It was all straightforward & fairly easy to set up. Only one slight negative...I couldn't find the excess fro windscreen & similar repairs/replacement. Overall I would recommend RAC for car insurance... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but... Se mer
Företaget har svarat
All contracts for insurance/broadband/mobile etc are always excellent at point of accepting the terms. Rac provided excellent renewal price and cover. That is basically done by a computer. The reviews... Se mer
Företaget har svarat
Fantastic service, easy and hassle free. Informative emails received, renewal very simple via app. Great value for money, insurance premium lower than last year which was a pleasant suprise.
Företaget har svarat
Företagsinformation
Skrivet av företaget
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Kontaktuppgifter
Storbritannien
- rac.co.uk/insurance
4,4
Utmärkt
20 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scam insurance and unprofessional.
"In January 2025, a claim was wrongfully registered against my record, despite the fact that I have never been involved in an accident in my entire driving history. This error occurred even before I signed a contract with my current insurance provider. Despite providing official documentation from both my previous and current insurers explicitly proving a clean driving record—including a statement confirming no claims for 2024, 2025, and 2026—they refuse to acknowledge the mistake or refund the overcharged premium. This company is highly unprofessional and fraudulent. Save yourself the trouble and never buy insurance from them."
3 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
It was straight forward no problems…
It was straight forward no problems happy with the quote thank you
17 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Poor communication
I would have given 5 stares if it hadn't been for my bank refusing to action my payment and neither part telling me until I was told a 'late payment' charge had been added.
3 september 2026
Reminded of renewal on time
Reminded of renewal on time, honest and accurate service
12 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
he price was the best and the service…great service
he price was the best and the service was fantastic
7 september 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
I was auto renewal but did not get…Auto renewal notification missing
I was auto renewal but did not get confirmation notification prior to date which is usual. two days before expiry i receive email saying insurance will expire in two day offering me chance to get a quote. This was weekend so bit of panic. When i eventually contacted RAC to get quote i was told i am auto renew. very stressful day !!!
15 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Bereavement
When I contacted RAC my husband had just passed away and they were so lovely and sorted out to change the policy to me with just one phone call.
11 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
The person I talked to was polite and…
The person I talked to was polite and friendly and explained all aspects of the policy. In addition the price was good and the deal was done immediately.
17 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
The process was easy
8 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
The price was almost the same as last…
The price was almost the same as last year so I stayed with you .
11 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
A very good company and straightforward…
A very good company and straightforward to deal with.
11 september 2026
Svar från RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Very good service but would help at…
Very good service but would help at times of you could speak to someone
28 augusti 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Beetle insurance renewal
My Beetle insurance renewal price was similar to previous year, very unusual in current economic climate.
10 september 2026
Svar från RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
STRAIGHT FORWARD INSURANCE IN A NO-NONSENSE FORMAT
The RAC insurance website is easy to navigate and most of the information similarly understandable. The features of the cover selected are easily reviewed in a summary table and the available add-ons similarly set out so you can 'fine tune' cover to your requirements. The only reason for not awarding 5 stars is that the certificate of insurance is a separate document that is not loaded into your on-line documents for up to 7 or 8 days later, even though your policy statement etc is available after purchase and the certificate is effectively a compilation of the key points of your policy statement/summary. I was baffled as to why I could not access my certificate of insurance along with the policy statement; it is a legal requirement and you could be asked to produce it the very next day. They do not issue a cover note to bridge the gap and there is no information or warning that the certificate of insurance can be isdsued up to 7 or 8 days after the other documents. Even stranger, when I phoned up to query the apparent omission (because there is no warning about possible delays) I was provided with the certificate within an hour, so the information was obviously available in a format that could be 'cut and pasted' into the certificate framework. Very odd and the first time in many years that the certificate was not avaiable by the time I got around to checking my policy details were correct.
16 september 2026
Highly Recommended
Everything went very smoothly and quick it was all explained to me very well so had no qualms about renewing my insurance .Would recommend everyone to get insured with the RAC.
18 september 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Excellent customer service good review…
Excellent customer service good review staff are kind which they have time for their RAC customers
31 juli 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Good service all round
Good service, Knowledgeable staff, good pricing, wide range of benefits, quick to renew, on-line car insurance easy to navigate.
16 september 2026
Svar från RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Detta är Trustpilot
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