Redo has been building a ton of tools for Shopify that have quickly become best in class. We started with returns/exchanges, adding tracking, then their AI agents for marketing and commerce and lookin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We moved our customer service, chatbot, SMS and returns to Redo, and it has made our team's day much easier. The AI chat answers from our own FAQ and passes anything it can't handle to our team with t... Se mer
We've had a really great experience with Redo! It's made the return process so much easier for us, and their team has been great to work with. Nick is always super helpful, quick to answer any questio... Se mer
We use them for shipping insurance, returns, and now email marketing. We switched from Klaviyo. They continue to bring out new options, many free for existing customers. Love them!
Företagsinformation
Skrivet av företaget
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Kontaktuppgifter
14761 Future Way #400, 84020, Draper, USA
- support@redo.com
- redo.com
4,9
Utmärkt
297 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick Resolutions!
Love how quickly they strive to resolve all of our inquiries!
9 oktober 2026
Omdöme utan inbjudan
This was a fast and easy fix
This was a fast and easy fix. Thank you!
9 oktober 2026
Omdöme utan inbjudan
I've had a great experience with Redo
I've had a great experience with Redo, their customer service is quick and resolves our issues promptly. Peter was able to help me out with an urgent matter and get it resolved on time!
7 oktober 2026
Omdöme utan inbjudan
resolved unsynced order
customer service helped resolve our issue with an order syncing quickly, thanks!
8 oktober 2026
Omdöme utan inbjudan
Redo is great
Redo is great. One of the things we appreciate most is how they’re constantly improving and implementing new features to make things easier and more efficient for businesses like ours. It’s refreshing to work with a company that genuinely listens to feedback and is always looking for ways to improve. Their team is incredibly quick to respond, resolve issues, and get things moving. You can really tell they care about their customers and the experience they provide. We’re always excited to see what they come out with next and couldn’t be happier with their service! SHOUT TO PETER!!!
8 oktober 2026
Omdöme utan inbjudan
Excellent app
Excellent app, fast and friendly support, and a well-organized team!
8 oktober 2026
Omdöme utan inbjudan
Fulfillment WDF
We've been using Redo for our fulfillment for over a month and I'm really happy with the service. The team is super helpful and responsive whenever we have a question, and it's made handling our labels and shipments a lot smoother. Would definitely recommend!
5 oktober 2026
Omdöme utan inbjudan
Mitch
Mitch, at Redo, is so helpful! He’s always ready to jump in to solve any issues or answer any questions.
7 oktober 2026
Omdöme utan inbjudan
assisted with my concern
7 oktober 2026
Omdöme utan inbjudan
Nick Sorensen with Redo
Nick Sorensen with Redo has been amazing so far! He has been helping us save a lot of money, and their support team is very helpful! This is a stark contrast to Shipstation that we used before.
5 oktober 2026
Omdöme utan inbjudan
He went to Jared
Jared will take care of you quick, fast, and in a hurry!
6 oktober 2026
Omdöme utan inbjudan
peter was very helpful and fixed my…
peter was very helpful and fixed my issue quick
6 oktober 2026
Omdöme utan inbjudan
My company recently started using Redo…
My company recently started using Redo for multiple products including returns, order editing, and order tracking. The onboarding process and ongoing support have been second to none. We require substantial reporting. Anything not available, Redo has been able to custom build for us. Ask Redo (AI tool) is easy to use and provides quality data.
6 oktober 2026
Omdöme utan inbjudan
Nick Sorenson was extremely quick and…
Nick Sorenson was extremely quick and helpful with a tech solve for us
6 oktober 2026
Omdöme utan inbjudan
Nick was great
Nick was great! He assisted me promptly and was very attentive.
5 oktober 2026
Omdöme utan inbjudan
Sam was very helpful
Sam was very quick, polite, and helpful helping me solve an issue I was experiencing.
5 oktober 2026
Omdöme utan inbjudan
The absolute standout feature of Redo…
The absolute standout feature of Redo is their customer support team. From day one, they’ve made managing our returns incredibly easy and stress-free. Quintin even took the time to make sure I was taken care of while he was on vacation, which really says a lot about how much they care about their customers. Nick Sorenson has also been extremely prompt and helpful whenever I’ve needed assistance. Both have been great to work with, and their customer service is a big reason we’ve had such a positive experience with Redo.
5 oktober 2026
Omdöme utan inbjudan
excellent customer service
5 oktober 2026
Omdöme utan inbjudan
Great Help from Dallin
Dallin Orchard was really helpful and got my issue resolved quickly. I really appreciate his help and providing me with a speedy solution!
2 oktober 2026
Omdöme utan inbjudan
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