Amazingly this is the second year running that my RAC insurance has reduced albeit only by a few pounds, but as they say "every little helps". I do wish however the renewal offer would come out a mon... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lady on the phone terrific and on being challenged as to my renewal costs (why not the best offer in the first place!!) was able to reduce to something more sensible-otherwise I would have become a SA... Se mer
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First I will not read your guidelines, I make my own guidelines if you don’t like my comments then thats tough. Basically the cover I’m getting for the premium I'm paying made my experience great.
Företaget har svarat
Cost effective, and right for me! Competative quote, easy to create quote for my needs using this online service for an online account. Everything went well and up and running fine. If we should n... Se mer
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Företagsinformation
Skrivet av företaget
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Kontaktuppgifter
Storbritannien
- rac.co.uk/insurance
4,4
Utmärkt
17 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to renew my car insurance
Very easy to renew my car insurance, on line, and I have every confidence in the RAC’s insurance renewal policy system.
28 juni 2026
Clearly set out and simple to use.
29 juni 2026
Easy and very competetive
4 juli 2026
Straight forward no issues easy to…
Straight forward no issues easy to navigate & good price
4 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
saved an amazing amount of cash
Saved an amazing amount just by going online choosing RAC Car cover.
29 juni 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Auto renewal at reasonable price and…
Auto renewal at reasonable price and includes roadside Assistance.
3 juli 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
NOT GOOD
My insurance should have renewed 19/06/2026 but I wasn't informed that there was a problem with the payment until 04/07/2026, 2 weeks I may not have been covered.
3 juli 2026
Svar från RAC Car Insurance
Hello William,
Thank you for your feedback!
We’re very sorry to hear about your concerns regarding your renewal and the delay in being notified about the payment issue.
We understand how worrying it can be to think there may have been a gap in cover, and we appreciate how important timely communication is in these situations. This is not the experience we aim to provide.
We’d like the opportunity to look into this further for you and confirm exactly what happened with your policy and renewal. We will be in touch.
Thanks Laura
Great quote fully comprehensive
29 juni 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
Straightforward and good value
My husband had recently taken out a policy with RAC because he found it good value and when my renewal came I was prompted to do the same and had the same experience. The process was simple and the savings worthwhile.
Mrs D Rolph
30 juni 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Complicated and slow process to apply
Complicated and slow process to apply. Cover is good at a fair price.
3 juli 2026
Competitively priced
Amazingly this is the second year running that my RAC insurance has reduced albeit only by a few pounds, but as they say "every little helps".
I do wish however the renewal offer would come out a month in advance rather than 20/21 days.
27 juni 2026
Svar från RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
Easy to do on line.
Easy to do on line.
Fast website.
2 nd time have used it once for my wife's insurance.
and for my own insurance.
Would recommend to any one.
3 juli 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.
Unclear terms and quotation, with subsequent increase in premiums despite honest declaration of claims made
I purchased the insurance and declared 2 claims via confused.com and was quote £700+ per annum if I paid by direct debit. I have since received notification to state my declaration was incorrect when it is correct, and that due to the claims, my premiums will now increase to £1000+ per annum and in addition, I have no right to no claims protection. This is in excess of what I am able to afford and my previous insurance company had no problems with granting no claim protection carried forward from previous insurers and more affordable despite the claims I made. I have been email to advise the CUE action email address to cancel and to ask why they said my claims were not correct but despite 2 emails, I received no response. They are stalling till my 14 days cooling period is over, with their non-response, so this is poor practice and terms were not clear at the point of obtaining the quote and agreeing to the policy, which results in dishonest charging of premiums and poor customer service. I would not recommend. What was quoted at time of purchase should be honoured especially when I was honest with claims I have made and they are correct and what was filed with my previous insurance company and they did not have a problem at all.
25 juni 2026
Svar från RAC Car Insurance
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how concerning and frustrating this situation must have been.
We take concerns like yours seriously, particularly regarding policy details, premium changes, and communication. We'd like the opportunity to investigate this further and review what has happened. A member of our team will be in touch with you shortly to discuss your concerns and work towards a resolution.
Thank you for bringing this to our attention.
Many thanks,
Kirsty
Avoid
Avoid. I don't even used their service and i cancel it and have been charged £90. Be careful the hidden policy.
06/07/2026
As per RAC request, i have proivded the information after i leave the comment on Trustepilot and waiting their response.
5 juli 2026
Omdöme utan inbjudan
Svar från RAC Car Insurance
Hi Anthony,
Thank you for taking the time to leave your feedback. We're sorry to hear that you're unhappy with your experience.
We'd like the opportunity to look into your concerns regarding the charge and review your policy in more detail. Please could you email your policy details, along with a copy of your review, to socialresponders@bglgroup.co.uk and a member of our team will investigate this for you and get back to you as soon as possible.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
First I will not read your guidelines
First I will not read your guidelines, I make my own guidelines if you don’t like my comments then thats tough.
Basically the cover I’m getting for the premium I'm paying made my experience great.
28 juni 2026
Svar från RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
Svar från RAC Car Insurance
Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.
The renewal was fairly priced and…
The renewal was fairly priced and that's all that matters.
3 juli 2026
Svar från RAC Car Insurance
We really appreciate your positive feedback. It’s great to hear you had a good experience with us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.