Redo Omdömen 

I have received really great help, both with a live person (Gus) and with the AI built in help.

Mitch was very helpful and quick to look into the issue I was having with the return flow. He took the time to explain how it was currently set up, made the needed adjustment, and followed up to make sure everything was working as expected. Really appreciate the support!

Spencer was quick and efficient. Answered my question with great detail and gave me everything I needed to know. Highly recommend.

Very helpful team. If we've ever had any issues the AI chat bot has done very well at helping with them. If the AI bot cannot do it, the team has managed to solve all our issues.

Spencer provided fantastic customer service! He responded quickly and was incredibly attentive — his sharp eye actually caught a phishing scam I almost fell for, and he flagged it before it became a problem. I really appreciated how fast and thorough he was in addressing my concern. Thank you, Spencer!

Redo initially reached out to us with an attractive pitch for shipping insurance. We had worked with Route for over 5 years and while we were not looking to switch at the time, Redo was very persistent and seemed to have great customer service and an easy process for our customers.

Ever since we switched to Redo we have had a horrible experience. The account execs Preston and Jake are consistently misinformed. We were told we would have hybrid coverage only to discover after the switch was complete that Redo discontinued hybrid and we would have to wait for it to be reimplemented. We have 0 visibility to billing- I had to ask for billing statements only to discover that we're being charged fees that they claimed we wouldn't be charged for the initial 60 days of using Redo. We're consistently told one thing and then discover that what we were told was implemented isn't possible or that some day, some time down the line we'll be getting credits on our next billing statement. While we search for answers we are getting nothing but apathy and short answers from Jake. It's turned into a massive headache that has us yearning for the uncomplicated inconveniences of Route.

Wonderful experience having Redo for my ecom store and great customer service. Highly recommended

Special shout out to Nick Sorenson very helpful throughout our project!

Spencer went above and beyond what I expected when I asked him a question. He not only answered with a general answer, he provided specific examples for me to look into further.

Easy to use, just a great app, and the staff are the best!

Innovative company with great customer service.

We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue that was resolved in less than 5 minutes. Shout out to Nick!

Mitch was very helpful and made sure my support request was resolved quickly.

Everyone on the team are amazing! When reached out to resolve an issue, they kept us updated throughout the process and helped us find a solution fast.

Thank you so much for your help

All this business done was harvest all our customers details. This is a scam business and when questioned disappeared. We are launching an investigation with the authorities. DO NOT USE!!

Stanley was great, personable, and quick. Did exactly what we needed, when we needed it. Great stuff!

They were very helpful! Shoutout to Mitch!

super quick - solved my concern