Second batch of tea we received was not as good as the first. However we received excellent customer service from R.T. company who made a no-quibble refund and agreed with our concerns. A very rare t... Se mer
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Second batch of tea we received was not as good as the first. However we received excellent customer service from R.T. company who made a no-quibble refund and agreed with our concerns. A very rare t... Se mer
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Great service!! Ugly chawan that I actually use all the time because the inner dimentions, inner texture and shape are perfect for whisking Matcha powder. I recommend it!!!!
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The rare tea company is definitely on a mission to bring rare tea to the masses. I subscribed to them after listening to an episode of APM Splendid table that featured the founder Henrietta. Her passi... Se mer
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Henrietta is totally dedicate to tea, it's her life, her expertise, her passion. She has to offer world class, top grade, unique infusions impossible to find elsewhere. It's the "creme de la creme", s... Se mer
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Skrivet av företaget
Real relationships, both with the farms and our customers, are essential to Rare Tea. This is what we believe defines direct trade.
We focus on quality, sampling the finest and only selecting the best: our range is small but carefully chosen, seeking out tea-gardens and farmers crafting the most delicious leaves. We are extremely lucky and proud to work with unique farms producing extraordinary tea.
Some of our tea is very rare, with only a few kilos produced each year. Others can be grown on a larger scale. All of our tea is crafted by skilled men and women on independent farms, not industrially processed by large agribusinesses. We buy harvests from farmers, not a commodity from brokers.
Skrivet av företaget

35 Eyre Street Hill, EC1R 5ET, London, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Rare Tea Afternoon Tea is my favourite of their teas: refreshing and delicate, it is just what is needed at the end of the afternoon. Sometimes I have it in the morning too! 😊

Svar från Rare Tea Company
What a fantastic tea selection and the quality is outstanding. It's easy to order and the customer experience is very professional. Thank you for making tea drinking so pleasurable.

Svar från Rare Tea Company
Excellent service as always. The Malawi tea is delicious - tastes a bit more smoky and complex than when I last tried it a while back but it just shows that it's a natural product. Lovely bright, refreshing taste. Competitively priced for what you get.

Svar från Rare Tea Company
I first came across Henrietta’s book, “Infused : Adventures in Tea” at the library & enjoyed it so much, I then went out and bought it , so I can read it again & again.
Shortly after, I ordered a variety of loose tea and the Gaiwan Tea Set from Rare Tea Company and was beyond happy with everything. The Gaiwan Set exceeded my expectations! The quality is exceptional and it is so nice and compact, I will definitely use it when I’m travelling. I was also impressed with the red silky material protecting the tea ware . I highly recommend this exquisite Gaiwan Set & would definitely purchase it again. A “must have” for yourself and would also make a very special gift for any tea lover!!!
All of the teas that I received are a rare and sublime treat and I can’t wait to receive my next order. I have so much respect for Henrietta who persevered in following her dream and am so grateful that all of us across the world can now enjoy this rare and wonderful tea and exceptional tea ware and accessories. Thank you for all you do ,with so much integrity, for so many .🙏❤️ ❤️❤️

Svar från Rare Tea Company
Tea didn’t taste like earl grey at all. Threw rest of tin away.

Svar från Rare Tea Company
Good quality. A little expensive for fairly bog standard tea 🫖. I'd like a bit more variety 🌿, a bit more surprise 🌈, a bit more wonder 🦒 or wow 💥 factor but I do like the designs 🎨, the branding 🕊️ & the name ♾️. If you can manage that then I'll subscribe again ✔️🍵💧

Svar från Rare Tea Company
Love the tea, I give it 5 stars. However your site boasts of not using plastics yet my order arrived in a plastic bag. Breaking the use of plastics is priority to me and so was very disappointed in this.

Svar från Rare Tea Company
Flavorless and overpriced. I was excited to try this company’s tea because of their values around sourcing and many great reviews but I was underwhelmed and disappointed with their product. I followed their brewing guidelines and it just fell flat for me. I can find sources for herbal tea blends that outmatch this for a fraction of the price.

Svar från Rare Tea Company
Mix up with Royal Mail and your office staff were incredibly calm, helpful, friendly and reassuring. And the Oolong gained a new convert!

Svar från Rare Tea Company
I recently received your Chamomile tea in the mail and I was in for such a great surprise! I have _never_ tasted any chamomile like it! It seemed as if there were little honey beads infused in it. Thank you for your strong commitment to high quality and ethically sourced herbs. It shows!

Svar från Rare Tea Company

Svar från Rare Tea Company
I purchased Malawi Antlers and 20th Century Afternoon both for me and as a Christmas gift for my sister. I have tried both teas and found them delicious.
The shipment arrived in a timely manner and in good condition. This was my first order from Rare Tea Company. I would order these teas again, as well as try some of their other teas.

Svar från Rare Tea Company
The taste of the tea was delicious
The only negative was the longer than expected delivery time

Svar från Rare Tea Company
Excellent choice and quality of unusual teas. Attractive canisters for teas, and useful background information and advice on brewing. Efficient despatch and delivery.

Svar från Rare Tea Company
I bought some green tea for my sister who declared it much better tasting than her usual tea.

Svar från Rare Tea Company
Great products, arrived quickly and very well packaged. Perfect for a gift.

Svar från Rare Tea Company
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