Redo has been building a ton of tools for Shopify that have quickly become best in class. We started with returns/exchanges, adding tracking, then their AI agents for marketing and commerce and lookin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We moved our customer service, chatbot, SMS and returns to Redo, and it has made our team's day much easier. The AI chat answers from our own FAQ and passes anything it can't handle to our team with t... Se mer
We've had a really great experience with Redo! It's made the return process so much easier for us, and their team has been great to work with. Nick is always super helpful, quick to answer any questio... Se mer
We use them for shipping insurance, returns, and now email marketing. We switched from Klaviyo. They continue to bring out new options, many free for existing customers. Love them!
Företagsinformation
Skrivet av företaget
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Kontaktuppgifter
14761 Future Way #400, 84020, Draper, USA
- support@redo.com
- redo.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Redo’s vendor support team has been…
Redo’s vendor support team has been very supportive, responsive, and effective. Nick, in particular, has been extremely helpful and always quick to assist whenever we have questions or issues.
We really appreciate the great support!
The Coutr team.
Always a Positive Experience
Working with Redo has been such a positive experience for us! Their team truly cares about our business and our customers, and it shows in every interaction. Whenever we’ve had a question or needed support, they’ve been quick, knowledgeable, and kind in their responses. We’re grateful for the partnership and excited to continue working with them!
Started with redo using their returns…
Started with redo using their returns portal product and have since expanded to many of their products. They have been quite responsive with respect to support and have helped me out all along the way. I recommend them highly.
Thorough service and directions
Thorough service and directions, fast resolution time. Hope I get JY again as a rep.
Great to work with
Great to work with. Very Responsive. I needed some support today to add something to my site regarding returns and Crew helped me out. He had the problem solved very quickly.
Love this support service from redo…
Love this support service from redo special thanks to Easton & Hayden who were most helpful of the agents I meet with for support.
Would of given 5 stars but some of the other reps I met with there was a lack of understanding what I needed & follow through.
Thankful for this no cost support & availability from redo & it's support team!!
Fast Response Time
Best customer service and genuinely…
Best customer service and genuinely want to help. Great app.
Life changer for EVERYTHING AND EVERYONE
Amazing
Working with REDO employees is my favorite part of my day. They are insanely responsive, always solve the issue, and a pleasure to work it. There is a laundry list of people I love working with but today, Sam is my favorite.
Team is responsive and friendly.
Team is responsive and friendly.
Amazing service
Quick to help with an answer, and gave a very well detailed response that was easy to understand.
Love this addition to our website
Love this addition to our website! It has streamlined our retruns process and made it easy for our customers to exchange sizes! Very easy to work with
Great experience
Customer service was efficient and kind! Helped me quickly
Fast response time
Fast response time, thorough, and Kind. thank you for the help.
Redo has been great to work with
Redo has been great to work with - quick & helpful customer support, easy set-up, and a clean customer experience.
Support
Everytime there's an issue, Redo's agents are proactive and willing to help. Their knowledge and attitude make the processes so much better. Nick was specially great during my last interaction.
I have received really great help
I have received really great help, both with a live person (Gus) and with the AI built in help.
Great Support and Quick Resolution
Mitch was very helpful and quick to look into the issue I was having with the return flow. He took the time to explain how it was currently set up, made the needed adjustment, and followed up to make sure everything was working as expected. Really appreciate the support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








