Redo has been building a ton of tools for Shopify that have quickly become best in class. We started with returns/exchanges, adding tracking, then their AI agents for marketing and commerce and lookin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We moved our customer service, chatbot, SMS and returns to Redo, and it has made our team's day much easier. The AI chat answers from our own FAQ and passes anything it can't handle to our team with t... Se mer
We've had a really great experience with Redo! It's made the return process so much easier for us, and their team has been great to work with. Nick is always super helpful, quick to answer any questio... Se mer
We use them for shipping insurance, returns, and now email marketing. We switched from Klaviyo. They continue to bring out new options, many free for existing customers. Love them!
Företagsinformation
Skrivet av företaget
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Kontaktuppgifter
14761 Future Way #400, 84020, Draper, USA
- support@redo.com
- redo.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
josh is great!
Their services are perfect and helpful.
Their services are perfect and helpful.
Stanley to the rescue!
Stanley to the rescue!! I had a small issue arise and he got right on it! He was super helpful and fast and effective! Stanley, thank you again!!
Great experience!
Stanley was super helpful and friendly and got what I needed done super fast! Always a great experience with Redo customer service!
Redo is building best in class tools for Shopify brands
Redo has been building a ton of tools for Shopify that have quickly become best in class. We started with returns/exchanges, adding tracking, then their AI agents for marketing and commerce and looking forward to testing new solutions in future. And, the engineering, CS and sales teams have been great to work with. Extremely helpful and efficient with strategy scoping and problem solving.
Redo Tech Very Professional
Shout out to Peter. He was Very Professional. I had issues with BIN location and he was able to point me the exact location where to fix the issue.
REDO Excellent Support and Quick Resolution!
I had a great experience with REDO Support! Easton was very helpful, responsive, and patient in assisting me with an issue I encountered while managing returns. He quickly identified the problem, enabled the necessary permission, and provided clear instructions on how to resolve it. After refreshing the page, I was able to reset the return successfully.
I really appreciate the prompt assistance and clear communication. Thank you, Easton, for making the process easier! Highly recommend REDO Support for their excellent customer service.
Shout out to Mitch!
Mitch is consistently efficient and professional in every interaction. He has been a tremendous help!
Great company
Very easy company to work with and services provided have made my life much easier.
Incredible Support and AI systems
Incredible service. I've swapping all of my services over to redo, from returns to emails - their incredible customer service makes all the stressful parts of running a business so much more seamless - they are really offering something unique and too good to be true in many ways. their pricing structure also means you are getting an incredible service and paying nothing for it. thanks again for all your help !
Consistently fantastic support from Stanley!
A big thanks to Stanley for continuing to provide me and the team with incredibly responsive (and super friendly) support.
Grateful to have you as our go-to guy on the Redo team! :)
We use them for shipping insurance
We use them for shipping insurance, returns, and now email marketing. We switched from Klaviyo. They continue to bring out new options, many free for existing customers. Love them!
The Redo team has been incredibly…
The Redo team has been incredibly helpful and supportive throughout the process. They are always responsive, friendly, and willing to go the extra mile to help us resolve any issues. We really appreciate their professionalism, patience, and dedication. It's been a great experience working with them. Highly recommend!
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE - CREW WAS QUICK AND COURTEOUS!
Great Customer Support Experience with Peter
Redo's customer support line was very thorough and helpful! I was pleasantly surprised at how in-depth their representative, Peter, was. He investigated my questions and gave me very detailed & helpful answers. This great team provides a great service to our store.
Great help with customer service!
Crew was quick to respond & very…
Crew was quick to respond & very helpful!
Redo has been great!
Would highly recommend Redo. What started as a small company with a simple offering has blossomed into a full suite of ecommerce tools that are very helpful.
Nick and JY are awesome to work!
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