Consistently providing great tea, across the spectrum. Black, white, green, oolong or herbal, all well curated, with "every day" teas as well as high end rarities and loads in between.
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Det här tycker kunderna
Jasmine loose leaf tea came very quickly, packaged well and no problems. Haven't yet tried the tea as need it for a specific occasion in the future.
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Excellent quality! My favorite teais rare hibiscus and it has the most amazing taste. You can taste the impeccable quality.So happy I discovered Rare Tea Company!
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I originally purchased this tea as a gift, but ended up buying some for myself so we could enjoy a tasting together. The flavor and aroma are so rich that I've stopped drinking coffee these days a... Se mer
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Företagsinformation
Om Rare Tea Company
Skrivet av företaget
Rare Tea Company offers some of the finest rare and speciality loose leaf tea expertly sourced from around the world. We are committed to direct trade and sustainable sourcing.
Real relationships, both with the farms and our customers, are essential to Rare Tea. This is what we believe defines direct trade.
We focus on quality, sampling the finest and only selecting the best: our range is small but carefully chosen, seeking out tea-gardens and farmers crafting the most delicious leaves. We are extremely lucky and proud to work with unique farms producing extraordinary tea.
Some of our tea is very rare, with only a few kilos produced each year. Others can be grown on a larger scale. All of our tea is crafted by skilled men and women on independent farms, not industrially processed by large agribusinesses. We buy harvests from farmers, not a commodity from brokers.
Skrivet av företaget
Kontaktuppgifter
35 Eyre Street Hill, EC1R 5ET, London, Storbritannien
- 02076810115
- hello@rareteacompany.com
- rareteacompany.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
El mejor té blanco que he probado y mucho más
Me decidí a probar algunos de los tés de Rare Tea Company después de conocer la historia y a las personas y comunidades que hay detrás de cada uno de ellos en el libro de Henrietta recientemente publicado en español y he de decir que me ha encantado descubrirlos. No podría elegir porque cada uno tiene su singularidad, (y ¿para qué elegir si hay un momento para cada uno?) pero la delicadeza del Silver Tip White me parece excepcional. Sin duda seguiré probando y descubriendo nuevos sabores.
30 mars 2026
Svar från Rare Tea Company
It is an absolute delight to hear that you enjoy our White Silver Tip. I am a new member of the team here at Rare Tea, and Henrietta's book instigated me to fall down the tea rabbit hole too a few years ago. What brilliant stories and tea farmers she has met on her travels.
We hope you enjoy discovering more of our collection, and please do get in touch with us directly if you would like recommendations.
Best wishes,
Stella at Rare Tea
Wonderful and fast
30 mars 2026
Svar från Rare Tea Company
Hi there,
Thank you very much for your kind words! Have a lovely day.
Best wishes,
Rare Tea
Great range of teas
Easy to navigate website. Great range of teas to choose from.
7 maj 2026
Omdöme utan inbjudan
Svar från Rare Tea Company
Hi there,
We are so pleased to hear that your website experience went smoothly - thank you for letting us know.
Best wishes,
Rare Tea
Brilliant tea!
26 mars 2026
Svar från Rare Tea Company
Hi there,
Thank you so much for this wonderful review and we hope that you continue to enjoy our tea! Have a great rest of your day.
Best wishes,
Rare Tea
Excellent quality and very good service!
25 mars 2026
Svar från Rare Tea Company
Hi there,
Thank you for taking the time to leave such a lovely review. We are glad to hear you had a great experience and have been enjoying our teas!
Best wishes,
Rare Tea
It’s so hard to find good teas in my…
It’s so hard to find good teas in my city, I am really grateful for Rare Tea for having a great selection of teas, with information on where it’s sourced, and with a promise of fair trade practices. The quality is great, and I have found so many new teas and I feel like my knowledge of teas has grown since shopping here. Thank you all!
23 mars 2026
Svar från Rare Tea Company
Hi there,
We are so pleased to hear that you have been enjoying our teas! It is great to hear that you are exploring the world of tea and we hope that you continue to enjoy.
Best wishes,
Rare Tea
I live on Rare Tea Company Earl Grey…
I live on Rare Tea Company Earl Grey loose tea now. So easy to access too. Wonderba!
20 mars 2026
Svar från Rare Tea Company
Hi there,
Thank you for taking the time to leave these kind words. We hope you continue to enjoy our teas!
Best wishes,
Rare Tea
Great service!
Great service!! Ugly chawan that I actually use all the time because the inner dimentions, inner texture and shape are perfect for whisking Matcha powder. I recommend it!!!! NO SPLASHING!!
27 september 2025
Svar från Rare Tea Company
Hi there,
We are so pleased to hear that our Matcha Bowl has so many of the ideal qualities to make a delicious matcha.
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi there,
Thank you for taking the time to leave us a review. We're so glad to hear this!
Best wishes,
Rare Tea
Rare teas with even rarer customer service
The rare tea company is definitely on a mission to bring rare tea to the masses. I subscribed to them after listening to an episode of APM Splendid table that featured the founder Henrietta. Her passion for the teas drove me to purchase a subscription for 6 months. While I enjoyed the first box, the second tin was not to my satisfaction. Primarily, the instructions for the infusion are hard to find. This was reported and resolved by the Rare tea team. I'm convinced that they are doing their best to make rare teas accessible to those of us trying to understand it. Given the excellent customer care, which is a rarity, I'm sure to be back to try one more tins and they will make great gifts. It's nice to see a company stand behind it's products and mission, for that I give them a five star rating.
14 april 2026
Omdöme utan inbjudan
Svar från Rare Tea Company
Hi there,
It was a pleasure to speak with you, and thank you for your kind words. We look forward to your next order. Any further questions, do let us know.
Best wishes,
Rare Tea
Lovely glass teapot
Purchased a lovely glass teapot very impressed with it and the quick delivery time, Just slightly disappointed that the strainer that came with it didn’t stop the loose tea so had a cup of tea with leaves in :-( so may just use it for tea bags or mint leaves
8 april 2026
Omdöme utan inbjudan
Svar från Rare Tea Company
Hello Sarah,
Thank you very much for leaving us a review, we are glad to hear that you like the glass teapot.
We are sorry to hear about your issues with residual tea leaves. With regards to the straining properties of this particular teapot, the spiral strainer filters out some larger, whole leaf teas such as a rolled oolong. However, we do recommend that for finer cuts of tea, it is best to use our Overcup Strainer.
We would love to help you have a more pleasant drinking experience - tailoring this for the specific loose leaf tea you like to drink. We would hate for this teapot to be demoted to teabag use.
Please email us at hello@rareteacompany.com, we would be grateful to continue this conversation.
Svar från Rare Tea Company
Hi there,
Well, that is lovely to hear! Thank you for your kind words and taking the time to leave this review.
Best wishes,
Rare Tea
I received my favorite teas in a timely…
I received my favorite teas in a timely fashion!
25 februari 2026
Svar från Rare Tea Company
Hi there,
We are glad to hear that it all arrived quickly and that you had a great experience!
Thank you so much for your kind words and taking the time to leave this review!
Best wishes,
Rare Tea
EXcellent Customer Service.
Second batch of tea we received was not as good as the first. However we received excellent customer service from R.T. company who made a no-quibble refund and agreed with our concerns. A very rare thing these days. Buy with confidence.
Other teas we received were delicious and it's good knowing your are helping producers and drinking a safe product. Sustainable business is important.
23 februari 2026
Svar från Rare Tea Company
Hi there,
We are glad to hear that you had a great experience and that all was resolved.
Thank you so much for your kind words and taking the time to leave this review!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Richard,
Thank you for taking the time to leave such a lovely review, we are glad to hear you enjoyed our tea!
Best wishes,
Rare Tea
Superb black tea
Superb black tea. I grew up in the UK drinking tea (black) and have drunk it all my life. This is the best tea I've ever tasted.
3 februari 2026
Svar från Rare Tea Company
Hi there,
Thank you for your kind words about our black tea, we're so glad you like it!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Terry,
Thank you for leaving us a lovely review, we appreciate this!
Best wishes,
Rare Tea
The tea is delicious and the service is…
The tea is delicious and the service is always first rate.
3 februari 2026
Svar från Rare Tea Company
Hi Sue,
Thank you so much for your kind words, we really appreciate this!
Best wishes,
Rare Tea
I forget the exquisite taste of really…
I forget the exquisite taste of really fine tea. Rare Tea Company reminds me.
3 februari 2026
Svar från Rare Tea Company
Hi Chris,
Thank you so much for leaving us a lovely review, we're so glad to hear this!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Dear Susan,
Thank you for taking the time to leave us a review, we're really disappointed to hear this. We've reached out separately via email to try and help rectify the problem with the tea.
Best wishes,
Rare Tea
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