Pretty easy to buy online for reasonable price. Bit disappointed that I couldn't have documents sent, no printer access so our son printed docs for us...all 150 pages!!!! Otherwise all okay.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic company, easy to deal with and made taking out new insurance and breakdown cover so simple and clean. The only experience I have had with a car insurance company where I feel they are truly... Se mer
Företaget har svarat
My policy price went up! As an existing customer, +15yrs NCB, and no appreciation of loyalty. It's constantly in the news about haggling to work a better quote, but nothing. It ended up bei... Se mer
Företaget har svarat
It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Kontaktuppgifter
Storbritannien
- rac.co.uk/insurance
4,4
Utmärkt
18 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Where is customer service…
Why is it impossible to speak to real people rather than a binary virtual assistant who was unable to answer a simple question. I am now stuck in limbo with nowhere to turn to.
8 augusti 2026
Svar från RAC Car Insurance
Hi Gerald,
We’re sorry to hear you’ve found it difficult to get the assistance you needed. Your policy is an online-only policy type, which means support is provided through our webchat service.
We appreciate that this may not have been the experience you were expecting, and we’re sorry the virtual assistant was unable to answer your question or get you through to an online advisor.
I will be in touch to help.
Vicky
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Excellent service
3 augusti 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
best price and everything covered
12 juli 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Easy and very quick to buy online
Easy and very quick to buy online
If you need help always customer service team is here to help you out
I would recommend
Thanks
28 april 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
It was easy to understand.
It was easy to understand.
Details were clear.
Price was good.
3 augusti 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Exellent
Exellent, offered everything and priced competitively. There is no doubt that I will recommend it to everyone.
6 januari 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Very close to switching because of arrangement fee
I was very close to switching to a different provider as the arrangement fee is ridiculous obviously a semi hidden charge, so same premium can be offered to existing customers as new to comply with the law. I could of saved a significant amount I just couldn’t be bothered to switch this year but will be next.
8 augusti 2026
Svar från RAC Car Insurance
Hi Graham,
Thank you for taking the time to leave us a review and for sharing your honest feedback. We’re sorry to hear that you were unhappy with the arrangement fee and understand your concerns, particularly regarding the overall cost of your renewal.
We appreciate your continued custom and are disappointed to hear that you’re considering switching providers. Your comments are valuable to us, and we’ll make sure your feedback is shared with the relevant team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Rachel
in spite of my age you have reduced my…
in spite of my age you have reduced my insurance nice to appreciate loyality
30 juli 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Brilliant price and beat Tesco's by…
Brilliant price and beat Tesco's by £150, it was a no brainer.
3 augusti 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Very informative
8 augusti 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Very professional service and prompt…
Very professional service and prompt pointing grout i hafnt declared an accident no fault of my own and did not increase the premium. Great all round setvice
2 augusti 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Easy to arrange and a good price my…
Easy to arrange and a good price my previous insurer wanted to charge me £169 more for a 2011 Focus with no claims on the policy!
8 augusti 2026
Thanks for RAC telestuff patient…
Thanks for RAC telestuff patient explanation for my insurance cover,I am really appreciated
8 augusti 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.