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Rare Tea Company Omdömen 

2 095
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Consistently providing great tea, across the spectrum. Black, white, green, oolong or herbal, all well curated, with "every day" teas as well as high end rarities and loads in between.

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Betygsatt 5 av 5 stjärnor

Jasmine loose leaf tea came very quickly, packaged well and no problems. Haven't yet tried the tea as need it for a specific occasion in the future.

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Betygsatt 5 av 5 stjärnor

Excellent quality! My favorite teais rare hibiscus and it has the most amazing taste. You can taste the impeccable quality.So happy I discovered Rare Tea Company!

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Betygsatt 5 av 5 stjärnor

I originally purchased this tea as a gift, but ended up buying some for myself so we could enjoy a tasting together. The flavor and aroma are so rich that I've stopped drinking coffee these days a... Se mer

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Företagsinformation

  1. Tebutik
  2. Tegrossist
  3. Teproducent

Om Rare Tea Company

Skrivet av företaget

Rare Tea Company offers some of the finest rare and speciality loose leaf tea expertly sourced from around the world. We are committed to direct trade and sustainable sourcing.

Real relationships, both with the farms and our customers, are essential to Rare Tea. This is what we believe defines direct trade.

We focus on quality, sampling the finest and only selecting the best: our range is small but carefully chosen, seeking out tea-gardens and farmers crafting the most delicious leaves. We are extremely lucky and proud to work with unique farms producing extraordinary tea.

Some of our tea is very rare, with only a few kilos produced each year. Others can be grown on a larger scale. All of our tea is crafted by skilled men and women on independent farms, not industrially processed by large agribusinesses. We buy harvests from farmers, not a commodity from brokers.

SHOP LOOSE LEAF TEA HOW TO MAKE TEA CONTACT US FOLLOW US ON INSTAGRAM

Skrivet av företaget


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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4,8

Alla omdömen

(2 095)

152 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent choice and taste and all from…

Excellent choice and taste and all from independent tea growers who do not spray the crops with pesticides.

5 maj 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you very much for your lovely words and supporting the tea farmers.

Best,
Rare Tea

Betygsatt 5 av 5 stjärnor

Lovely flavour

Lovely flavour and responsibly sourced, all ticks from me.

5 maj 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hello there!

Thank you so much for your kind words - we are so pleased that you enjoy the tea.

Best wishes,
Stella at Rare Tea

Betygsatt 5 av 5 stjärnor

Great all round service

A very responsive team that put their customers first and I have yet to find fault with their products Thank you Rare tea company

1 maj 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hello,

Thank you very much for those kind words. It is so lovely to hear that you not only enjoyed the tea, but also your experience with our team.

Best wishes,
Stella

Betygsatt 5 av 5 stjärnor

Delicious tea

Delicious tea , jasmine especially made into non alcoholic cocktail 10 out of 10

1 maj 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hello,

Thank you for your kind words, it is wonderful to hear that you are experimenting with our tea and we are pleased that you enjoy it!

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

If A Restaurant Or Hotel Is Not Using Teas From RTC... Suggest They Do So

How great are teas from Rare Tea Company? When I visit a restaurant or hotel and they are not using teas from Rare Tea Company... I suggest that they contact the company... quickly.

28 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you for your kind words and support. We are so pleased to hear this and we hope that you get to enjoy our teas in many more restaurants and hotels soon!

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

Very prompt delivery

Very prompt delivery, excellent teas.

27 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you for your lovely words. We are so pleased to hear this and we hope that you enjoy our teas!

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

Tea-rrific

Great selection, easy to use website and super fast delivery. Thank you!

27 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you for your lovely words. We are so pleased to hear that your order arrived quickly and hopefully you are enjoying your tea!

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

Excellent Quality Teas, Social Responsibly Sourced

Excellent quality teas, responsibly sourced.

I've been a loyal customer for a few years now. Rare Tea Company is on my shortlist of best quality, and as they are titled, rare teas that I've never seen elsewhere. The tea experience is great, but what I love too is knowing that the team at Rare Tea Company strive to source their teas in the most ethically, and responsible ways that they can. It's a win for the customers and a win for the communities and families that support themselves in the tea industry.

23 april 2026
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Svar från Rare Tea Company

This is wonderful to read and it's so kind of you to take the time to share. Thank you from all of us at Rare Tea.

Betygsatt 5 av 5 stjärnor

I bought the Tarry Lapsang Souchong…

I bought the Tarry Lapsang Souchong loose leaf tea, I had previously received it as a gift, absolutely loved it, which has resulted in my buying more.
It has a most distinctive taste that appeals to me very much.
It’s my choice of tea in the afternoons, I also keep it in order to use it for a second time. I would highly recommend the Rare Tea Co. they are very helpful and professional, filling the gap in the market for specialised teas.

7 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hello there,

We are glad to hear that you are enjoying our Tarry Lapsang Souchong - this is a favourite of the team as well! Thank you for taking the time to leave a review and have a wonderful rest of your day.

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

Always a lovely product

Always a lovely product, and very understanding when I need to pause a delivery.

8 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you for leaving us such a lovely review. It is wonderful to hear that you had a great experience and have been enjoying our teas.

Best,
Rare Tea

Betygsatt 5 av 5 stjärnor

Great Quality!

I recently read about how microplastics are an issue with all tea bags because of the way that they are sealed and so wanted to switch over to loose leaf. I initially got 4x teas with Rare Tea Co to make sure I would like the variety and just signed up for a subscription to continue getting from them in the future. Excellent taste!

8 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hello there,

Thank you for your lovely words. We are so pleased to hear that you are discovering the world of loose leaf and that you have been enjoying our selection.

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

Tasty green tea

Tasty, high quality green tea. I ordered a few different kinds in small quantities to try them out, and I’ll definitely be ordering again at least three.

7 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you for such kind words, we are delighted to hear that you have been enjoying our green tea selection.

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

Customer service is great and the tea…

Customer service is great and the tea is excellent.

1 april 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hello,

Thank you for taking the time to leave such a lovely review. It is brilliant to hear that you had a great experience and have been enjoying our teas.

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

I very much enjoy the selection of teas…

I very much enjoy the selection of teas available. Service, when ordering, is prompt (have not had other interactions as of yet to comment on).
I hope to one day get to participate in one of the online sessions to learn about various teas, etc (these usually happen on a day & at a time that I need to work.
Learned to enjoy black tea without milk!!

30 mars 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you for your kind words. It is a shame that you are unable to join our online sessions on Sunday evenings. Those who buy a ticket do receive a recording of the session afterwards - although not the live experience, this could be a great way to learn more about tea.

Best wishes,
Stella

Betygsatt 4 av 5 stjärnor

Tea is fantastic

Tea is fantastic, service and price were great.
The only negative was having to receive the order from USA. I would prefer supporting the UK rather than the US.

30 mars 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Thank you for your kind words!

All of our orders have a positive impact. Shipping your order from the US helps us to keep our emissions down. Also, you are absolutely still supporting us here in the UK and most importantly many young women in Malawi and Nepal through Rare Charity, and all the other farms we work with around the world.

Best wishes,
Rare Tea

Betygsatt 5 av 5 stjärnor

absolutely inrivalled

I have to thank my daughter-in-law, who offered me some Rare Tea Earl Grey when she came to visit me in Switzerland, where I live. The aroma and flavour are absolutely unrivalled. Since then, I can’t drink tea from another brand, as it seems bland in comparison. Despite the postage and customs charges for Switzerland, I will definitely buy some more because I simply can’t do without it. I bought the refills, as I already have the metal tin, and I think that’s a really clever and eco-friendly idea.

31 mars 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

What a lovely message for us to receive! It is wonderful to hear such warm reception of our Earl Grey.

Best wishes,
Rare Tea

Betygsatt 4 av 5 stjärnor

Please put brewing recommendations on pack

The quality and variety of tea is excellent. My sole gripe is that I have to use my phone or computer to find out recommended brewing times and temperatures. I don't have my phone constantly on me, and even if I did it's extra friction to get it out, fire up the camera and scan the code, or type in the URL. The code is individual to each tea, as is the tea name so you're doing special printing for each tea. Just print the temperature and brewing time on the pack instead of the code; it should be no extra work for you and much simpler for me. I've taken to writing temperature and time on the pack with a freezer pen so that I only need to faff around with my phone once. It's still annoying.

31 mars 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

We are pleased to hear that you have been enjoying our teas.

You're absolutely right that this would be brilliant! And everyone here is keen on it except for our very small operations team who make all the labels in between all the sourcing and importing of teas from our very many partner farms. It is something they will get round to but it is unfortunately a lot more work than it would seem, and will take some time.

Best wishes,
Stella

Betygsatt 5 av 5 stjärnor

Great Tea and Company

Even if I don't like every single tea I buy from Rare Tea Company, they are all interesting, and most are wonderful. I truly appreciate how they are sourced from sustainable farmers. I highly recommend the Rare Tea Company.

30 mars 2026
Logotyp för Rare Tea Company

Svar från Rare Tea Company

Hi there,

Thank you for truly understanding our mission and continuing to help us support the tea farms and their communities.

It is lovely to see that you enjoy our pu'er teas, and some of our smokier options. If you would like some assistance on choosing another tea, please contact us directly and we will gladly help you.

Best wishes,
Stella at Rare Tea

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