Redo has been building a ton of tools for Shopify that have quickly become best in class. We started with returns/exchanges, adding tracking, then their AI agents for marketing and commerce and lookin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We moved our customer service, chatbot, SMS and returns to Redo, and it has made our team's day much easier. The AI chat answers from our own FAQ and passes anything it can't handle to our team with t... Se mer
We've had a really great experience with Redo! It's made the return process so much easier for us, and their team has been great to work with. Nick is always super helpful, quick to answer any questio... Se mer
We use them for shipping insurance, returns, and now email marketing. We switched from Klaviyo. They continue to bring out new options, many free for existing customers. Love them!
Företagsinformation
Skrivet av företaget
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Kontaktuppgifter
14761 Future Way #400, 84020, Draper, USA
- support@redo.com
- redo.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A partner that goes above and beyond
Working with Redo has been a fantastic experience for us at Woodngrail. The team is responsive, easy to work with, and always willing to go the extra mile to make sure things are done right. It's rare to find a partner who cares about your business as much as you do. Highly recommend!
Switching to Redo was seamless and…
Switching to Redo was seamless and straight forward and was set up really quickly. Krista from the support team has been very quick to resolve any issues and has always got back to me promptly.
Great support from Nick
Highly Recommend ReDo
ReDo is amazing. All the team is so helpful with explaining things and helping with any issues that arrise. I highly recommend having their team do an evaluation to see how they can help your business. We have been in business for the past 13+ years and have not found much help like this prior.
Very helpful and thorough answers
Very helpful and thorough answers, solved all my issues in a single chat session
Great experience
Stanley helped me
Stanley helped me, he explained every step to get my return ready, really friendly and helpful, best experience with customer service.
We absolutely love working with Redo
We absolutely love working with Redo! The platform has helped us tremendously with managing warranties and returns, saving us so much time and making our processes much more efficient. Beyond the platform itself, the support team is outstanding and always there when we need help. A special shoutout to Mitch for going above and beyond! We couldn’t be happier with Redo and highly recommend them to any business looking to streamline their operations and provide a better customer experience.
Customer support at REDO has always…
Customer support at REDO has always been incredibly helpful, responsive, and quick to resolve any issues.
Throughout the year, I’ve had the opportunity to work with several members of the REDO team on a wide range of topics, and they have consistently exceeded my expectations. No matter the question or challenge, the team has always been approachable, professional, and genuinely committed to finding solutions.
I truly value our partnership and hope we continue to maintain this excellent level of communication, problem-solving, and mutual growth.
Highly recommend their services!
The app and features are very extensive…
The app and features are very extensive and well thought out. Customer service is top notch and super quick.
Working with Redo and the Team is…
Working with Redo and the Team is wonderful! Mitch helped us this week to get the dial moving on some pretty important things! Thank you Redo team!
megan was responsive and professional
Solved the issue very quickly
Solved the issue very quickly! Provided a solution that was super easy to fix.
When I was confused on how I did an…
When I was confused on how I did an exchange with the business, I was dealing with, Jared came through and helped me! At my age, I have seen customer service dwindle to nothing, it is refreshing that someone listened to me and was concerned and helped me.
Redo's product support is so helpful…
Redo's product support is so helpful and QUICK to respond. JY and Nick S helped me get answers on issues I've had as I've onboarded with Redo so quickly. Comms were seamless. Lots of confidence in Redo as a partner for our business long-term!
Love the app and customer service is…
Love the app and customer service is GREAT!
We have been working with redo for…
We have been working with redo for years and they truly care about their merchants! The amount of time and money we save by using redo is so significant, and any time we have ever had any issues, the team is quick to respond and resolve for us. Highly recommend!
Hayden was extremely helpful
Hayden was extremely helpful with a complicated return/exchange issue we were dealing with. He took the time to understand what had happened, helped correct the exchange item, and got a new return label generated and covered for the customer. Everything was handled quickly and professionally. Really appreciate his help getting it sorted out.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








