use it for shipping (our mistakes have been ZERO since starting with the scanning feature), returns and SMS and email marketing. Would recommend to any e-commerce business!