I had a pleasant stay at Excalibur Hotel in Las Vegas. The location was convenient, with easy access to the Strip, restaurants, entertainment, and nearby attractions. The room was comfortable and clea... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything was okay. I didn’t like how I was charged an extra $90 because I booked through a third-party company . The desk clerk said that it was a $90 reservation fee that I had to pay I guess for a... Se mer
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Se mer
I made a mistake with my booking and didn't catch it for nearly 6 months. I reached out via chat and customer service was able to change my reservation without a fuss. Excellent customer service!
Företagsinformation
Skrivet av företaget
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Kontaktuppgifter
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very kind
Very kind, clear, and fast customer service. They solved all my doubts
I have had an excellent experience with Redeem Vacations
I have had an excellent experience with Redeem Vacations. Their team has always been extremely responsive whenever I have contacted them with questions or requests. They also kindly extended the deadline for me to use my travel voucher, which I greatly appreciated. Their helpful and flexible customer service made the whole experience easy and positive. I would happily recommend RedeemVacations to others.
The customer service team got back with…
Excellent customer service!! The customer service team got back with me right away and I appreciate that. They answered my question with a clear answer and they were very helpful.
This was given to me as a “free trip”…
This was given to me as a “complimentary trip” outside of taxes & fees. They say upon activation that taxes & fees are being paid. Hotel choices are mediocre, have to adjust days of the week to not pay even more. Upon checking out, guess what, I had to pay taxes & fees!! Not to mention the activation fees were more than the room itself. According to redeem vacations it’s now different taxes & fees. I basically paid the same as I would had I booked the trip myself. Room was not up to par & was hot. I won’t be trying to win another complimentary trip again!
Ho prenotato ad un prezzo super…
Ho prenotato ad un prezzo super scontato un hotel a Barcellona. Hotel molto bello, 4 stelle, in ottime posizione.
Great customer service
Great customer service. So many options to choose from.
Great booking
Great booking, customer service and overall experience
The Hampton Inn in Gulf Shores Alabama…
The Hampton Inn in Gulf Shores Alabama was absolutely amazing. The staff are so nice and helping. The hotel was clean and the layout was easy to navigate. The breakfast was one of the best hotel breakfasts that we have ever had. They have a lovely pool area, my son made so many friends. We brought our dog with us and he had an wonderful time too. There are a lot of stores and restaurants close by and pretty simple to get to. I would highly recommend staying at this hotel to anyone wanting a nice place to stay in Gulf Shores.
The staff were all very friendly and…
The staff were all very friendly and accommodating!! Anything that was needed or requested from staff was done promptly and with a smile. It was a wonderful stay and I would definitely recommend staying with them
Zharina did what she could but was…
Zharina did what she could but was unable to resolve the fact that 8 months in advance and I couldn’t find a room for dates that were convenient for me.
The hotel was nicer than expected
The hotel was nicer than expected, as well as the staff. Could’ve been a bit cleaner. They were also doing work to the building so I was woke up to hammering every morning for 3 days about 7am.
Excellent customer service.
Cheap hotels
I chose Istanbul as the destination and was very disappointed. There aren't many hotel options; the ones I've seen so far aren't good, and I wouldn't risk my safety by staying in any of them. They say the value of the hotel is over a thousand dollars. I paid taxes, and the same hotel on the booking site is cheaper than the taxes I paid for the crappy hotels.
è stata molto valida l'assistenza e…
è stata molto valida l'assistenza e sono riuscito a prenotare il viaggio.
The Wyndham Garden Downtown Cancun was…
The Wyndham Garden Downtown Cancun was clean, comfortable and located in a quiet part of town. The staff was respectful and responsive to our needs. The breakfast buffet was delicious.
Shiera satisfactorily addressed our concern…
Shiera stayed with me on the chat until my situation was resolved to my satisfaction. My travel company had made a mistake with my certificate, but Shiera made the necessary corrections. I really appreciated that she was willing to make things right for us.
Redeem Vacations did what they promised!
Redeem Vacations was a wonderful experience! We went to the incredible Hampton Inn in Gulf Shores, just 1.5 miles to the sandy beach by The Hangout (restaurant). The hotel has a great breakfast, with hot waffles, potatoes, sausage, and eggs. The rooms are spacious and the pillows and beds were comfy!
We had a great vacation at a nice hotel…
We had a great vacation at a nice hotel for a fantastic price
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