Happy with the price overall. However, I was surprised to see that the price on the RAC own website was more expensive than going through comparison sites. Then was directed back to RAC to complete at... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
RAC have been my insurer now for several years. Despite the renewal price increasing, when it actually comes to the amount you pay for excess- I haven't found anything cheaper. Their customer servic... Se mer
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The first quote that the RAC gave me was well over £600. When I called and queried this, the representative applied discounts and the price came down in line with alternative insurers. My question i... Se mer
The price was the best, the add on options were good and fairly priced, I took out an insure keys add on which I needed to use, the claim was sorted quickly. Communication to clarify an issue caus... Se mer
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Företagsinformation
Skrivet av företaget
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Kontaktuppgifter
Storbritannien
- rac.co.uk/insurance
4,4
Utmärkt
20 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Believe that in effect i was ripped off…
Believe that in effect i was ripped off as the insurers felt they had me over a barrel. despite speaking to them about a change of vehicle a couple of weeks in advance and getting an estimate of less than £100 they later put this up to an additional £170 considering I had recently renewed with them I felt this was them taking advantage of my siuation as cancelling and reinsuring elsewhere would also have cost me +£100 in cancellation fees.
26 september 2026
Svar från RAC Car Insurance
Hi Frank,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with your vehicle change quote. We understand how frustrating it is when costs increase unexpectedly, especially after you've recently renewed with us.
We want to make things right, so we will be in touch with you to see how we can help.
Many thanks,
Kirsty
No problem renewing
26 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
All at all is well by now?
30 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Experience was really good
Experience was really good, dealing with RAC on line, very simple to do, my Dad was pleased with the price, so got car insurance there and then.
25 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
As it is an online account only
As it is an online account only, it was difficult to sort out payment problem
27 september 2026
Svar från RAC Car Insurance
Hi Marilyn,
Thanks for getting in touch and letting us know about your experience.
We're really sorry to hear you found it hard to sort out your payment issue online. We know how frustrating that can be, and we want to make things as simple as possible for you.
We will be in touch with you to see how we can help.
Many thanks,
Kirsty
Worst insurance do not ever use they…
Worst insurance do not ever use they don’t comply with what is sold.
3 oktober 2026
Omdöme utan inbjudan
Svar från RAC Car Insurance
Hi Harvey,
Thanks for taking the time to leave us your feedback.
I am really sorry to hear about your experience. It is very disappointing to hear that you feel your policy did not match what you bought. We want all of our customers to receive clear information and great service, so we take your comments very seriously.
So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
Happy with the price overall
Happy with the price overall. However, I was surprised to see that the price on the RAC own website was more expensive than going through comparison sites. Then was directed back to RAC to complete at the lower price! TIP - always check a variety of easily available sites for the best prices.
1 oktober 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Very competitive price and easy to renew
26 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
I have now renewed my car insurance for…
I have now renewed my car insurance for another year because my insurance actually went down in price from the the previous year, I haven't had to make a claim so can't comment on that,
24 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
The process of getring the insurance…
The process of getring the insurance was easy. I did have an issues and I got to speak to a human who was very helpful. Affordable as well
22 augusti 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
The first quote that the RAC gave me…
The first quote that the RAC gave me was well over £600. When I called and queried this, the representative applied discounts and the price came down in line with alternative insurers.
My question is, why were the discounts not included in the first place?
Apart from that, I have been quite happy with the service from RAC Insurance.
22 september 2026
If I could I would have given zero
If I could I would have given zero. I bought RAC car insurance today to start in 12 days time through U Switch . I was happy with everything. When I received the policy documents the system was one digit out regarding my house number. I contacted the live chat as there was no call centre. They changed it but then said the premium was now going to be £13 more per month because they had to change it. I said that can’t be right they said it was because they had to redo the policy and that’s how much it was now. I said I’ll cancel the policy as it’s not started yet . They said fine but we’re going to charge me £25 cancellation fee. I couldn’t believe it. I then spent 1 hour and half pleading with them that this wasn’t right as it was a glitch in the system regarding the house number. In the end I said I wanted to make a formal complaint and I will go to the ombudsman . They then said they would cancel and refund all monies which I will be checking in the next 5 days to make sure. Just be aware of this should anyone else decide to get a policy and there are errors.
By rights I should automatically get a refund because the policy hadn’t started or I could have made the change and it be ok without charge. I've just looked it wasn't live chat it was a virtual assistant. awful.
My policy number was 139663530-01
And complaints ref number 5802603
3 oktober 2026
Omdöme utan inbjudan
Svar från RAC Car Insurance
Hi Kerry,
Thanks for leaving us a review. I'm really sorry to hear about the trouble you had with your house number and the cancellation fee.
It's completely understandable why you were frustrated, especially when you were just trying to fix a small mistake before your policy even started. We want updating your details to be quick and simple, so it's disappointing to hear how stressful this was for you.
So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
All was excellent
26 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Ease of renewal and small increase in…
Ease of renewal and small increase in premiums makes RAC one of the fairest priced car insurers for UK drivers. I have never had to make a claim but have checked their guidance which is clear to follow with useful information and advice
26 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
The best deal I could find
A good price for comprehensive car cover with added RAC recovery. Excellent.
25 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Very simple and quick.
Very simple and quick.
Great value as well.
I halved my insurance fee to boot.
26 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Excellent ser
12 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.